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Customer reviews for Samsung Bespoke AI 27 cu. ft. Side-by-Side Refrigerator with Sphere Ice for
Samsung Bespoke AI 27 cu. ft. Side-by-Side Refrigerator with Sphere Ice
4.6 out of 5 stars
stars
71 ratings71 reviews
  1. 5 stars80% (57)
  2. 4 stars10% (7)
  3. 3 stars6% (4)
  4. 2 stars0% (0)
  5. 1 star4% (3)

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Showing 1-10 of 71 reviews
Jul 18, 2026
hnherdell
5 out of 5 stars review

So much storage

[This review was collected as part of a promotion.] This was my first French door style refrigerator. I was worried that it might be too narrow on each side compared to the old fashioned style, but I was impressed with how spacious and deep it is! It is quite wide and there are plenty of door shelves for every sauce, condiment, or other smaller food item. There is a thermometer and digital screen on the inside of the refrigerator section too. This lets me know that the freezer and fridge are cold enough and it's easy to change the settings. Now for the ice, it takes a while for the machine to make the sphere ice but that is normal. There is also crushed ice and cubes to choose from. After about a day and a half it really gets going. Another feature at this refrigerator model has is the energy saving mode that you can control on the app. I am not interested in this right now since it's so hot lately, but I could adjust the fridge temperature through the app to save some money and energy. Finally, the temperature controlled is balanced throughout the whole interior. I have had ice spots on things deep in the back of the fridge before so this is quite a deal to not have to worry about that. Overall, I do recommend this model of refrigerator!

Review from The Insiders
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Jul 18, 2026
minanguyen123
5 out of 5 stars review

Highly recommened

[This review was collected as part of a promotion.] This Samsung refrigerator has a large capacity and can store a lot of food and drinks inside. The spacious interior makes it easy to organize and keep everything in order. I really like the external water and ice dispenser because it is very convenient and I don’t need to open the refrigerator door many times. The door shelves have plenty of space and can hold many different products, which is very useful. The design is modern and looks great in my kitchen. The refrigerator keeps food fresh and maintains a consistent temperature. The storage layout is well designed and easy to use. The ice maker is a convenient feature for everyday use. Overall, this refrigerator is practical, spacious, and perfect for a family. I am very satisfied with this purchase and would recommend it to others.

Review from The Insiders
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Jul 7, 2026
WranglerGirl
5 out of 5 stars review

Lots of space

[This review was collected as part of a promotion.] We went from a French door style fridge to a side by side. I was afraid there would be alot less room, but I was wrong. The fridge side has alot more space than I imagined. The fridge is also alot smaller and make the kitchen look bigger.

Review from Samsung US
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Jun 22, 2026
danran1271
5 out of 5 stars review

What an amazing side by side fridge, must buy.

When our 10 year old 24 cu ft Maytag fridge died because of faulty compressor and we lost all our food, we had to go with a Samsung side by side. We loved the look and features of this model especially the sphere ice. Wow is all I can say about the ice. It makes a great amount in such a short time on top of having standard cubed and crushed was a big upgrade. The capacity is amazing 27 cu ft with plenty of room for everything. The style is very industrial and gorgeous. I was nervous it wouldn’t match our other appliances and cabinets but it makes our kitchen pop more now. The external water and ice dispenser work flawlessly and the Smart Things app has added to the benefits of this fridge. I can control how much ice and utilize AI features to help save energy as well as make the fridge perform its optimal best. The cooling of the fridge and freezer has maintained a perfect level where we feel our food is better preserved so no worries about spoilage.

Review from Samsung US
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Jul 14, 2026
rvplima
5 out of 5 stars review

Refrigerator

The review is for the model RF70H25KER that is not listed in the picklist option. This is a specific model that fits perfectly in my kitchen with beauty and modern style. The refrigerator cooling works very well and the internal space and design including dispenser are great. Happy with my purchase.

Review from Samsung US
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Jul 17, 2026
dukefingaz
5 out of 5 stars review

The fridge that completes your Samsung kitchen

[This review was collected as part of a promotion.] I’m really impressed with my Samsung Bespoke refrigerator with Sphere Ice™. It fits perfectly in my kitchen and the modern Bespoke design blends seamlessly with all my other Samsung appliances. The stainless steel finish matches my range and dishwasher, giving the whole space a clean, unified look and for a side by side, its way more space than I thought it would be for the type. The Sphere Ice™ feature is a standout — the slow‑melting ice balls look great in drinks and actually make a difference. Cooling performance is solid, storage is flexible, and the fridge runs quietly. Overall, it’s a stylish upgrade that feels premium and fits my space exactly the way I wanted.

Review from The Insiders
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Jun 24, 2026
Tony
4 out of 5 stars review

Some great things but missing dispenser light

[This review was collected as part of a promotion.] Cooling- freezer at warmest setting 5° and ice cream gets too frozen to scoop out. Dispenser is tall enough for Stanley drinking cup, however they missed having a light to see when glass is full! The big ball ice cubes are great. You get full control of making 3,6,9 balls per day when you use the SmartThings app. It is easy to organize food and makes it easy to find and retrieve items.

Review from Samsung US
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Jun 23, 2026
Vee Hdz
4 out of 5 stars review

Some nice features!

[This review was collected as part of a promotion.] This is a pretty refrigerator and I love that it can be controlled with the app. I have a few cons at this point: 1. I am constantly wiping it down because fingerprints are VERY visible. 2. The bottom of the doors are somewhat low to the ground, so there is the possibility of scraping the top of your foot when opening if you're not careful. 3. The shelves in the freezer are not really adjustable. As an FYI because it wasn't easy to find in the manual: It takes I think 24 hours or so for the first time the ice spheres to be made. Overall, I don't regret the purchase right now.

Review from Samsung US
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Jul 21, 2026
Ummm
3 out of 5 stars review

Smarter AI

[This review was collected as part of a promotion.] The doors don't adhere as well as I'd like. If it were consistency with anything, it would be that. Corrosion develops as the Texas humidity nestled in the perfect bacteria brewing temperature between the inside and out. The only thing crisping isn't the ergonomics.

Review from Samsung US
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Jul 6, 2026
Tony
1 out of 5 stars review

DO NOT BUY THIS REFRIGERATOR!

I made the mistake of purchasing this refrigerator, only to find out that it does NOT come with a lighted water/ice dispenser. It's an inexpensive feature that most consumers would gladly pay for if given the option by Samsung. I've purchased many Samsung products in the past and Samsung may have lost me as a customer.

Review from Samsung US
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