Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Black Powder Coated Patio Heater With LED Table for
Member's Mark Black Powder Coated Patio Heater With LED Table
4.5 out of 5 stars
stars
595 ratings219 reviews
  1. 5 stars80% (474)
  2. 4 stars8% (50)
  3. 3 stars4% (23)
  4. 2 stars2% (12)
  5. 1 star6% (36)

Member photos

  • +20 images
Sort by |
Showing 1-10 of 219 reviews
Jan 5, 2026
Reviewer name: Chelleb
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Patio Perfected

The warmth that radiants from this heater is amazing. We love to entertain and somehow even in 40 degree weather our guest find their way outside. This heater makes them warm and comfy. The lit table top is like a cherry on top!

Helpful?1VNZL6JD9HNC19913409568
reply from ChantUSA

Hi Chelleb, we are so happy to see that you are pleased with your Member's Mark patio heater. Our team works very hard to make certain that we please all of our members.

Feb 2, 2026
Reviewer name: P and D Hank II
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We love our new super heat lamp!

We spend a lot of time out on our porch and sometimes we go out in quick, short, sprints. So we don’t leave the heat lamp on really long but it still does the job. Great immediate heat coverage. Our dogs even give this product the paws up!

Helpful?1VNZL6JD9HNC19913409568
Jan 15, 2024
Reviewer name: JBS1
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!

There were a few cool nights and everyone was coming to our house for Christmas Eve. Two days ahead, while shopping at Sam’s I decided to purchase one of these. The fact that there was a $20 discount made the purchase even easier. I bought two propane tanks and rushed home to set it under before the night set in. The assembly was straightforward and the instructions were spot on. They call the finish bronze but it is a powder coated finish in brown. Very nice looking instead of being just a stainless finish. The circular illuminated drink table glows nicely when switched on. He’s output is fantastic! After being turned on I had to lower the temperature to a minimum setting. Very comfortable sitting 8’ away from the unit. I suppose where you may set this up will have an effect on your comfort level. Our location is somewhat protected from wind. Our porch where we have using this is outside the house where two sides of the room are open to the elements.

Helpful?1VNZL6JD9HNC19913409568
reply from Member's Mark Team

We're so glad you are happy with the heater, JBS1! Thank you for this outstanding review and rating!

Feb 4, 2024
Reviewer name: Har3
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

NEEDED THIS IN FLORIDA THIS WINTER

Very chilly winter in Florida this year, have used it quite a few times already. It warms up my lanai, I love the lighted table. Got it on sale, good bang for the buck, highly recommend.

Helpful?1VNZL6JD9HNC19913409568
reply from Member's Mark Team

Thank you so much for this excellent recommendation and the fantastic look at your patio setup, Har3!

Oct 8, 2023
Reviewer name: Kent
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good Buy

This is a nice-looking heater which took approximately one hour to assemble. It gives off a lot of heat and is easily moved from place to place. The cover included is of no use as it does not fit the heater at all, thus the 4-star rating instead of 5.

Helpful?1VNZL6JD9HNC19913409568
reply from ChantUSA

Hello Kent, we want to thank you for your purchase and for taking the time to share your comments and write a review. Regarding the cover, it is designed to only cover the top portion of the heater which includes the dome and control panel. If there is a problem with your cover please contact our customer service center at 1-855-242-6887 and they will be happy to assist you!

Dec 2, 2025
Reviewer name: GARY
1 out of 5 stars
1 out of 5 stars review

Great! For 10 minutes, then, it's terrible.

