Really love this ice machine so far. There is a little first-time cleaning and setup involved, but totally worth it. It makes ice fast and keeps the ice ready to go for any drink you need. The ice is soft and crunchy and so satisfying. This is a high-quality product that is worth the price.

Absolutely love the ice but the machine makes some very loud noises. I previously owned another ice maker at a much lower price point that failed after 1 year so I upgraded to this machine but for the price I'm surprised at how loud it is. Especially because I bought the 2.0.

We loved it at first but then after multiple cleaning cycles after setting it up and then making a first batch of ice, we all tasted the ice and I noticed something in my mouth. Removed object and it was a metal shaving! I then stopped everyone from consuming the ice and then allowed the icemaker to finish making a complete batch of ice overnight. In the morning I dumped all of the ice and the side water reservoir. I went to empty the internal reservoir and notice 2 more metal shavings floating in the bottom! I have include a picture showing the 2. We were so excited for this appliance

This machine produces the best crunchy ice. There's only two of us in this house and we go through at least a tank of water each day. The lights to tell you when to clean and when it's making ice is way better than the spinning wheel on the earlier version.

I wanted a nugget ice maker and saw this model. It does exactly what it says, makes great nugget ice. I leave it on all the time and so far no issues. It is a little louder than a regular ice maker because of how it makes the ice but have it on a laundry room counter so its not an issue for me. Love the side tank so I don't have to constantly add water. Really like this ice maker so far

This ice maker is a game changer! Our built in freezer on our fridge is the worst, so we got this to supplement, and we love it so much! Nugget ice is our favorite, and these ice cubes are small but not too small. One of the the best things about this ice maker is the water tank, so it's always easy to see the water level.

This is one of the coolest ideas to come along in a long time. We use nearly a full tub of ice daily and love the soft chewy ice. We just wish we had bought it sooner. Haven't needed to go to Sonic since we bought it. We nearly bought the previous model, but we're much happier with the updated Opal 2.0 model.

Love most of it. Great ice, constant feed. The reservoir shouldn't cost extra. Should come with the first filter. Watery. The tray is a poor excuse for dripping when it opens. Should hold more ice. Just a couple of people use it at a party and the ice is gone. The Wifi app is underwhelming. Should have more and better features.

I bought this for my 66 room hotel - simply for our cold brew coffee station on the breakfast bar. I thought this would be an upgrade compared to just having an ice bucket next to the iced coffee station. My main concern when I purchased the unit was if it would be able to keep up with a busy morning of guests wanting ice for their cold brew coffee or other drinks. I was pleased to discover that it has met my needs and always remains full! We refill the side tank daily - it uses the whole thing each day. My housekeepers also like to come and get a cup of crunchy nugget ice while they are working. Everyone is happy here! I think if a 66 room hotel can keep up with the needs of the staff and guests, then this would be fine for any household! My purchase decision also is based upon our hotel's history with GE. All 66 rooms have GE appliances (fridge & microwave), they have all been very reliable and easy to service when needed. This is not a paid review.

I purchased this last month as an anniversary gift. She makes ice about every third day. So far, it keeps me from having to go Sonic every other day to buy a bag of ice. I would have given 5 stars, but I'm waiting to see the longevity of this product. I did purchase a 4 year extended warranty.