[Employee of ge_appliances] The quality of the ice is good and as advertised. Noise is the biggest complaint while making ice. It is noisier than expected for a device sitting on a countertop. Seems to be primarily compressor noise. Sometimes I can hear it in the next room. Capacity is reasonable and adequate for my general use - as expected.

The ice is very nice for drinks and it produces it quickly but the machine is somewhat load and the cleaning process is a pain and shuts the ice making down for a day. I will not replace it after it breaks which from friends who have them say is about every two and a half to three years.

This is the best countertop ice maker the whole family loves the crushed ice. I got the floater and hooked up the water line running to the fridge. Now I don't ever have to worry about refilling the water. Love this machine makes enough ice for our family of four without worrying about running out.

Happy so far. Quieter than my previous one. Seems to be about the same capacity. I purchased this to replace the one I purchased in June 2022. Hope this one is more reliable. I had to work on my previous one pretty frequently. I finally got tired of repairing it and just bought this one. I guess 3 to 3 1/2 years isn't to bad even having to repair. I didn't get the scoop holder with purchase. I don't know if it was left out or is an accessory.

I would like to give it more than one star because I was really hoping it would work. I had the ice machine for less than three days. It did not get put together until the second day it ran for less than 12 hours before it started malfunctioning, it put itself into a defrost mode, even after being turned off for more than 24 hours all at all very sad.

This is my fourth machine! I gave it three stars for the ice and the cute appliance color!! I am giving it another try using distilled water only! They break down and GE has no help or parts!! Just be aware they do not stand behind their product

[This review was collected as part of a promotion.] I purchased mine three years ago and it started making a loud noise when it tries to make ice. Other than that I love it

[This review was collected as part of a promotion.] I loved this machine, unfortunately it only last one year before it gave me issues. The ice drawer detached, so the front falls off every time I pull out the drawer.

On occasion, it makes this long whining noise that persists for several minutes. The noise is rather loud and when it happens in the morning, it typically wakes up everyone. It is very annoying!

[This review was collected as part of a promotion.] The cleaning light continues to flash constantly and I was told that it is a software glitch and there is no scheduled release date. It continues to make ice.