We love the ice this maker produces. The same ice as our favorite restaurants. We looked at a couple of products before we settled on this one. Very happy with the quality of the product and the speed that it produces ice. I also like the water recycle aspect of this product. The only gripe I have is the water that spills out when I pull the drawer open. I appreciate the little plastic plate that sits in front of the machine, but would really appreciate a better approach that would not require the need for a spill plate. Other than that, I have been pleased with the product.

For a home ice maker this is probably the best one I've seen and owned. Me and my wife love having the good ice available whenever we want it. The machine looks good and appears well built. Having the side water tank is super convenient, worth the extra money, and keeps us from having to refill it every day. I didn't give it a perfect score as there are a few things that could use improvement but overall I love the machine. My first complaint is it's a little loud when making ice. Second I wish the ice container was bigger. Third clearing the cleaning alert is very annoying and cumbersome. Forth I wish there was a slot or better place to store the scoop. The scoop itself could be better made, maybe metal instead of plastic. And last the tray on the front is just a flimsy piece of plastic that constantly has visible sitting water in it. Having a tray similar to what you would see on a Keurig would be better so the water has some where to go and isn't visible. A lot of these a nick picky but these are just my thoughts and what I'd like to see changed.

I have been wanting to buy this ice for a very long time. Was worried about counter space, quality, price, noise and the upkeep. I am so happy I finally decided to buy it. The ice tastes good, it doesn't take much space on the counter, very little noise just the occasional sound of dropping ice. The upkeep is easier than I imagined. I just love it.

This is the BEST Christmas gift I have ever been given!!! I have wanted one of these for years. I always plan my stops on trips based on who has the "good ice". It produces the good ice fast! I usually fill the side tank 3 times per day, and I take cups of ice with me everywhere I go. I LOVE this product!!!!!

I love this new Opal ice maker. Looks great. Compact stylish design that blends well with all the other appliances. Its quiet with just a very low hum when in operation. A few little ticks as the nuggets of ice are dispensed when they hit the plastic bin. Don't even notice it's there until you need ice. Only issue I've had is getting the controls to work on wifi/app. App brings up the ice maker and shows status, however it does not have any effect on it when you try to use any of the control functions (doesn't cycle power or light). But all in all, not a function I use that much anyway.

The ice this machine makes is great, it's exactly what we wanted. I noticed after about a week or so of operation, the rate ice production starts to slow down and it seems to defrost more often. Eventually it starts spending more time defrosting than making ice. The instructions recommend running it through a cleaning cycle once a week. Doing the cleaning takes care of the problem, but the cleaning process is a little bit of a pain. You have to make a solution of water & bleach, and run that through the machine, then drain it and run 3 more cycles of clean water through it. The whole thing takes 20-30 mins, which wouldn't be so bad if it was a few times a year, but weekly is more than annoying.

I love the ice from this machine. I bought the 2.0 because it was told to be quieter. It was at first, but now it is very noisy. Unfortunately, the noise issue is not a warranty issue. Please note--you must clean this machine weekly. This is a relatively time-consuming process...but if you want to keep your warranty, you'd better do that... Still worth it...

I love this machine. Quick to make. Easy to use and install. It always makes more than enough so i bag it up and when we have luncheons at work i bring a few gallon bags into work and everyone goes crazy for it because it is "chewy ice". Honestly i can say this is one of the best buys i have done recently.

The ice is amazing! It's denser and lasts longer in drinks than the burger and chicken fast food ice, and you don't have to worry about if the fast food place passed its Health Department ice maker test. I get ice within 15 minutes. I just wish it was at a lower cost.

I love this machine and can't believe I have been missing out for years on this! I highly recommend! I can set it up on a schedule so I always have ice in the morning for iced coffee or when I get off work for drinks and I don't have to leave it running constantly!