After reading some of the reviews that complained about the noise and some machines being slow to make ice, I was having doubts. Decided to take a chance and what a great surprise we discovered the first batch. The opal II has made approx. 20lbs a day every time we use it and we have yet to be bothered by excessive noise. It's a great machine and a big addition to our home.

My husband and I purchased this ice maker after using a family member's first generation machine several times during the holidays, family visits, etc. We like the water reservoir being on the side of this model and the more modernized appearance. As some other users have said, the cleaning process is a tad cumbersome, but not a deal breaker. The machine does make noise as others have disclosed. It is not obtrusive, but for on occasion as water flows through the drain tubes and again not a deal breaker. So far, we are very pleased with the purchase! It has been a hit!

I use to own a smaller countertop ice maker that I thought was great but would quickly run out of ice when multiple people were over. I bought this Opal 2.0 and I can't believe how quickly it makes ice, not to mention the nugget ice is way better for cocktails than the small cube ice you get from most ice makers. I'll never go back!

From the get-go the ice maker has never replenished its water supply even though we keep the side tank full. After only a couple of weeks using it the unit stopped making ice, prompting to "add water" but the water tank was full. Not until I drained all water from the unit and refilled/restarted it did it begin to make ice again and for a moment did replenish water from side tank but that was short-lived. The convenience of the unit is a big plus, I just wish it didn't require so much "human intervention" to keep it working.

Got this as a gift for the wife being that she loves her some chick-fil-A ice and this little machine did not disappoint. It was a hit, easy to set up, even though the instructions can be a little confusing but a quick YouTube search and it was a piece of cake. Started making ice in about 20 minutes or so after setup, takes awhile to fill the bin but if you plan ahead or bag it as we do, it's perfect. The machine itself looks nice and sleek, I read some comments that it was a little noisy but for our household it's barely noticeable. The only con I could say about it would be that it's a little pricey but compared to dedicated nugget ice machines that run in the thousands, this fits the bill without having to run any connections or take up valuable space.

Works great. Setup of the product itself was relatively simple. Cleaning before the first usage went along without a hitch and ice started being made within 10 minutes. It took about awn hour and a half to get a good scoop able amount. There were some problems connecting it to my home wifi. It took three attempts but now works perfectly and I have it scheduled to run from 3am-8:30pm every day giving us the "Good Ice" all day long.

My family loves crushed ice and this works like a charm. I agree with the previous reviews that the machine is a bit on the noisy side but it sits in our kitchen and we don't hear it in any other rooms. Also, we only use distilled water in the hopes of avoiding any maintenance issues, and it isn't always readily available. That said, my gang is thrilled with the ice that this puppy puts out. Worth the hassle.

This produces a higher quality of ice than my refrigerator can make. The extruded pebble ice goes wonderfully with coke or other sodas. It's also almost required for tiki (rum) drinks. I would seriously recommend the storage tower add on. I am currently refilling the tower with water about twice a day as the family enjoys this ice better than the foggy half moons our refrigerator makes.

It actually does what it is supposed to do, makes the good ice. Few minor issues where air gets trapped in the hose and you have to wiggle it free. Also water tank needs to be filled all the time but that just means we are using it a lot. No regrets at all.

[This review was collected as part of a promotion.] This ice maker is better than I would have expected. The set up process was easy by following the quick start guide, the only place of slight confusion was #5 in the steps was missed but appeared to be more of a numbering error than direction error. The ice maker was quick and started producing ice right away. It was relatively quiet and looked sleek with the light. The ice was easy to scoop and didn't freeze together. It made my drink taste that much better! All of my guests were impressed and it was convenient to not have people in and out of my freezer trying to get ice. I highly recommend this product and can't wait to use it again!