We bought this machine almost 2 years ago now. We are on our 3rd replacement, luckily covered under warranty, but that is almost up. The first one quit working just randomly and they sent us another and it has leaked from the bottom constantly, we recieved the 3rd one last night and now it won't stay running. Definitely not built to last for the money it costs.

The nugget ice maker is worth the hype. Definitely get it with the water attachment on the side which helps with the continuous refilling. My one negative is the noise when it's flushing through water to create the ice. Aside from that, it does make ice quickly and it's the perfect addition for any cocktails or iced coffees.

Hi - I just this morning unboxed, cleaned and set up my new Opal 2.0 ice maker. It was easy and directions were clear. It took a bit of timer to first clean with a bleach solution and follow that up with rinsing flushes (3) to clear bleach. Started making my first batch of ice. Comes out runny wat first but within 30 minutes everything is working. Ice tastes (and chews) great. I bough the model with the side tank and glad I did as nearly the whole tank emptied in first round. I will want to keep that full so I keep making ice. I know it says not to put finished ice in freezer, but I'm going to try it anyway and see how it does. We use a lot of ice and always want to have enough on hand. We have a reverse osmosis system so expecting excellent store-bought quality or better. I'll repost after a few weeks and let you know how it's going.

We bought the version before this latest one and it makes great ice. It is just a constant headache to keep running. Using distilled water yet have to constantly clean it or it runs for a while and shuts off. Most other users I've seen get about two years until it just wont work at all. It's far too expensive to have such poor reliability.

I've had the opal 2.0 setup for about 2 weeks now and I have no complaints. It's been easy to use. It's relatively quiet. The side tank is really nice to have too. It's been producing ice like a champ. I love having a full tank of ice available to me 24/7.

After our ice maker began to freeze up constantly we began to look for a separate on counter ice maker. The GE Profile met all of our check marks and makes the best ice. It was easy to set up and begin running. For anyone who loves good ice, this is the product for you. I would highly recommend this product to anyone.

Makes great nugget ice. A little slow but what you would expect from a countertop ice maker. As written in other reviews, I haven't been able to connect to WiFi. The WiFi symbol appeared at first then vanished. I tried unplugging to reset in hopes of a reappearance. Didn't work. Unit is relatively quiet and seems to perform well so far.

My family pitched in and bought me the Opal for our 30th wedding anniversary. I could not be happier. I am a picky ice person and this ice is amazing, everything promised! The unit fits on our counter, is easy to use and make ice quickly. I love this product! Thank you.

Probably due to condensation, every time you get ice and open the door, water spills out. I'm going to look into their new ice dispensing opal to see if this would be better. The cost of these machines are more than a cheap full size refrigerator, I expect them not to have annoying issues

We are making a lot of ice. The machine is quite and working well. The nugget ice is very popular in our home. Production keeps up with our day to day consumption. On an day to day basis there is extra ICE. We will bag extra ice for events like having company over and when we are serving up a larger volume of icy beverages.