Hello, Jared. We appreciate you sharing your rating and feedback on your OLED77C5PUA LG TV. We recognize your experience with the audio connection and system setup of your unit. To help improve the audio communication between devices, try disconnecting the HDMI cable from both the TV and the sound system, powering down both units for two minutes, and then reconnecting via the HDMI eARC port while ensuring SIMPLINK (HDMI-CEC) is enabled in your TV settings. We want to help ensure your home entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit. ^James

Hi. We appreciate you sharing your thoughts about your LG TV. It’s awesome to hear the LG unit is delivering that crisp performance and giving you the best viewing experience you’ve had so far. Nothing beats a TV that looks great and works even better. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi, Nad. Thank you for sharing your experience with us. It’s great to hear how much you’re enjoying the stunning picture quality of your LG TV (OLED65C5PUA) model. OLED technology delivers perfect blacks and exceptional clarity, and your feedback highlights exactly what the unit is designed to provide. To keep your OLED65C5PUA performing at its best, we recommend checking for the latest software update by going to Settings > Support > Software Update > Check for Updates. This helps maintain the picture quality you’re loving. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hi, Paul. Thank you for sharing your thoughts about your LG TV! It’s always exciting to see someone upgrade from an early‑generation OLED to a bigger, brighter, and even more impressive screen — that leap in picture quality is a fun one to experience. Glad to hear your new TV is already delivering that bigger and better feeling. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hello! It's wonderful to hear that your LG OLED65C5PUA is bringing so much excitement to your home with its breathtaking picture quality and stylish stand setup. We are delighted to know that everyone is enjoying the impressive viewing experience it delivers. If you ever need any assistance in the future, please feel free to reach out to @LGUSSupport. ^James

Hello there, Yana! Thanks for the upbeat review. Always great hearing your OLED is giving you those deep blacks, vibrant colors, and that premium look you were hoping for. If you ever need anything down the road, @LGUSSupport is here for you. #LifesGood ❤️ ‑Rich

Hi, Terry. Thank you for sharing your thoughts about your LG TV. We understand your feedback regarding the network connectivity challenges you are experiencing with your new OLED65C5PUA. To resolve this, you can run an internal diagnostic test on your TV settings by pressing the Settings button on your remote, selecting Support, navigating to Quick Help, and opening Check Items to initiate the Self-Diagnosis of TV Settings. This will identify if any internal settings or automatic IP configurations are dropping the link with your router. For more step-by-step guidance on network troubleshooting, you can view this resource: https://www.youtube.com/watch?v=R9WXbgDTlLI. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance on inquiries and questions. ^James

Hello, Fernando! Love the way you put this — grabbing that 77‑inch LG OLED at the perfect moment and having it deliver insane picture quality is exactly the kind of upgrade story we enjoy hearing. A bedroom setup that feels huge, a family that’s thrilled, and 2025 pricing that makes the value even sweeter… that’s a win from every angle. If you ever need anything in the future, feel free to reach out to @LGUSSupport.^James

Hello! Your new LG TV delivering a beautiful picture is exactly the kind of excellent visual quality we aim to provide. We appreciate your feedback regarding the sound balance and built-in speakers, and we will be sharing your notes with our product team to ensure our future audio designs match up perfectly with our screens. Thank you for your review. ^James

Hello, Rhine! Really appreciate you sharing this! — sounds like your LG TV is delivering the kind of picture quality that keeps you hooked, even if the remote is putting you through a bit of “tech training.” We’ll make sure your note about the tricky controls and that unhelpful support link gets passed along to our product team. If you ever need anything down the road, you can always reach out to @LGUSSupport.^James