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SAMSUNG 50” Class U8000H Series Crystal UHD 4K Vision AI Companion Smart Tizen TV

[This review was collected as part of a promotion.] Beautiful HD setting i love it smasumg all the way

Lovely

Samsung US

[This review was collected as part of a promotion.] I like that it comes with a warranty and can stay on all day and night.

Great HD

Stay away from this unit and brand. The television failed 100 days into service which meant I was past the 90 day return period to the store and had to rely on the "3-year manufacturer warranty."

The repair service contracted through Samsung cancelled the first service appointment 30 minutes after Samsung Care put in the ticket, which was against their own practices according to the email I was sent when the ticket submitted. So I reached out to their office of the president and was assigned a very unprofessional case manager that apparently leads that team that provided virtually no updates on my failed unit or failed service appointment over 14  days.

This same unprofessional case manager proceeded to lie to me and say that no accomodation could be made because my television was out of warranty. This is with me having already communicated the unit was bought at a club that included a 3-year warranty.

I was finally able to receive a check for the purchase price minus taxes paid today; though this was after a bunch of lies and subterfuge from Samsung Care, the case manager from the office of the president, and Samsung's Exchange and Refund department.

I will not put another Samsung piece of equipment in my home, unless they paid me to do so.

There is a reason why all of the positive reviews have the collected as part of a promotion disclaimer. Save yourself time, money and the headache and go with a different brand.

Samsung quality has gone downhill

[This review was collected as part of a promotion.] I'm having a bit of a problem with connecting My DIRECTV Console for cable To the Internet it's not working Having a lot of trouble with that I don't know why it's connected to the TV the Samsung TV but it's not connected to my DIRECTV

Everything is great, except for the whole connecti

Customer reviews for SAMSUNG 50” Class U8000H Series Crystal UHD 4K Vision AI Companion Smart Tizen TV