Hello, Rhine! Really appreciate you sharing this! — sounds like your LG TV is delivering the kind of picture quality that keeps you hooked, even if the remote is putting you through a bit of “tech training.” We’ll make sure your note about the tricky controls and that unhelpful support link gets passed along to our product team. If you ever need anything down the road, you can always reach out to @LGUSSupport.^James

Hi, Terry. Thank you for sharing your thoughts about your LG TV. We understand your feedback regarding the network connectivity challenges you are experiencing with your new OLED65C5PUA. To resolve this, you can run an internal diagnostic test on your TV settings by pressing the Settings button on your remote, selecting Support, navigating to Quick Help, and opening Check Items to initiate the Self-Diagnosis of TV Settings. This will identify if any internal settings or automatic IP configurations are dropping the link with your router. For more step-by-step guidance on network troubleshooting, you can view this resource: https://www.youtube.com/watch?v=R9WXbgDTlLI. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance on inquiries and questions. ^James

Hello! Your new LG TV delivering a beautiful picture is exactly the kind of excellent visual quality we aim to provide. We appreciate your feedback regarding the sound balance and built-in speakers, and we will be sharing your notes with our product team to ensure our future audio designs match up perfectly with our screens. Thank you for your review. ^James

Hi King, thank you for sharing your review of the LG OLED77C5PUA. It’s great to hear you’re enjoying the fantastic picture quality, feature-rich design, and the convenience of the Magic Remote—this TV is built to deliver a premium experience. For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich

Hi there! Thanks for sharing your thoughts on the LG OLED77C5PUA. It’s great to hear the C5 impressed you so much that you added another to your home—the difference in quality really speaks for itself. For any further assistance, feel free to DM us at @LGUSSupport. #LifesGood ❤️ LG Digital Care Team ^Rich

Hi, Brianu. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that the stunning picture quality, lightweight design, and ultra-thin build have impressed you, and that the Magic Remote adds to the ease of use. It’s wonderful to know your TV looks absolutely amazing mounted above your fireplace and that you’re highly satisfied with your choice! ^James

Hi Divizen, thank you for sharing your experience with the LG OLED65C5PUA. We’re thrilled to hear your first step into OLED has been such a positive one, with the perfect black levels and fantastic display quality enhancing your home setup. It’s wonderful knowing the viewing experience feels like a true pleasure. If you ever need support or have questions, you can reach us anytime at @LGUSSupport. #LifesGood ❤️ LG Digital Care Team ^Rich

Hello. Thank you for sharing your thoughts about your LG TV. We’re thrilled to hear how much you’re enjoying your new 77-inch LG C5, especially with its stunning picture quality, brightness, deep blacks, and high refresh rate that truly elevate your viewing experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James

Hello, Harvey! What an awesome 5‑star shoutout! We’re thrilled to hear how the LG television is delivering those vibrant colors and crisp resolution that make every viewing session feel easy on the eyes. It’s great knowing it’s bringing such a smooth and enjoyable experience to your space! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi, Luis. We appreciate you sharing your thoughts and feedback regarding your LG TV, model OLED55C5AUA. To help optimize the system stability and screen runtime of your unit, we recommend performing a thorough power reset by disconnecting the power cord from the wall outlet, pressing and holding the physical power button on the television for ten seconds to clear residual energy, and ensuring all connected media cables are tightly secured. For comprehensive technical insights on managing your display performance, please visit this helpful guide at https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-an-lg-tv-with-no-picture-and-no-sound--20154765216944?srsltid=AfmBOoqcg63RCGyaOisikIywZhYvo0rqHvoXDwzF9BDKHgWuqiG8fyGY. We want to help ensure your entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James