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Customer reviews for Member's Mark Black Powder Coated Patio Heater With LED Table for
Member's Mark Black Powder Coated Patio Heater With LED Table
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4.5 out of 5 stars
stars
595 ratings219 reviews
  1. 5 stars80% (474)
  2. 4 stars8% (50)
  3. 3 stars4% (23)
  4. 2 stars2% (12)
  5. 1 star6% (36)

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Showing 21-30 of 219 reviews
Dec 28, 2025
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

I wish it was more stable….

I was very happy with the way it looked in my patio, the lighted table gives it a modern touch, and it does work very well…. However, two days after we put it together we had a little wind, nothing serious and it fell to the ground even with the tank in place. The upper part where the burner is located got dislodged. I was able to fix it, but the aluminum lid got destroyed. We tried to straighten it up, but now it looks all crooked. Haven’t used it after it fell because the weather got warmer, but I hope it still working.I had to secure it with a wire to one of the posts of my gazebo at the upper portion to prevent this to happen again. I wish it was more stable.

Helpful?1VNZL6JD9HNC19913409568
Feb 27, 2026
Reviewer name: TG
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Satisfied

Great heater for the money. Extras like the cover and lighted table set it apart.

Helpful?1VNZL6JD9HNC19913409568
Feb 22, 2026
Reviewer name: Melissa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Heater

Great heater with table. Had a recent outdoor party and these (2) did the trick.

Helpful?1VNZL6JD9HNC19913409568
Mar 4, 2026
Reviewer name: K Neuv
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Like the power and the shelf.

This was a replacement of another model. THis one lights better I like the power and the shelf.

Helpful?1VNZL6JD9HNC19913409568
Mar 13, 2023
Reviewer name: pintor
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I would not recommend this product

The metal is very thin, it does not have enough support, it bends easily, I would not recommend it

Helpful?1VNZL6JD9HNC19913409568
reply from ChantUSA

Hello pintor, we are really sorry to hear that you feel our heater has thin metal and doesn’t offer enough support. We can assure you that this is not a problem for our customers as you can see by all of the reviews. Our heaters have passed all of the required industry test standards for quality materials and tip-over standards. If this wasn’t the case, Sam’s Club certainly would not continued to purchase this heater year after year. However, once again, we really are sorry you have the issues that you described. We recommend that you explain your problem by contacting the store where you purchased your heater or please call our customer service center at 1 855 242 6887. They will do their best to offer you some advice or assistance with resolving your issue. And finally, we do want to thank you for your purchase!

Jan 9, 2023
Reviewer name: NCnurse
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just what I needed it!

Absolutely love this!!!! Great for my patio, heats the whole space

Helpful?1VNZL6JD9HNC19913409568
reply from ChantUSA

Hello NCnurse, it’s great to hear that you absolutely love your new heater! And we absolutely love it when customers like you take the time to share their comments and give a 5-Star rating! Thank you!

Oct 20, 2023
Reviewer name: Porrman
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Waiting on warranty ceedit couldn t send another 1

Arrived nicely one week later would not ignite. After used for two days

Helpful?1VNZL6JD9HNC19913409568
reply from ChantUSA

While we’re very thankful for your purchase, we are really sorry about the troubles you are having after only only two days of use. I’m not sure if you’re addressing this problem with the store or our customer service center. We recommend that you please call our customer service center at 1 855 242 6887. They will do their best to offer you some advice or assistance with resolving your issue.

Jan 3, 2026
Reviewer name: Lainee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great service

The patio heater works great, price was very reasonable . The employees were very helpful in helping me get it into my vehicle

Helpful?1VNZL6JD9HNC19913409568
Mar 8, 2023
Reviewer name: Chasity
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Its Alright!

There was screws missing, and the top part was bent i had to hammer it back to shape so now it has little dents.

Helpful?1VNZL6JD9HNC19913409568
reply from ChantUSA

Hello Chasity, we’re sorry for the troubles you mention with the missing screws and the dents you mentioned. It was not necessary for you to try and resolve these issues on your own. On the very front of the manual you received the following statements appear to assist you:Question, problems, missing parts? Don’t return to stores, please call our customer service department at 1-855-CHANT-US (1-855-242-6887) from 8:00am to 5:00pm Eastern time, Monday through Friday for assistance. If you still need any assistance please call. Thank you!

Aug 23, 2026
Reviewer name: LYNN
3 out of 5 stars
3 out of 5 stars review

Bought two. Loved them the first year, but then the second year the coating under the glass tabletop cracked and separated.

Helpful?1VNZL6JD9HNC19913409568
reply from ChantUSA

Hi Lynn, thank you for your business. We appreciate it. Lynn, we are sorry to hear of your problems. But we can take care of you with no problems. Please call 1 855 242 6887 for all parts and service. They will be glad to help you.