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Customer reviews for True & Tidy Industrial Grade Garment Steamer with Smart Auto-off Safety and 3 Steam Selections for
True & Tidy Industrial Grade Garment Steamer with Smart Auto-off Safety and 3 Steam Selections
4.8 out of 5 stars
stars1,010 ratings1,010 reviews
  1. 5 stars82% (826)
  2. 4 stars18% (180)
  3. 3 stars0% (2)
  4. 2 stars0% (1)
  5. 1 star0% (1)

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Showing 11-20 of 1,010 reviews
Mar 7, 2026
Richard P
5 out of 5 stars review

Industrial Grade

On the first test run on 5 garments it performed beautifully. The 1800 watts is key getting the job done faster. The unit looks very well made, the telescopic pole is very smooth and just the right height so that I do not have to bend over. I am very happy with this purchase.

Review from SALAV True & Tidy
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Mar 24, 2026
Michael T
5 out of 5 stars review

Amazing alternative to ironing.

I originally bought this steamer because iron clothing was taking too long. Ever since I started using this steamer, I have saved time, and my clothes have been wrinkle free just like it would be taking your clothes to the dry cleaner. I highly recommend this steamer.

Review from SALAV True & Tidy
Helpful?2VI38TLDUQ4019942550306
Mar 22, 2026
Olivia G
4 out of 5 stars review

Works well

At first, I did not know which color meant " on: and off when I stepped on the pedal. It took a while to steam. I almost thought it did not work. Also did not know how to attach the clip hanger for pants, as well as how to drain the tank. I ended up going to "YouTube. Maybe directions could be clearer and in color. Otherwise, it worked fine. Would also be nice to include a paddle to insert in the sleeves to avoid a steam burn.

Review from SALAV True & Tidy
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Mar 26, 2026
Irene Q
5 out of 5 stars review

Salav Commercial Steamer

Received the Salav Commercial steamer last night. Put together fairly easy until trying to follow the directions for the hanger. Unclear to me so will have my husband figure it out. I look forward to steaming my clothes once again. My last steamer lasted 28 years.

Review from SALAV True & Tidy
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Mar 23, 2026
Lynn E
5 out of 5 stars review

Clothing Store Quick Results

Pros: This steamer heats up quickly. The steam hose is flexible and is a good length. Cons: The two clips at the top that are intended to hold clothing are not strong enough to hold a pair of light weight dress pants. The unit should at least have an attachment to hang a shirt for steaming.

Review from SALAV True & Tidy
Helpful?2VI38TLDUQ4019942550306
Mar 13, 2026
Joe P
4 out of 5 stars review

Honest Assessment After 3 Months of Use

Overall the product works great. Quality of product is good. There is a learning curve on using and obtaining desired results. I use on clothes and on a linen duvet cover and bedsheets to take some of the wrinkles out. Does a great job. I do believe best results are achieved by using an ironing board. Only complaint is leaves water droplets and clothes are damp requiring a small drying time before putting on. If you desire a steam cleaner, do your research but you will not be disappointed with this product.

Review from SALAV True & Tidy
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Mar 23, 2026
Sara W
5 out of 5 stars review

Golden!!

Thank you! I am so thrilled. My daughter is getting married this weekend, and bridesmaids are wearing satin. Just steamed my first item and it was a heavenly experience after being so disappointed with two hand held products that just couldn’t handle the job. Yay!! Easy to assemble. Heats up quickly and does the job. Thank you!

Review from SALAV True & Tidy
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Mar 19, 2026
Katie C
5 out of 5 stars review

Worth the upgrade & sustainable company

I used to make do with little hand-held steamers. But they were a drag when I needed to steam more than one garment at a time. I finally spent the money to upgrade to a high-capacity steamer with a substantial water tank and that supports it's own hanger. It was so worth it! If functions very well. Consider that it can pay for itself in saving the costs of dry-cleaning. Also, the company supports replacement parts (my fault in misplacing the tank cap) which matters a lot to me, both for my pocketbook and for sustainability values.

Review from SALAV True & Tidy
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Mar 10, 2026
Jeffrey G
4 out of 5 stars review

So far so good

This review is only for the product construction and design. I have not actually used it yet. Very easy set up. Nice looking, low profile and seems to be constructed well. Looks like “standard grade” plastic used to construct body and parts. The hanger is rather small on the ends and probably won’t shape larger shoulders/sleeves.I also question the durability of the hanger. Can it handle heavy garments? It has no cord storage. There is nothing to lock the water tank into place so the cord (wrapped up) inserted into the tank handle pulls the tank out. The steam head will not seat in its holder with the pants clip attached. I love the big on/off foot pedal. The water tank has great capacity. The steam hose is very thick and durable but very stiff. I hope it relaxes once in use. I do wish the steam head had a swivel connection to the hose. The telescoping height is good. I don’t think it warrants being described as “commercial” Over all, I think I will like this steamer a great deal.

Review from SALAV True & Tidy
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Apr 19, 2026
Dianna B
5 out of 5 stars review

A Christmas gift to cherish

I own a lot of knit sweaters and I see how wrinkles and creases can easily and quickly form in knit articles. Down thru the years I have learned and come up with how to wash and dry my knit on medium to low heat setting. Neatly and meticulously fold Where there is minimal creases and slight to light wrinkles. All I do is put the steam only to the crease and wrinkles not touching the fabric. My steamer give true meaning to take the headache out of a tedious job. A Christmas gift to be cherished. It does an immaculate job.

Review from SALAV True & Tidy
Helpful?2VI38TLDUQ4019942550306