I love it! I just hope the ice keeps up during the summer. Currently, the weather is cold, and I’m not sure how well it will do in the summer due to the ice slightly melting over night when it’s not making ice. The unit is not “refrigerated “ so the ice naturally melts if it’s not in use and not actively making the ice.

We love SONIC ICE and moved to the land of no Sonic's 9 years ago. The OPAL is a dream come true. It produces the best ice and we are truly happy with it. We were nervous when we installed it because we could see water seeping into the ice catcher, but researched and found out that was normal. Also, on the day of installation it produced ice very slowly. Then it started getting faster and faster over time. We love it.

Just over three months now, and our ice maker is working perfectly. I was a little hesitant to buy after reading negative reviews about reliability, noisy operation, connectivity, etc, but so far we’ve had none of those issues. We’ve just nothing but distilled water and there has been little or no scale buildup. One gallon of water will last the two of us about 6-7 days, and we use it every day. We love the chewable ice and having good clear ice for our drinks. Haven’t used our refrigerator ice maker since getting this set up.

Best counter top ice maker I’ve ever owned. (Had 2 different brands that were half the price but I’m glad I pulled the trigger on the GE finally) First GE lasted 2 years. I didn’t clean it very often. Just bought a second I will take better care of.

Makes more than enough ice for our family of five. Nugget ice is awesome! The side tank feature is very nice. The bin does leak when tilted open, so we have to keep a towel in front of the ice maker. The wifi and app aren’t very useful because it does not stay connected. We haven’t been using it for very long, so I can’t comment on the longevity of the product.

The Opal 2.0 is a real investment—a bit expensive, somewhat heavy, and requiring frequent cleaning—but we think it’s completely worth it! GE is telling the truth when they say, “This is the good ice!” The whole family loves the soft, crunchable ice nuggets—as do our guests. We highly recommend the 2.0 model—quieter, easier to use, and seems more reliable.

This is a great machines. Makes ice quickly, easy to setup and prep. It is a bit heavy, so just realize they when first setting up donuts placed properly to minimize having to move it. The ice is amazing! Love the fact that it recycles the melted ice/water. The ice does not melt quickly and is easily chewable too, so not hard ice. Very efficient. Love the scheduling ability to run when we sleep, or not at meal times when we’re near it. It’s not really that noisy, but it’s constant white noise when it runs. Certainly would recommend this unit without hesitation to anyone looking for a quality unit.

Buying an ice maker, you kind of know what you are getting into, so there isn't a lot to weigh in on as long as it makes ice. A couple things I do enjoy about this particular ice maker, confirming that the right choice was made: It connects to wifi and you can turn it on/start making ice from the App; it makes ice relatively quickly, so even as you are using the ice, it replenishes quickly enough that we didnt find ourselves waiting for more ice to come out; the biggest surprise was how much ice it made using the water inside and the side tank. I was expecting to have to refill after several uses, and the tank was only about half way depleted. This was one area that was much better than I expected.

This item is pricey but I love this type of ice. Love that you can set a schedule to make ice because it takes about 30 minutes to get a cups worth. The water can be messy as there is a lot of condensation that drips off when the drawer is pulled out to get ice. Not sure it’s worth the price but now that I have it I’ll definitely use it.

I had the first ice maker made by Opal and I am a huge fan of pellet ice! This runs like a champ and if you are a sonic ice lover this is a must have! I will say the original one I had was quieter so plan for that is placing it. All in all though many features are improved. Holds less water so filling up every 2 days can be a pain. I say buy it though, you will not regret it!