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Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer for
Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer
4.6 out of 5 stars
stars735 ratings735 reviews
  1. 5 stars79% (581)
  2. 4 stars10% (75)
  3. 3 stars4% (27)
  4. 2 stars1% (10)
  5. 1 star6% (42)

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Showing 611-620 of 735 reviews
Aug 13, 2024
Soulking
5 out of 5 stars review

Makes life so simple!

[This review was collected as part of a promotion.] This is a life changing machine. I've always been bad at remembering to transfer the wet wash over to the dryer and would always end up rewashing the load of laundry! With this machine that's not the case! Throw in your dirty clothing and hit the start button, come back later and you have clean dry clothing! Every load of laundry I have done with this machine has been perfectly dry! I'd recommend this machine to anyone!

Review from Samsung US
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Sep 10, 2024
Pokuman
5 out of 5 stars review

Wow!! So Far, I'm feeling less nervous

[This review was collected as part of a promotion.] This combo washer/dryer is truly amazing. After having a stackable, which the washer didn't last I was skeptical about getting this but… my goodness I love this thing!!! A few surprises too on the touchscreen. Great space saver and clothes are always super dry. Wow!!

Review from Samsung US
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Nov 2, 2024
SamsungLover
3 out of 5 stars review

Space saver!

Beautiful, elegant and sophisticated. Unfortunately, clothes end up with more wrinkles than before (using same products). Sometimes the clothes don't get fully dried as the AI feature does not detect humidity properly. Overall, a good machine, but it needs some improvements.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung Care

Hi There, Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day! -Ricardo

Jan 17, 2025
Kate
5 out of 5 stars review

Space and time saver- works great!

We are short on space and high on energy/water bills so this seemed like a good solution. I was hesitant to purchase because there are warnings online that 2-in-1 machines don't fully dry clothes well, but after having this for almost 2 months, I can say we're very happy with the drying. There was only one load that didn't fully dry and it's because some sleeves all got tangled up in each other. I loosened that and added a bit more time and they were fine. The main things I love about this machine are: 1. no transfer from washer to dryer 2. you can track progress on your phone and 3. Automatic detergent dispensing so you never have to measure out detergent. I will say normal cycles do take a couple hours to wash/dry and not the quick 98 minutes it advertises but smaller loads might be close to that time. The length of time hasn't been a huge issue for us since you can start it and forget it until it's dry and done. While I can't speak on long term ownership yet, from what I've experienced so far, I definitely recommend this product even if you are not space limited like us! (p.s. installation did come with hoses unlike some things we read online)

Review from Samsung US
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Aug 12, 2024
DTSS
5 out of 5 stars review

Great washer and dryer combo

[This review was collected as part of a promotion.] This is my first review ever. Pros and cons of the Bespoke AI laundry combo: Pros: 1. From wash to dry in one setup. 2. No need for airvent for dryer. Which means it can be placed anywhere in the house with water and drain. 3. Big auto dispenser for liquiddetergent. Need to fill may be once a month only. 4. Care cycles shows up when needed. No need to remember when to run vlean cycles. 5. Much less space compare to separate washer and dryer. 6. Very quiet operation even at high spinning spoed. I like it enough to buytwo, one for my main house and one for my ADU.

Review from Samsung US
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Jul 2, 2024
Rutz Family
5 out of 5 stars review

VALUE Your Time - Two in One is the best!

[This review was collected as part of a promotion.] We purchased this appliance a month ago and it has made life so much easier! Listen if you value your time, this two in one is a time saver not to mention the once load and unload is great because we all dread that aspect of laundry. The technology behind this is supreme. You won't regret purchasing it! With the space saves I was able to add a folding section to my laundry room.

Review from Samsung US
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Sep 30, 2024
Rbrtjack26
5 out of 5 stars review

Great purchase

[This review was collected as part of a promotion.] Purchased last month and worth it. Great to be able to do laundry without having to keep checking to see if washer and dryer are completed. Great that once the wash is completed it rolls to dryer. And having it connected to Samsung Smartthings is great since it will pop up the alert on my phone and tv.

Review from Samsung US
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Oct 28, 2024
techie
5 out of 5 stars review

It simply works and with large capacity

[This review was collected as part of a promotion.] This was bought a few weeks back - key observations - the washing capacity is huge - I can almost use double the load - the dryer dries clothes really well - I like the detergent and softner tanks so that I load it only once a month - the most improtant - load the machine and night and clothes ready in morning - no need to transfer clothes - this is huge with larger family.

Review from Samsung US
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May 28, 2024
CQ99
5 out of 5 stars review

Great New Technology

[This review was collected as part of a promotion.] We bought our Bespoke All in one about a month ago. Our washer broke and we hadn't bought new appliances in many years. Our current dryer vent is in a terrible location onto our screened in porch, so we had been researching heat pump equipped/ventless dryers. I had looked at other All in one models last year but there was not much selection. This year there were more options, and we chose the Samsung because of the integration with SmartThings and our other appliances. Smart things provides us alerts about the wash progress on our other devices and lets us control and send settings from our phone to the all in one. We have been using our supply of laundry pods but look forward to using the large detergent and softener reservoirs soon, once we use up our pods. The lint trap does need to be cleaned between every cycle and takes a little bit of extra effort to clean, because it has several layers and you need to remove it from a frame and remove a panel to reach all of the surfaces. We keep a small vacuum nearby to make cleaning more efficient. So far we really enjoy our all in one and find that our clothes get very dry and that the process is relatively quick. It is very nice to put in a load at night or before work and wake up or come home to fully clean and dry clothes. We are also very happy that our screened in porch is no longer covered in dryer lint! It

Review from Samsung US
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Jan 17, 2025
Ccc4595
5 out of 5 stars review

Everyone needs a Bespoke AI Laundry Combo unit!

[This review was collected as part of a promotion.] We received our replacement this week January 15th, 2025. We were able to continue using The Bespoke AI Laundry Combo while we received our replacement. Filling the cartridge makes doing laundry easy. Cleaning the lint after each wash is a little tedious, nonetheless a with Swifter Duster that has replacement pads makes it easy to clean. Keeping up with maintenance while using this unit will surely make this amazing laundry combo last for years to come. Updates will be posted after a year of use. January 15, 2026.

Review from Samsung US
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