Hi David! Thank you for sharing your feedback on the LG OLED77C5PUA. ❤️ We’re delighted to hear the C5 feels like the perfect “Goldilocks” choice—right in the middle range, offering phenomenal value especially at Black Friday pricing. It’s wonderful knowing the upgrade has brought you so much satisfaction and that you highly recommend it. #LifesGood If you ever need support or have questions, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich

Hello, Amol. Thank you for sharing your wonderful review. We’re thrilled to hear that your first OLED experience with the LG C5 77-inch has delivered the bright colors, deep blacks, and impressive picture quality you were hoping for. It’s great to know the 77-inch size is a perfect fit for your basement setup, and we appreciate your thoughtful note about sound—many customers pair their OLED with a surround system just like you plan to. We’re delighted this has been such a great purchase for your family to enjoy for years to come. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hey there! Thanks for the standout review. Always great hearing an LG OLED impresses even longtime big‑screen fans — that picture quality really does set the bar high. If you ever need anything later on, our friends at @LGUSSupport are always ready to help. #LifesGood ❤️ ‑Rich

Hi there, Chipper! Thanks for the awesome review. Glad to hear the setup was smooth and that the picture is hitting the mark. If you ever need a hand down the road, @LGUSSupport is always here to help. #LifesGood ❤️

Hello. We appreciate you sharing your experience with your LG OLED55C5PUA TV, and we want you to feel confident that we’re here to support you. It’s great to hear you’re enjoying the overall performance. Power‑cycling can help temporarily, but reviewing your network connection, checking for app updates, and ensuring the TV’s software is current can help keep streaming smooth for longer periods. Our guide walks through steps that can improve playback stability and reduce lag: https://www.lg.com/us/support/help-library/tv-video-lag--20150774974899 If you’d like us to take a closer look at your setup or explore next steps together, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James

Hi. Thank you for sharing your experience with your LG OLED65C5AUA TV. We understand how important it is for the remote to perform reliably, and we appreciate you pointing out the repeated thumb‑wheel issue. We want to make sure your LG OLED TV is working the way you expect, and your feedback about the replacement wait time is helpful for us to review. To allow us to properly investigate the details of your specific product model and to see how we can assist with your remote control issue, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on your LG TV Remote: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT ^James

Hi, Charles. Thanks for letting us know what’s happening with your LG TV. We appreciate the details about the volume levels changing between channels and how high you need to raise it just to hear certain programs. We want to take a closer look at your specific LG model so we can determine the best way to assist and review the options available for your situation. To allow us to properly investigate the details of your specific product model and to see how we can assist with your sound‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-volume-fluctuations--20154720349404 ^James

Hi. Thank you for sharing what’s happening with your LG TV. We understand how important consistent audio and a secure optical connection are, and we appreciate you pointing out the issue with the optical port door and the sound breaks you’re hearing during music and videos. We want to help you get the best performance from your unit. To allow us to properly investigate the details of your specific product model and to see how we can assist with your audio and optical input issue, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for guidance on optical audio troubleshooting: https://www.lg.com/us/support/help-library/lg-tv-audio-problems--1388777718317OLT ^James

Hey there! Thanks for the review. Always great hearing your OLED is delivering that bright, clear picture and easy setup. If you ever need help with anything, @LGUSSupport is here for you. #LifesGood ❤️ ‑Rich

Hi ajmora, thank you for sharing your review of the LG OLED77C5PUA. We’re glad to hear you’re enjoying the vibrant picture quality, beautiful colors, and easy navigation—this OLED evo AI C5 is designed to make every viewing experience seamless and immersive. We truly appreciate your feedback. For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich