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Customer reviews for GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank for
GE Profile™ Opal™ 2.0 Countertop Nugget Ice Maker with 0.75 Gallon Tank
4.4 out of 5 stars
stars
5,806 ratings5,803 reviews
  1. 5 stars74% (4,286)
  2. 4 stars13% (731)
  3. 3 stars4% (233)
  4. 2 stars3% (174)
  5. 1 star7% (382)

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Showing 1,161-1,170 of 5,803 reviews
Apr 4, 2021
Reviewer name: KAM0520
5 out of 5 stars
5 out of 5 stars review

Long overdue

I love my Opal 2.0. I was very nervous because it's such a big purchase. I researched and read many reviews. I am very pleased with the Opal overall. The cleaning process is a little time consuming but, worth it. The ice is perfect. Yes, it does make voice but it is no worse than other electronic appliance. It has been well worth every penny. I love that I can set a schedule. I ordered on Monday morning and it was delivered Tuesday afternoon. Ordering direct from GE was the best price around. The drip tray is a must, every time you open the compartment for ice, there is water that will drip. My only real complaint is that the water filter is apparently not something that is available yet. I really wish there was a filter. The opal makes plenty of ice, even when we've had multiple people making drinks we have never run into. Well worth the investment!!!

Review from geappliances.com
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Mar 3, 2023
Reviewer name: letzrol
5 out of 5 stars
5 out of 5 stars review

Simple to use features

We have had the Scotsman pebble ice makers for years but with the family size shrinking, no need for the larger bin of pebble ice. This product produces beautiful pebble ice without the need for a separate water line to be installed and no drain pump is required. Easy peasy.

Review from geappliances.com
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Jun 13, 2023
Reviewer name: Meli Jo
5 out of 5 stars
5 out of 5 stars review

Finally, better tasting ice

I've wanted one of these for years. Finally ordered it and the ice is perfect. With my other tabletop Icemaker, we cleaned it weekly but the ice didn't taste like the purified water we use to make it. With this Opal machine it's right on point, so now I can make myself drink more water. Ice makes a huge difference for me :)

Review from geappliances.com
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Jun 12, 2023
Reviewer name: Wendy RP
5 out of 5 stars
5 out of 5 stars review

Great Ice maker

Love this ice maker, it was very easy to set up. It tells you when you should clean it. Has an extra water supply on the side so you are not always adding water. Makes Ice fairly quickly and does not melt as fast either. Also has a WIFI connection and app so you can check it and it tells you if it needs descaling etc. I would recommend this product.

Review from geappliances.com
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Oct 17, 2022
Reviewer name: AliMcD
3 out of 5 stars
3 out of 5 stars review

Great ice but noisy…

It makes great ice and fast which is awesome, but the machine is really noisy. It also frequently makes a loud noise (the only way I know to describe it is like a whale call) and the only way we can get it to stop is to do 3 clean cycles. I love that it had a clean cycle, but should I really be needing to do this every 3 days to stop the whale call?

Review from geappliances.com
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reply from GE_Appliances

Hey there, and thanks for taking the time to leave a review. We’re thrilled that you love the ice and rapid production, but do hate to hear you have an issue with the noise the unit is making. We know this must be concerning, and we regret any inconvenience this has caused. Your feedback will be sent to our team for review. While we always want to provide as peaceful an experience as possible, we do expect the Opal to make some sounds as it operates. If it might be useful, we have an article discussing what sounds are considered normal for the unit available here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276&_ . Regarding cleaning, while we do recommend cleaning/sanitizing the Opal once per week, if possible, to maintain optimal ice production, we wouldn’t normally expect you to have to clean every three days. We hope the information about sounds in the article will be helpful, but if you’re not able to resolve your noise concern we do have Opal Support available online at myopalservice.com or over the phone at 1-866-907-6718 ; those specialists would be glad to assist further. Again, we hope this helps so that you can fully enjoy your Opal. If you have any other concerns or questions, we’re happy to assist any time. Best wishes! -Sarah@GEA

Jan 17, 2021
Reviewer name: Jam Bol
5 out of 5 stars
5 out of 5 stars review

Easy to set up and ice is fantastic

The device was really easy to set up and get started. Once you clean it out, you will have ice within an hour. Family has been very happy with this appliance and we would definitely recommend it. We like that it recycles the water from the melted ice so you won't fill it as often if you are not using it much. The app that you can use to monitor it isn't too difficult to setup.

Review from geappliances.com
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Mar 2, 2022
Reviewer name: justinh1187
5 out of 5 stars
5 out of 5 stars review

Best way to get the good ice!

Love my Opal. Setup was easy and fairly quick. It makes ice quickly and the hopper will keep ice frozen for a long time. Connecting to wifi and making a schedule is the best part. I set a schedule to have ice ready for dinner time. My only small quibble would be the noise the machine makes when running a little louder than I was expecting but it still is not objectionable.

Review from geappliances.com
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reply from GE_Appliances

Hi - Thank you for sharing your experience with your Opal ice maker. It makes us so happy to hear you say the unit was easy to set up, makes ice fairly quickly and that you are taking advantage of the Wi-Fi capabilities to set a schedule to have fresh ice when you need it. We also appreciate your feedback regarding the sound level and will gladly share this information. Kind regards - Vikki@GEA

Jan 16, 2021
Reviewer name: klgosney
5 out of 5 stars
5 out of 5 stars review

Great Gift

Over the past few years in hospital. The small ice was always something I loved. I had been wanting my own machine and couldn't really find one. We spent money on bags from different local restaurants. My husband bought this machine as a Christmas gift for me this year and I couldn't be happier!

Review from geappliances.com
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Nov 18, 2023
Reviewer name: Daninbenson
5 out of 5 stars
5 out of 5 stars review

Excellent purchase! Helps keep family hydrated.

I only use distilled water and this thing is fantastic! We have 4 women and 2 kids that are addicted to chewable ice and there is always a full container waiting for them with this wonderful machine. The side tank makes it super easy to monitor and refill. I leave it on 24/7 and the lighted ice tray makes a wonderful night light as well as making the ice look clean and inviting.

Review from geappliances.com
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Oct 10, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Just What I needed

We love our ice maker! We use it every morning for smoothies and water bottles. Fresh ice on demand when we aren't even home thanks to the handy wifi feature! Even allows us to set up schedules to make ice before we get up! A genius product with easy assembly and easy weekly cleanings… yes every week you get to sanitize your machine! Soft ice!

Review from geappliances.com
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