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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,806 ratings5,803 reviews
  1. 5 stars74% (4,286)
  2. 4 stars13% (731)
  3. 3 stars4% (233)
  4. 2 stars3% (174)
  5. 1 star7% (382)

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Showing 1,311-1,320 of 5,803 reviews
Jul 2, 2023
Reviewer name: RaiderIce
5 out of 5 stars
5 out of 5 stars review

Great Ice!!

This ice maker has saved us a lot of money since we received it as a gift from our kids as we no longer have to buy bags of ice. The ice from our refrigerator has a funny taste to it so we don't use it. Also, I like to chew ice so these nuggets are perfect. We keep several bags made ahead of family events at our house so we always have plenty for everyone.

Review from geappliances.com
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Feb 23, 2021
Reviewer name: PizzaDude
5 out of 5 stars
5 out of 5 stars review

Absolutely great ice maker!

I have always chewed on ice, but ice has not been easy on my teeth. I have been watching this product for a while, and finally decided to purchase one. Hands down, this is one of my favorite purchases during the COVID lockdown! The ice is soft and chewable, and the ice bin fills up quick when you empty it. My only regret is not buying this earlier!

Review from geappliances.com
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Jun 20, 2024
Reviewer name: Raql
2 out of 5 stars
2 out of 5 stars review

Does not last very long before breaking down!

This is my third opal machine. I was given a replacement of my second machine and not even 10 months later it is already making the same loud obnoxious noise as the first machine. The ice is good when it's actually working, but the noise is beyond obnoxious and loud, and I've had to just shut it off and not use it. I was told there is no repair for this which is very unfortunate considering how much I have paid for these machines. I was also told there is no warranty on the last one they sent me even though it hasn't even even been a year, because I originally purchased my first one two years ago. This makes no sense considering we're talking about a completely different newer ice machine!! No protection for the buyer

Review from geappliances.com
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reply from GE_Appliances

We are sorry to hear about your replacement Opal making sounds. We want to help. We suggest checking through the following article to view troubleshooting tips that can help with the sounds. (https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276).

Jan 13, 2021
Reviewer name: Cameron29
4 out of 5 stars
4 out of 5 stars review

Love the ice

We love the ice this little machine produces. It does not happen at rocket speed but it has managed to keep up with my household of four (two adults and two kids) and other visiting friends. It's compact and fits nicely on the countertop. My only complaint is that our machine is loud. It may be just this particular one or all of them I don't know. But definitely recommend it.

Review from geappliances.com
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Aug 11, 2022
Reviewer name: IceCOLDbah
3 out of 5 stars
3 out of 5 stars review

Great ice, but frustrating inconsistency

The ice maker makes awesome nugget ice, and does so fairly quickly, to use as drinking ice for our family of 5. It's pretty loud and the defrost cycle runs quite often though. On top of that we regularly have had ice come in the consistency of shaved ice, which the kids love but is quite annoying when you're expecting pellets. Overall we like it, but wonder at times if our specific unit is a dud due to the shaved ice situation.

Review from geappliances.com
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reply from GE_appliances

Hello - Thanks for taking the time to write a review; we're glad you chose GE Appliances for your ice maker needs. We're delighted to hear your family is enjoying the nugget ice, and it makes enough ice per cycle for your home. However, we're sorry the unit produces shaved ice sometimes. We understand how this could be annoying and would love to help! For this issue, we'd recommend cleaning the unit per the instructions found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39640 If you are still getting shaved ice after cleaning, please contact Opal Support at myopalservice.com or call 1-866-907-6718, M-F 8-8 EST. We hope you find the provided information useful. We're confident your family will enjoy this amazing ice maker for many years. Have a great day. -Shayla@GEA

Jul 27, 2022
Reviewer name: Caesar95
1 out of 5 stars
1 out of 5 stars review

Machine squealing extremely loud

Unfortunately we have to return this ice maker. It has a squeal that is so loud it can be heat throughout our home. Customer service didn't provide any answers. The sound is from a brand new unit and has been doing from day 1. Will be looking for another solution.

Review from geappliances.com
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reply from GEA

Hello, Thanks for reviewing your icemaker. We're happy to hear that you like the appearance and features, but sorry that it was loud and you have to return it. Your satisfaction is important to us, and we will use your feedback to improve. Our ice makers are designed for quiet operation but will make some noise during the ice making cycle. Check out this article to learn more: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 You can also get support for your Opal Ice Maker or request a product exchange, by completing this form https://onpoint-warranty-opal.kustomer.help/contact/ge-opal-support-request-BJSXXYkKc or by calling 866-907-6718. If we can help in the future, please let us know. We are more than happy to. All the best, Kianna@GEA

Apr 19, 2025
Reviewer name: mrsc465
1 out of 5 stars
1 out of 5 stars review

Doesn't last long

I loved this machine in the beginning. I clean it and descale it regularly. However after 18 months it wont stop making a screeching noise. I have purchased descalers, water filters, all of the recommended products and it wont stop making noise. GE needs to build this better and make it more cleaning friendly or provide a better warranty

Review from geappliances.com
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reply from GE_Appliances

We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.

Apr 27, 2023
Reviewer name: NewbyNewbs
4 out of 5 stars
4 out of 5 stars review

Really reliable machine

This thing is really amazing. You have to make sure you follow cleaning instructions and make sure you clean the fan and it will last forever. I really wish it had a hard plumb option without having to modify the side tank. I really hope GE gets that in the works!

Review from geappliances.com
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Jan 9, 2022
Reviewer name: k3vo
5 out of 5 stars
5 out of 5 stars review

thing thing ever

I love this machine. Quick to make. Easy to use and install. It always makes more than enough so i bag it up and when we have luncheons at work i bring a few gallon bags into work and everyone goes crazy for it because it is "chewy ice". Honestly i can say this is one of the best buys i have done recently.

Review from geappliances.com
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Jun 18, 2021
Reviewer name: MinaLynn
5 out of 5 stars
5 out of 5 stars review

Beautiful, sleek, and useful!

I bought this nugget ice maker as a gift for my 5yo daughter's birthday since she loves ice so much (haha). It's gorgeous, sleek, and fits perfectly under my cabinets in our small butler's pantry area where we store all of our coffee/beverage gadgets. Set up and initial cleaning were a breeze. Although a little lengthy, it was easy and necessary. I'm 5'3” and was able to lift the machine to the sink and back. I read previous reviews of the older version being loud but this one wasn't at all. I'd compare the soft hum to a quieter version of the dishwasher running in the background. Ice started to form in about 15-20 minutes and the bin continuously became full with the best ice ever. When you turn the machine off. Ice melts back into the reservoir below the bin. Water is formed from that bottom reservoir as well as the side tank which is easily filled and can be place to the left or right of the machine. Everyone that has come over has gotten ice in amazement and I've already convinced 2 friends to get their own. I recommend this to everyone and only wish I had gotten it sooner!

Review from geappliances.com
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