[This review was collected as part of a promotion.] I loved this machine, unfortunately it only last one year before it gave me issues. The ice drawer detached, so the front falls off every time I pull out the drawer.

This is my fourth machine! I gave it three stars for the ice and the cute appliance color!! I am giving it another try using distilled water only! They break down and GE has no help or parts!! Just be aware they do not stand behind their product

[This review was collected as part of a promotion.] I purchased mine three years ago and it started making a loud noise when it tries to make ice. Other than that I love it

On occasion, it makes this long whining noise that persists for several minutes. The noise is rather loud and when it happens in the morning, it typically wakes up everyone. It is very annoying!

Unreliable. 1st unit failed after 6 months. GE replaced unit under warranty, and it failed after 5 months. Both had the same issue. Stopped making ice due to “Add Water” error, even though reservoir was full and water cascading down the back. I only used distilled water in both units, and I followed the cleaning instructions as stated in the manual. I believe you have a design issue. I was not willing to request another unit, even though it was still under the initial 12 month warranty period. There is little reason to believe the next one would be any different. I scrapped it last week. An expensive lesson.

Noise level and the instructions are not specific to the machine. 1. I followed the online instructions to connect to WiFi. It kept asking for certain numbers on the back of the machine , that were not there. After researching online and reading comments from the community figured it out. 2 the cleaning button continues to blink. The instructions indicate a 55 min descaling process .. never happened. This is too loud and too much work for ice cubes. Sending it back

[This review was collected as part of a promotion.] This is our second Opal ice maker, this version is much quiter and fiils the ice nearly twice as fast. The side tank is a godsend and the unit is very easy to clean. The only problem is that when someone fills a glass, the dog wants to munch some too.

I love the look and ease of the machine. I think GE should co brand with Harley and call it the screaming eagle because this thing will wake the neighbors up when it gets upset. Mine is a month old. Disappointing as I cannot get but a few cups of ice before the noise happens.

The ice maker makes the nugget, 'Sonic' ice that was desired. However, it is quite loud (especially as it ages and marches toward its demise). Lasted 3ish years and support spends time telling you to do what you've already done, but then there's no real fixing it. Don't really love disposable products, can't these be built to last and/or built to be fixed?

I was so in love with this ice machine. I love chewing on ice so this came in very handy. It was working great, however all of a sudden it stop making ice. Done everything it shows online from cleaning, to resetting, to disconnect for couple of day and still nothing. Very disappointed that it's so expenses and the warranty is only a year. Too expensive to have such horrible warranty. It's like it knows as soon as the year is up it will die on you.