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Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer for
Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer
4.6 out of 5 stars
stars735 ratings735 reviews
  1. 5 stars79% (581)
  2. 4 stars10% (75)
  3. 3 stars4% (27)
  4. 2 stars1% (10)
  5. 1 star6% (42)

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Showing 591-600 of 735 reviews
Sep 12, 2024
Miki
3 out of 5 stars review

Re: Pedestal

"SEA Care Miki, we're glad you're interested in the pedestal for your washer/dryer combo set. Let us get you the details you need. We are glad to inform you that the pedestal for the washer/dryer combo set model WD53DBA900HZA1 is already available. To order online, please click this link for details: https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/bespoke-ai-laundry-combo-pedestal-with-storage-drawer-in-dark-steel-we702nz-us/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147512207, to help our team pull up your information when you message us. Have a great day." The link provided does not allow us to add the pedestal to cart at all so not helpful. Zip is 21043. Please advise.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from SEA Care

We understand how you feel about being unable to process your order online, Miki. We want to speak with you directly to offer support and help you order the pedestal for your washer/dryer combo set. The pedestal has yet to be available in your area, though we can help you check its availability in other areas near you. You can also check the website occasionally to find out when it will be available in your place. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147525578, to help our team pull up your information when you message us. Have a great day. -John

Apr 8, 2024
Karlaftz
5 out of 5 stars review

2 in 1 Washer and Dryer

[This review was collected as part of a promotion.] First of I'd like to start with the delivery process, I was notified that the appliance was ready for delivery and a date had to be selected. My appliance was delivered in the date scheduled and at an early time which was perfect. The delivery men said it was a heavy machine but still took their time and installed it in my basement without any issues. All three delivery guys were profesional. Took them less than ten minutes to do the installation and the appliance was ready to use. The smart things app was easy to download and gives me ease of use while using the machine. I was able to view the washing and drying cycle while being out of the house. The capacity of the appliance is great, I'm able to put large comforters without any problems. It's definitely not a small machine. The inside of the appliance is like other machines, but large. The display says it takes about two hours to wash and dry clothes all together. I put everything in the washer pressed the AI option of wash and dry and left. When I returned home everything was washed and dried. For the auto dispenser you just have to make sure you add detergent and fabric softener and you're good to go. The auto dispenser holds enough detergent for a few loads. Lastly I'd like to say I am highly satisfied with my choice. I've only had the appliance for about a week now but so far all good.

Review from The Insiders
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Apr 18, 2024
Aritotle1
5 out of 5 stars review

Game Changer

[This review was collected as part of a promotion.] If you are looking for a two word summary of this review: Simply Wow! This washing machine is truly magical, from the smart screen that can integrate with ring and other smart devices to the all in one washing/Drying functionality. it has loads of space and great features. First of all the fit and finish is great all around, it is stainless steel but I was really surprised is how Fingerprint Resistant it is. The Washing Machine looks clean even after a week and half of use. The installation was breeze, we just need to make sure that the water line is compatible with Washing Machine, mine was a standard water line and it perfectly well. Other than that it was just plugging into the outlet and we were all set! I love the connectivity of this, the smart thing app was a breeze to set up with a walkthrough of each setup of the process. The App has all of the features as at the standard control panel but it is a lot better because you have more space to read and toggle all our options. It show real time updates like how much laundry is remaining. Once it is done, it does give you a notification alert. Coming to the washing machine itself it is quite good, it has all the great AI features, which it initially tests with a small load of water and adjusts accordingly for the wash cycle. My washing machine is about five years old and over that I see a notable difference in the washing quality. Whenever I use soft fabrics, my old machine would wash it too much giving kind of faded color, the samsung machine is great as it able to recognize it and adjust accordingly. It made my life so much easier as I don't have to change the setting every time, I could just select Normal wash and the washing machine would handle the rest. Although, I didn't test it enough, I feel like the washing machine has been using significantly less water. My only pet-peeve is I wish they the drying time is little less than it is. But given that this is ventless machine, I am still mesmerized at its capabilities and functionalities. If you are looking for all-in one smart washing machine, then this is it, period!

Review from The Insiders
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Apr 16, 2024
xmenrogue
5 out of 5 stars review

