Thank you for your feedback. Please ensure the repeller is completely off when you have finished using the repeller to ensure repellent is not being used. Thank you for feedback and please reach out to our customer service to make this right for you regarding the refills. customerservice@thermacell.net

We understand that pricing is an important consideration when buying any product, and we truly appreciate you sharing your thoughts. Pricing may vary depending on the retailer. We’re committed to offering value through multi-pack options and seasonal promotions that help make mosquito protection more affordable. We stand by the value of genuine Thermacell repellent refills and encourage you to stay a user with our brand! On average, our refills provide protection at approximately $0.65 per hour—designed to be both effective and efficient. Thank you for you feedback and Should you have any further questions or need assistance, please feel free to contact us.

We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.

We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you. Your repeller should last longer than 20 minutes, there is something wrong with your repeller.