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Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer for
Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer
4.6 out of 5 stars
stars
1,701 ratings1,701 reviews
  1. 5 stars78% (1,326)
  2. 4 stars13% (223)
  3. 3 stars4% (71)
  4. 2 stars1% (21)
  5. 1 star4% (60)

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Showing 781-790 of 1,701 reviews
Jun 15, 2026
Reviewer name: Alex
4 out of 5 stars
4 out of 5 stars review

A life saver

[This review was collected as part of a promotion.] I have had this for now over a year. The fact that I do not have to worry about transferring laundry was the best. I am currently a working mom and being able to wash my clothes and get notifications about it is also great too. I no longer have to guess whether if my clothes are done or not. I think I gave it a 4 because the fact that I live in an area that freezes my pipes. If you pipes freeze the washer is not usable not even the dryer feature is usable. So you have to physically tend to the pipe thats frozen.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 10, 2026
Reviewer name: Shorty
3 out of 5 stars
3 out of 5 stars review

Ehhh

[This review was collected as part of a promotion.] Nice feature if you forget to place clothes in dryer. Terrible at removing hair from clothes. For large families , not ideal. Can't handle large loads like the xl he washers. Full load takes 4 hours to wash and dry. The timer is not always correct on the dryer. Could say 15 minutes longer but in 5 minutes it shuts off and says it's done.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung

Hi Shorty, We appreciate you taking the time to share how the unit is performing in your day‑to‑day use. I can see how factors like cycle time, load capacity, lint removal, and drying consistency can make a noticeable difference, especially for a busy household. This Samsung support guide outlines steps to improve performance and maintain efficiency by managing load size properly and performing routine maintenance, such as cleaning the lint filter, checking the vent, and inspecting the drum. https://www.samsung.com/us/support/answer/ANS10004802/ https://www.samsung.com/us/support/answer/ANS10001019/ If you’d like support reviewing your unit’s performance, we can take a closer look and provide guidance. Please reference 1152493053 so we can review the details with you and go over available options. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Thank you for your feedback. Meneleo Samsung Care

Jun 6, 2026
Reviewer name: Kevans22
1 out of 5 stars
1 out of 5 stars review

Swindled

I feel cheated! I read reviews and did research. I have had the machine in my home for less than 30 days and it has already been a nightmare. it has given two error codes about the heat exchanger and then last night it flooded my entire laundry room. I have never experienced such a poor result from a supposed premium machine. I requested a refund and/or exchange to a normal non all in one. Samsung told me no and that there was nothing that they can do. Of course I scheduled the repair but this is very alarming already!! I feel cheated.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung

Hello Kevans22, We hear what you shared about your Samsung washer dryer combo and the updates around service coordination and how things have been going so far. Having something new at home should feel smooth from day one, so it really matters that yours gets the attention it deserves and it’s a good step that a repair is already scheduled, as this allows our team to take a closer, more careful look and help bring everything back on track. Please keep this reference number for your records: 1152603017, as it helps our team quickly pick up where things are left off and provide you with timely updates. You can reach us here: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800 726-7864 (1-800-SAMSUNG) Your time in sharing this with us and staying connected truly matters. Rachel Samsung Care

May 14, 2026
Reviewer name: Mapp
5 out of 5 stars
5 out of 5 stars review

Absolutely Love This AI Washer & Dryer Combo

[This review was collected as part of a promotion.] Great washer and dryer combo. The ventless design is super convenient, and the AI features make washing easy. Clothes come out clean, fresh, and nicely dried. It also looks modern and saves a lot of space. Very happy with this purchase.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Apr 25, 2026
Reviewer name: Proud family man
5 out of 5 stars
5 out of 5 stars review

Bespoke all in one

[This review was collected as part of a promotion.] What to say.... This is an amazing product. A washer and dryer in 1 is truly a blessing it does loads of laundry extremely quick and efficiently. If you are thinking about buying one do it I promise you will not regret it.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 3, 2026
Reviewer name: Jasonfromct
4 out of 5 stars
4 out of 5 stars review

Overall happy, could improve

[This review was collected as part of a promotion.] We are overall happy. Wash and dry times are longer than expected, but perfect for overnight. Lint tends to get stuck behind the trap, we needed to buy a long brush. My biggest complaint is the drain tube on it is too short, so if the filer gets clogged, its a pita to drain

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 6, 2026
Reviewer name: Sam66
5 out of 5 stars
5 out of 5 stars review

Convenient

[This review was collected as part of a promotion.] The feature of all in one wash and dry was the main reason we bought this washer, and we are very satisfied The features are very nice...automatic detergent dispenser. Having the smart things feature is great for the time and when each cycle is complete. We got the pedestal and would highly recommend getting it because the washer sits very low and having it puts it right at the size for me and I am just over 5 feet tall . The drawer on the pedestal is very convenient to have for storage. Capacity is very nice can fit a large load however it takes twice as long to dry. Touch screen is very convenient and fairly easy to use.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 22, 2026
Reviewer name: Beck8474
4 out of 5 stars
4 out of 5 stars review

Love the all in one

[This review was collected as part of a promotion.] Love that my phone can tell me that the drying cycle has started. And when it is completed. I haven't had an issue with the amount of clothes, bedding, dogs bedding that I have loaded into the machine at one time. I also LOVE that this doesn't take up much room in my basement and able to use in a small apartment if we are needing to move.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 6, 2026
Reviewer name: Milca
5 out of 5 stars
5 out of 5 stars review

Good technology

[This review was collected as part of a promotion.] I love that everything is all-in-one—detergent and fabric softener—and it dispenses exactly what is needed; it really takes care of the product. It’s the best, and the Alexa integration is great—Alexa notifies you when it’s finished. Don't hesitate; you should buy it.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 20, 2026
Reviewer name: Farinaboys
5 out of 5 stars
5 out of 5 stars review

All in One Ease

[This review was collected as part of a promotion.] We've been using the All-in-One Ventless Washer Dryer Combo in our household of 5, and honestly it has made life so much easier. With busy schedules and nonstop laundry, not having to remember to move wet clothes from the washer to the dryer has been a huge help. I also love not having to constantly refill liquids or keep up with extra steps. The smart phone connection is one of my favorite features — being able to track cycles and get updates right from my phone makes managing chores so much more convenient. Overall, it's been a great time-saver and has really helped simplify laundry day in our home.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095