I bought one and used it for about 15 minutes and loved it. It gave a nice heat all around and I was really impressed. So I bought a 2nd one. Only this time, I used it during a evening with friends and both gave 10-15 minutes of heat, off a full tank, only 16 minutes in, the flames on both kept getting smaller and smaller and you had to put your hands 6 inches from the screen to feel the heat. I was puzzled and looked at the tanks, but both of them were frozen to the top so not producing gas fast enough to be effective. I tried again the next day, only turned the heat down instead of Max. It worked, but much less range was covered and if you weren't right next to it, it was useless. After 15 minutes, the flames started going down again. So I went and bought a brand new tank, thinking it was the exchange bottles that were the problem. I bought a really nice tank new, had it filled... Only to have the exact same issue. So I contacted Sam's about support. They said someone would get with me in 2-5 days. Day 6, I called again, told the same thing... We are now over a month and can't get anyone to support it, tell me what I'm doing wrong, or even tell me that the device is only good for about 10 minutes of use... ANYTHING would be nice to know. The only way I got it to work for more than 10-15 minutes was using it on the lowest setting on a 72 degree day. It still froze up, but it took an hour. I really don't need a heater on a 72 degree day, so I guess they are going to the dump since I no longer have the boxes. Sadly when I bought the 2nd one, it was trash night and they all went the next morning before I learned that I'd have a problem after 15 minutes. If you need a heater on a hot day, these are for you! If it's something stupid I'm doing wrong, I wished there was support to tell me. But when I google/chatgpt it, they both point to an issue with the heater itself. So sadly, I just wasted $400 that I didn't have to waste.

Helpful?1VNZL6JD9HNC19913409568
reply from ChantUSA

Hi Gary, we are replying late because the web portal was not notifying us of your issue as it should. We are sorry to hear that you are experiencing these problems. Please call 1 855 242 6887 for customer service. They have parts in stock, and they will certainly be able to help you. Again...our deepest apologies.

Dec 3, 2022
Reviewer name: Costanza
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Parts damaged on arrival

I ordered 2. Both boxed looked fine on delivery, but the bases of both heaters had some scratches out of the box, and one of the poles that connects the base to the burner was bent out of round so that the table wouldn't fit over it and it wouldn't attach to the burner. I've tried calling the support number in the manual several times, but either get put on permahold, or sign up for a call-back that never comes. That said, the one I was able to assemble works well. Would change to 4-5 star review if I could get a part to make the other one work.

Helpful?1VNZL6JD9HNC19913409568
reply from ChantUSA

Hi Costanza, very sorry to hear about the troubles you have had, not only with the scratches and pole that was bent, but also for the trouble you’ve had with contacting our customer service center. Can you please contact the management at the closest Sam’s Club location near you to see if they can assist you either directly or help with contacting our service enter. They could also contact Sam’s Club corporate office for assistance and they can let us know if we can be of assistance as well. The parts and service call center number is 1 855 242 6887

Jan 17, 2026
Reviewer name: THOMAS
1 out of 5 stars
1 out of 5 stars review

13 months and failed

Bought December of 24, January 26 doesnt stay lit, tried multiple full propane tanks. Have a few other patio heaters that these tanks work fine on. Not worth it in my opinion

Helpful?1VNZL6JD9HNC19913409568
reply from ChantUSA

Hi Thomas, sorry to hear about your problem. We can help. Please call 1 855 242 6887 for customer service. Most likely, all you need is a new thermocouple. They'll be glad to help you.

Jan 3, 2023
Reviewer name: Dianne
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

came damaged

came damaged and have not received an exchange; after contacting sam's twice and waiting 2-4 business days like they said, they still have not sent an email or called to help in the return and/or exchange

Helpful?1VNZL6JD9HNC19913409568
reply from ChantUSA

Hi Dianne, sorry to hear about your delay in getting a reply regarding your damaged heater. You can also call our customer service center at 1 855 242 6887. They will do their best to offer you some advice or assistance with resolving your issue. Thank you for your purchase!

Jan 24, 2024
Reviewer name: Tee
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Maybe I just got a bad heater

Sadly, I am returning this item. It works well (when it works). The ignite switch rarely worked. Very frustrating when it's cold outside and you keep clicking the "ignite" button and nothing happens.

Helpful?1VNZL6JD9HNC19913409568
reply from Member's Mark Team

We are sorry to hear you had a bad experience, Tee. We hope you have a hassle-free return. If you haven't returned it yet, please consider contacting Member Support at (888) 301-0332 for troubleshooting assistance.