A Fusion of Convenience and Innovation

[This review was collected as part of a promotion.] I recently acquired the Samsung Bespoke AI Laundry Combo All-in-One 5.3 cu. ft. Ultra Capacity Washer and Ventless Heat Pump Dryer, and it has truly transformed my laundry experience. The SmartThings App is a game-changer. Its intuitive interface allows for seamless control and monitoring of laundry cycles remotely. Setting preferences and monitoring progress has never been easier, thanks to this user-friendly app. The appliance's 5.3 cu. ft. ultra capacity is impressive. It easily accommodates bulky loads, reducing the need for multiple cycles. This not only saves time but also energy, making laundry days more efficient. Compared to my previous washer and dryer set, the total AI Combo cycle time is noticeably shorter. The integration of AI technology optimizes each cycle, resulting in faster yet thorough wash and dry cycles. The AI-driven features, Optiwash, and Optimal Dry, are remarkable additions. They analyze load types and adjust settings accordingly, ensuring optimal cleaning and drying performance with minimal effort on my part. The interior design is well-thought-out, with ample space and efficient layout. Loading and unloading laundry is a breeze, and the overall build quality exudes durability and longevity. However, we did encounter challenges with the weight of the machine during installation, as it weighs over 300 lbs. Moving it into the designated space required extra effort and precautions. Additionally, the installation process was relatively straightforward, but we encountered an issue with the bottom panel access for detergent and fabric softener loading. This critical aspect was not adequately covered in the instructions or the online manual, posing a minor inconvenience. Despite these setbacks, I must emphasize my overall satisfaction with the Samsung Bespoke AI Laundry Combo. It seamlessly blends cutting-edge technology with practicality, making laundry chores more manageable and even enjoyable. The machine's ability to learn and adapt to my washing habits, coupled with its proactive maintenance reminders, reflects Samsung's commitment to innovation and user-centric design. Furthermore, the space-saving design is a welcome addition to any laundry room, maximizing utility without compromising on performance. I particularly appreciate the automatic dispensing feature, which allows for precise control over detergent and fabric softener amounts, adding another layer of convenience to the laundry process.

Review from The Insiders
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Apr 2, 2024
jferryall19
5 out of 5 stars review

Space Saving Laundry Beast

[This review was collected as part of a promotion.] We replaced a traditional agitator top load washer and a heat pump dryer with this unit. So far, we are pleased! It is wider than the other appliances, but also allowed us to move our deep freeze into the laundry room. It holds a full hamper full of clothes. I love that I just load it up with my preferred laundry detergent and it can auto-detect to use based on the load. At the end of the cycle, a summary of the wash is provided if you choose AI to let you know what took place.

Review from The Insiders
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May 28, 2024
CQ99
5 out of 5 stars review

Great New Technology

[This review was collected as part of a promotion.] We bought our Bespoke All in one about a month ago. Our washer broke and we hadn't bought new appliances in many years. Our current dryer vent is in a terrible location onto our screened in porch, so we had been researching heat pump equipped/ventless dryers. I had looked at other All in one models last year but there was not much selection. This year there were more options, and we chose the Samsung because of the integration with SmartThings and our other appliances. Smart things provides us alerts about the wash progress on our other devices and lets us control and send settings from our phone to the all in one. We have been using our supply of laundry pods but look forward to using the large detergent and softener reservoirs soon, once we use up our pods. The lint trap does need to be cleaned between every cycle and takes a little bit of extra effort to clean, because it has several layers and you need to remove it from a frame and remove a panel to reach all of the surfaces. We keep a small vacuum nearby to make cleaning more efficient. So far we really enjoy our all in one and find that our clothes get very dry and that the process is relatively quick. It is very nice to put in a load at night or before work and wake up or come home to fully clean and dry clothes. We are also very happy that our screened in porch is no longer covered in dryer lint! It

Review from Samsung US
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Jul 3, 2024
Zeos
5 out of 5 stars review

Great Laundry Machine

[This review was collected as part of a promotion.] I love this laundry combo, It is a beautiful machine with great features like auto-dispensing detergent, and great capacity—no more worries about measuring out detergent and checking when it's ready.

Review from Samsung US
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Jun 11, 2025
seven7sm
5 out of 5 stars review

I recommend it to all my friends.

[This review was collected as part of a promotion.] This device offers a user-friendly experience with its intuitive touch screen panel. The simple interface makes navigation effortless and enjoyable. While dry time is slightly longer than anticipated, the overall performance remains impressive. The sleek design complements its functionality, making it a valuable addition. It's a pleasure to use such a well-designed product.

Review from Samsung US
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Aug 21, 2024
SDTXCO
5 out of 5 stars review

Love it!

We bought ours a month ago and the first week was a learning curve, but we love it now! I've found for most things to use the AI Optiwash and dry setting works well. I love not having to transfer the clothes to dry and tend to put a load in at night and in the morning it's good to go! I also love the ventless dryer and how much cleaner my laundry room is without all the lint. Only downside is I wish there was a pedestal for it- it has a large capacity which is great, just hard to get down and reach to the back. The BeSpoke universal stand does not work for this machine.

Review from Samsung US
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Jul 10, 2024
Gingersays
5 out of 5 stars review

Space and Time Saver

[This review was collected as part of a promotion.] We have had our Samsung Bespoken Washer/Dryer combo for about two months now, and we absolutely love it! So easy to do laundry now. Throw it in, push a couple of buttons, and come back when the phone dings. What could be easier? Lint removal is a snap with a two inch soft painters brush, and the automatic washing of the internal lint route seems to be working fine. The load times ate quite reasonable, a normal load takes between two and two and a half hours. We gained much needed space and added a utility sink in that area. We love it and recommend to all our friends.

Review from Samsung US
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