Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Black Powder Coated Patio Heater With LED Table for
Member's Mark Black Powder Coated Patio Heater With LED Table
4.5 out of 5 stars
stars
595 ratings219 reviews
  1. 5 stars80% (474)
  2. 4 stars8% (50)
  3. 3 stars4% (23)
  4. 2 stars2% (12)
  5. 1 star6% (36)

Member photos

  • +20 images
Sort by |
Showing 11-20 of 219 reviews
Dec 31, 2025
Reviewer name: JOHN
1 out of 5 stars
1 out of 5 stars review

purchased two both failed inside of a year

January of 24. I purchased one of these. it worked until the summer and then it was stored. in January of 25. it failed and I bought a second one... here I am in December of 25 and this second one has failed... stay away.. Sam's does not refund even if you're unhappy with the broken unit you've purchased twice.

Helpful?1VNZL6JD9HNC19913409568
reply from ChantUSA

Hi John, I can understand why you are upset. We are sorry to hear this. Please call 1 855 242 6887 for customer service. They will take care of you. We have sold almost a million of these heaters over the years, and we have a 4.3 STAR rating. The heater is a good heater, and I am sure customer service can get both units up and running for you.

Feb 11, 2026
Reviewer name: Leon
2 out of 5 stars
2 out of 5 stars review

Great heater functionality wise, bad quality.

I was very happy with this heater when i first purchased it. It puts off an incredible amount of heat, and i love the little table. It's perfect for standing outside while the dogs are out. HOWEVER, i am disappointed in the build quality. I'm about 4-5 months into using this heater, and the shield on top and all of the hardware that secures it has begun to rust and corrode. I don't see anyone else mentioning this so I'm not sure why mine was the lucky one, but buyer beware. Sam's club provided me with a 10 dollar credit but I'm not sure it really answers the problem at hand. The hardware holding this together is cheap and is destined to fail, so be ready. Also something worth noting, i've probably used this a total of 6 full hours of run time, so I wouldn't say this is high use either.

Helpful?1VNZL6JD9HNC19913409568
reply from ChantUSA

Hi Eugino, sorry about the late reply, but we were experiencing problems with this web portal. Eugino, we are sorry that you are experiencing this problem. I am not sure what happened but, most likely a bad batch of coated hardware. I would like to point out that we have sold many hundreds of thousands of these units over the years, and we have a STAR rating of 4.3. Please call our toll-free help line at 1 855 242 6887

Mar 3, 2026
Reviewer name: Rebecca
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Patio Heater

Patio Heater hasn’t been taken out of the box yet. Purchased it when I did because the price was right. It was a marked down item.

Helpful?1VNZL6JD9HNC19913409568
reply from ChantUSA

Hi Rebecca, thank you for your business. I know that you will be happy with your purchase.

Dec 23, 2025
Reviewer name: LeAnn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Outside heater

They look very nice. We bought two of them . One for our daughter and family and one for our son and family.

Helpful?1VNZL6JD9HNC19913409568
Mar 8, 2026
Reviewer name: JE
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quick and easy.

Great item. Easy to assemble. Puts off just enough heat in our covered deck without causing damage concern.

Helpful?1VNZL6JD9HNC19913409568
reply from ChantUSA

Thank you so much for your kind words, we appreciate them, JE. Please make certain you have the proper height clearance.

Dec 7, 2023
Reviewer name: Kristy W
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Patio Heater

The product was fair price, as pictured, and came with extra’s including a cover for the top!! We love the light on the stand!! 💯 satisfied with product and delivery

Helpful?1VNZL6JD9HNC19913409568
reply from Member's Mark Team

We are thrilled to hear you are satisfied with the heater and delivery, Kristy! Thank you for the excellent rating and review!

Jan 2, 2024
Reviewer name: Actual User
1 out of 5 stars
1 out of 5 stars review

Worked Perfect, but Read Me 1st

The Member's Mark Bronze Patio Heater with LED Table Model # PG188HS was fairly simple to assemble as long as you have a small socket set and adjustable pliers ready. Be warned, there is a blue protective plastic that has been melded to all six pieces of the top reflector to protect it from shipping damage. This blue stuff is hard to peel and will take a while so task your 9 yo and up children, if you have them, to work on this while you assemble. The heating this unit does along with the lighted table get a good solid 4.5 stars. The 1 star rating is due to the so-called stainless steel metal located at the top where the heat is generated. The next day, after just one night of use, it was covered in a light-red powdery haze of rust and looked terrible. If you see the words: "stainless steel" and the words: "manufactured in china" all in the same unit, it very likely isn't the "real" stainless steel you're hoping for. If only they had used some form of real stainless steel, this would have been a 5 star review...I would have paid $10 more for it also.

Helpful?1VNZL6JD9HNC19913409568
reply from Member's Mark Team

We appreciate your feedback on the burn chamber and are sorry we have disappointed you with the quality of this item. Please know all Member's Mark products come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime. Contact Member Support at (888) 301-0332 if you need assistance.

Nov 25, 2022
Reviewer name: isajck
5 out of 5 stars
5 out of 5 stars review

Party life saver!

Had a big back yard party planned, major cold front blew in three days prior! Too much invested to cancel so the hunt began for a solution. Saw this patio heater on sale at my local Sam's Club. Purchased two in desperation. Best decision ever! They were easy to put together, looked great and along with a gas fire pit, kept a large back yard & patio warm enough so we could celebrate, have fun and not all freeze to death. The lighted moveable table is a nice added touch. Several people commented on how much they liked them and inquired on where to purchase. My only complaint is the included cover. It only coves the top. I am now going to purchase a full size covering cover for storage purposes.

Helpful?1VNZL6JD9HNC19913409568
reply from ChantUSA

Hello Isajck, what a great review and story you took time to share. We obviously appreciate it and thank you for your purchase but we want to express just how happy we are to hear how successful your outdoor party was and that our heaters played a big factor in helping your guests stay warm! Thanks again!!!

Nov 19, 2023
Reviewer name: JRU
4 out of 5 stars
4 out of 5 stars review

Great value!

Purchased this for our screened porch. It's the perfect size, generates a decent amount of heat and the bronze/brown finish looks nice. There was minor damage to the base once we unpacked it. It doesn't appear to be shipping damage since the box and packing was not damaged so I assume the damage came from the factory. Also one of the spacer bars on the top which separates the top shield from the heating element has a loose connection on it's base and wobbles. However, it all seems to work fine and the damage is not significant enough for me to want to pursue a return and then wait for another package to be shipped. Overall, I am satisfied with the purchase but I do think the quality control component of the seller needs to beef up their operations since several people on this site have noted damage upon arrival.

Helpful?1VNZL6JD9HNC19913409568
reply from Member's Mark Team

We're sorry to hear your heater arrived damaged, JRU, but we appreciate all the great feedback!

Feb 8, 2026
Reviewer name: RENE
1 out of 5 stars
1 out of 5 stars review

I bought this product assembled it and it ran for about 2 minutes. The heater shut off, I reatarted it and again, it ran for about 1-2 minutes. This repeated for about 10 times. I have new propane (swapped tanks just to be sure.) i returned the product to Sam's Club and started over with a new unit. The same problem occured with the new unit. Very upset! This was an attractive product at a good price, but severely disappointed!!

Helpful?1VNZL6JD9HNC19913409568