By far the best, although not cheap, investment. If you love sonic ice, this is the machine for you. It barely takes up any counter space, is quiet and quite speedy at making ice! After the sticker shock it has been my best purchase to date, I love it!

This machine is awesome. I love the “sonic” like nugget ice it makes. We especially like using the app to set it to turn off and on so we aways have ice. The water reservoir is a wonderful addition so we dont have to keep the bottom fill. The cleaning process is simple. This is a great investment. It is a little heavy so be careful moving it. Make sure you get the GE Opal 2.

Only owned for a few days but so far I am very pleased. Soft small pellet ice just as expected. My only disappointment was that once the drawer is full of ice it doesn't continue to cool or keep ice frozen. Unit shuts down and ice slowly melts. This may be an energy saving thing, but I just wish it would keep that ice frozen until used then make more as needed. Otherwise I am thoroughly enjoying this ice maker. It is mostly what I hoped it would be and highly recommend if you are looking for a soft, small pellet ice machine.

OMG the most amazing ice maker ever, blue tooth remote to control ice making/you can set a schedule or manually control from your phone, the ice bin stays full for days, a big plus for me, to always have ice, and te taste/crunch rated 10, even though tiny ice nuggets, ice lasts / remains frozen for days in beverages stored in yeti/ritc type flasks.

We are happy with the performance and quality of our Opal Ice Maker. it produces high quality nugget ice quickly. We have experienced no problems after two weeks of use. The web app is useless to me, as I walk by the machine several times a day and can see if it needs water or is functioning properly.

Very happy with machine great features keeps the ice nice and cold and always has a good supply available I'm so glad I invested in it it was worth the extra money hope that it maintains its working order and that the company support is good if I need them recommended very highly best ice maker on the market

My wife realllllly wanted this as a Christmas gift. I was struggling to see why I'd spend so much money for an ice maker, but now I get it. We don't have an automatic ice maker in our freezer, so we've primarily been using "manual" ice-making trays. It's a pain and we never have enough when we have guests over. This machine allows us to have plenty of ice for guests and she enjoys chewing on it during the day in addition to being ready for drinks. It's quiet and thus far, has been a set it and forget it machine.

We have enjoyed the ice maker but it sounds like a cat screeching. I have tried fixes online which work for a day and then start again. Big disappointment for the money spent. A year warranty is ridiculous when it's a faulty product without the option of an extended warranty.

I bought it, on December 17th 2020, as one of my wife's desired Christmas presents. It was religiously cleaned, and maintained by my wife. Per the manufacturer's instructions. It was great, for 10 months. Then, repeatedly ceased making ice. She'd clean it again. It would work for a day., then stop. The last time, (June 2022), it didn't come back. We were told by GE that they could repair it, for over half, ($) what I'd paid for it. NOPE!

We recently purchased the GE Opal 2.0 pebble ice machine. It does take up a bit of space on the counter, but it is worth it. We love the quality of the ice as well as the wifi feature (set up daily to run at 6am and go off at 9am, then again in the evenings). The only thing I don't like is the descaling process. Takes 18+ hours to clean the machine with vinegar and multiple steps.