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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,796 ratings5,793 reviews
  1. 5 stars74% (4,284)
  2. 4 stars13% (730)
  3. 3 stars4% (230)
  4. 2 stars3% (172)
  5. 1 star7% (380)

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Showing 91-100 of 5,793 reviews
Apr 2, 2026
Reviewer name: TPSDrummer
1 out of 5 stars
1 out of 5 stars review

Great if you only need it until warranty expires

15 Days after the warranty expired it is broken. I came in and it was making a loud banging noise so I shut it off. Then it made this screeching noise and shut off. I'm afraid to use it now. Expensive paperweight.

Review from geappliances.com
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reply from GE_Appliances

We'd like to provide you with some information about the operation of your Opal ice maker. We recommend running a descale cycle to resolve any abnormal sounds, as well as ensure that there is at least 4" of clearance in the back, on both sides, and above the Opal. Disconnecting the unit from power for at least 3-4 hours can also help resolve the abnormal sounds. Please send us a private message via Facebook, Instagram, or X with your contact information, complete model/serial numbers, and a copy of this review so that we can review the information and get back with you quickly.

Apr 17, 2026
Reviewer name: WifeMomMimi
5 out of 5 stars
5 out of 5 stars review

Great ice machine!!

Works exactly like I wanted! Very pleased! Plenty of ice! Love having the side water tank, ability to schedule on/off times to ensure ice is plentiful when needed, the app when I need to turn ice machine & too lazy to get up. Great ice machine!!

Review from geappliances.com
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Jan 15, 2026
Reviewer name: Daniel 58
5 out of 5 stars
5 out of 5 stars review

Opel Nugget Ice Machine

We love our Opel Nugget Ice Maker.. it fast so you never run out of ice. Looks great in our beverage center, and we always use distilled water which is the best for an ice machine so we don’t have internal calcium buildup..!!

Review from geappliances.com
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reply from GE_Appliances

We are thrilled to hear your Opal ice maker is keeping up with your ice needs and looking great in your beverage center. It’s wonderful that it’s delivering the convenience and performance you expected. This model offers Rapid Production, delivering your first batch of ice in 10 minutes or less and producing up to 1.6 pounds of ice per hour. It also features built-in WiFi and voice control, allowing you to monitor status, schedule fresh ice, receive software updates, and access voice commands through Alexa or Google. Thank you for choosing GE Profile for your home!

Dec 27, 2025
Reviewer name: Dennis Bob
5 out of 5 stars
5 out of 5 stars review

Christmas Surprise

[This review was collected as part of a promotion.] Both of my daughters have an Opal and they love theirs. They just gave my wife and me one for Christmas!

Review from geappliances.com
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Mar 24, 2026
Reviewer name: KaylaC
2 out of 5 stars
2 out of 5 stars review

Too expensive

Way too expensive to not work at all times. Does not regularly make ice without having to shift the appliance. So very disappointed with this product.

Review from geappliances.com
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reply from GE_Appliances

We'd like to review the situation with your Opal further. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.

Oct 12, 2025
Reviewer name: Heels2000
5 out of 5 stars
5 out of 5 stars review

Glorious Ive

[This review was collected as part of a promotion.] This is the best ice. Even with the small opal sized ice, the ice doesn’t melt fast. I like that it does constantly recycle as it sits in the machine. It’s not a cheap piece of equipment, but it’s definitely worth the investment.

Review from geappliances.com
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Oct 20, 2025
Reviewer name: Snapper 1963
2 out of 5 stars
2 out of 5 stars review

Great ice, poor quality.

[This review was collected as part of a promotion.] It makes great ice, but we are on our third ge profile opal.The first one lasted about 2 yrs, longer enough for the warranty to be out. The second one just over 6 months and it took a couple of months to get the warranty replacement after jumping thru hoops for several different case workers.Do this do that, try this, download this software now repeat all previous actions. Then get handed over to their supervisor to start over. Now the replacement is not working as it should and it is 3 months old, not pulling water from the side tank. Its cleaned every two weeks on schedule.

Review from geappliances.com
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reply from GE_Appliances

We want to help you with your Opal not getting water from the side tank. This is a sign that there are bubbles in the tube connecting the side tank to the Opal if the tube is not lying flat. Try adjusting the tube to allow the water to flow. Once water starts flowing, it will not need further adjusting. We are going to reach out via email to gather further information. Please reply at your earliest convenience.

Dec 22, 2024
Reviewer name: Martha
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I purchased machine a couple weeks ago. For some reason I put a filter in it and it worked for a week. Then all of a sudden it would stop making ice and say “ Add Water”. Both tanks had water. Took filter out and started making ice again. I ordered new filter so I’m going to try it again.

Review from walmart.com
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May 2, 2024
Reviewer name: Wanda
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Misinformation on measurements.

[This review was collected as part of a promotion.] I ordered this unit because it stated the assembly product dimensions are (LxWxH) 24.75 x 20.25 x 14.74. The G.E Profile they sent was (LxWxH) 17.5 x 13.43 x 16.5. When I contacted GE they stated that they do not make a unit that is 14.75 inches tall. I am completely unhappy that this unit states the wrong size in height.

Review from walmart.com
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Nov 24, 2025
Reviewer name: Nickopal2
1 out of 5 stars
1 out of 5 stars review

Expensive but doesn't last

[This review was collected as part of a promotion.] Started off good... 16 months later it started squealing as it made ice. Now at 18 months we woke up to water all over the counter. Thought maybe there was an issue with the hose but when I leaned it back over the sink to get the rest of the water out I watched water leak out of the body of the ice maker. Also the water tank design is poor, we only run filtered water in it and it always has deposits in the tank when cleaning and you have the smallest opening to try and clean it out.

Review from geappliances.com
Helpful?3P0QWGWY5ADC20017060383
reply from GE Appliances

We'd like to help with your Opal. We will be reaching out to you via email. Please respond at your earliest convenience.