We are really, really happy with the Opal! It has exceeded our expectations and gives just enough ice to service four people WELL. I was initially intimidated with the "cleaning" process. But, the instructions are very clear and cleaning is not a hassle. I clean it about every two weeks...but I do use filtered water.

I love the WiFi capabilities so when I'm on the way home I can start making some ice so it's ready. The SmartHQ app is so helpful and even notifies when it needs to be cleaned. The cleaning process is actually pretty easy just a little lengthy sometimes. All in all, I'm in love with it

Ice maker is great! After every use ice maker starts to make more when the door closes. The whole family makes use for it, sodas, iced coffee. Perfect size ice. If I have 1 dislike/concern it's the noise sometimes get a bit loud. Not all the time, just random.

We love our Opal Nugget Ice maker. If you like Sonic ice this is a good ice maker to have. We've had table top ice makers before and decided to splurge a little bit on this one. It's a beautiful unit. We love the light and it's quiet. We never run out of ice. I highly recommend this ice maker.

We love the ice that this produces. have had hours probably five months or so. What I do not like is how noisy it is. Not the ice dropping into the bucket but it has this hissing repetitive respirator breathing type noise. It sounds like you're next to someone in a hospital room and they are on a ventilator. so we keep it in a separate room then the kitchen.

I love it when it works but despite all my efforts of troubleshooting, Phone calls, cleaning it constantly goes into defrost mode several times an hour and more times a day than I can count. I've had the problem since the first week of my purchase and it still continues. Would not recommend.

First off the look of It got my attention. It's really perfect! Has an app you can connect the ice maker too and as long as there is water in It you can make ice from just a button from your phone. If you're an ice eater or a mixologist like me you'll love It!

We've been debating making the leap to a home soft pellet machine but glad we did. Although it's a big hit on the budget, it has been producing plenty of ice and we no longer need to pay for it at our local Sonic. Much softer than theirs also. My wife has been using the ice all day and night.

I've been contemplating this product for a long time and am SO happy with it now that I finally have one! The only downside is it gets quite warm on the back side so I worry about it overheating next to the wall. Definitely makes me drink more water!

This is such a nice appliance. Yes it is defiantly a niche product, but the the quality and taste of the ice if you buy the filter is amazing. We use our fridges filtered water pitcher to fill the side tank, then it gets filtered yet again by the ice machine. Crunchy, cool, and refreshing. 10/10 would recommend