returning it this week. it immediately started making horrible noises, and as time went on, it was more frequent and louder! obviously, i received a defective one. The sonic ice was wonderful!

I love my nugget ice, the only little problem we have is the the hose to the tank gets kinked in the back…other wise I love it, just ordered a filter for it so I don't have to keep buying bottle water…

This ice maker is great! We love the size of the ice! The machine is not noisy at all. It's very easy to clean and operate. Our family is pleased with this purchase.

Bought this as a Christmas gift for the family! We love the ice! We can't get enough! Everyone is drinking more water and juice to use the pellet ice. Restaurant pellet ice

We are in our third 2.0 ice maker and they make an awful “LOUD!!!” Noise that it forces us to get up out of bed to turn it off. I used the App this time but I'm half asleep trying to Find the app I need to turn the thing off so it's no better than getting up to do it. Super disappointed that GE has done NOTHING to fix this problem.

The ice is very nice for drinks and it produces it quickly but the machine is somewhat load and the cleaning process is a pain and shuts the ice making down for a day. I will not replace it after it breaks which from friends who have them say is about every two and a half to three years.

I would like to give it more than one star because I was really hoping it would work. I had the ice machine for less than three days. It did not get put together until the second day it ran for less than 12 hours before it started malfunctioning, it put itself into a defrost mode, even after being turned off for more than 24 hours all at all very sad.

This is the best countertop ice maker the whole family loves the crushed ice. I got the floater and hooked up the water line running to the fridge. Now I don't ever have to worry about refilling the water. Love this machine makes enough ice for our family of four without worrying about running out.

And the cost is not just the price tag. This thing is heavy. And since we don't keep it next to the sink but rather next to the fridge, it's a chore to move. Why is that an issue? Because you need to descale it about once a month which requires an overnight soak and several cleaning cycles, all requiring you to drain the device. Sure, I guess I could use a bucket on the kitchen floor that I have to step around for an hour or 2. Maybe I'll try that next time. And for the cleanings and maintenance, you'll need to buy descaler, bleach, and water filters. It is pretty noisy at times - we have mostly gotten used to that. It makes ice very quickly, and holds enough for the 4 of us for regular use. The side reservoir is a must. Without the side reservoir, I would probably be adding water once a day. Would we have changed our minds if I knew all this before the purchase? No, we would buy it again. Like most things in life, the best ice in the house requires time and money.

[Employee of ge_appliances] The quality of the ice is good and as advertised. Noise is the biggest complaint while making ice. It is noisier than expected for a device sitting on a countertop. Seems to be primarily compressor noise. Sometimes I can hear it in the next room. Capacity is reasonable and adequate for my general use - as expected.