Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer for
Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer
4.6 out of 5 stars
stars
1,301 ratings1,301 reviews
  1. 5 stars79% (1,030)
  2. 4 stars12% (156)
  3. 3 stars4% (50)
  4. 2 stars1% (17)
  5. 1 star4% (48)

Member photos

  • +543 images
Sort by |
Showing 51-60 of 1,301 reviews
Aug 11, 2026
Reviewer name: Alana
5 out of 5 stars
5 out of 5 stars review

AMAZING

[This review was collected as part of a promotion.] The literal best investment ever! This makes laundry so much easier. I couldn’t survive without it!!!!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jul 24, 2026
Reviewer name: Ceegee
5 out of 5 stars
5 out of 5 stars review

Fantastic machine

[This review was collected as part of a promotion.] This combo is absolutely amazing. It washes and dries better than you would ever think. The best investment I've ever made Cute Deciding

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 19, 2026
Reviewer name: BeLow
3 out of 5 stars
3 out of 5 stars review

Great features and function. TerribleWash times

[This review was collected as part of a promotion.] Overall this is a good product with different views from my family. I love the one step wash and dry function since it eliminates the rewash from someone forgetting to swap the clothes to the dryer. It seems pretty efficient and set up easy. Plug it in to the 110v outlet and hook up the water lines no venting needed. Easy to use and connects to the phone easy. It does require a lot of maintenance. The cleaning cycles have to be ran frequently and they take a while. The time it takes to wash and dry a load is also really long, which you’re also not able to wash a second load while one is drying so it makes one day laundry seem to take forever.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung

Hi BeLow, We’re glad to hear you had a positive overall experience with the All‑in‑One Ventless Combo, and we understand how much the maintenance and time spent using it matter to you. It’s often connected to load size, selected cycle settings, or airflow inside the unit. Keeping up with routine care, like running the recommended cleaning cycles and making sure filters or internal components are clear, also helps the unit run more efficiently. You can explore the guide below and select the fourth subtopic: https://www.samsung.com/us/support/troubleshoot/TSG10001001/ We’d like to connect with you to learn more about your unit and discuss available options. Feel free to reach out using any of the contact methods below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152522377 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

Jun 6, 2026
Reviewer name: Milca
5 out of 5 stars
5 out of 5 stars review

Good technology

[This review was collected as part of a promotion.] I love that everything is all-in-one—detergent and fabric softener—and it dispenses exactly what is needed; it really takes care of the product. It’s the best, and the Alexa integration is great—Alexa notifies you when it’s finished. Don't hesitate; you should buy it.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 13, 2026
Reviewer name: Bartman
2 out of 5 stars
2 out of 5 stars review

Great at first, drying degrades slowly over time

[This review was collected as part of a promotion.] The Samsung bespoke ventless washer dryer is great at first and we really enjoyed it and did an absolute ton of laundry It's a huge time saver to just be able to put the wash in and then have it run through the drying cycle and pop the door open so it makes it much more efficient to do a lot of laundry quickly The challenges we've had with the unit overtime is that It starts to clog up a bit with softener and detergent and the drying cycle doesn't work as well in our case it's gotten progressively worse, ironically just outside of warranty So that now we're struggling to get the unit to functionally dry and it's just over a year old From a capacity standpoint it's been great and we've been able to put lots of laundry into it we've had no issues with the connectivity to the network or being able to monitor remotely the interface itself has been fine for us And in general we really like the way the unit looks and works

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung

Hi Bartman, It’s great to know how much you’ve been enjoying the convenience and capacity of your Bespoke all-in-one, and we recognize the changes you’ve noticed in drying performance over time. To help prevent detergent residue buildup, we recommend cleaning the dispensers and their components once or twice a month. You can refer to pages 68–72 of the user manual for guidance. For concerns about items not drying, please see page 83. User manual: https://downloadcenter.samsung.com/content/UM/202603/20260330130755382/OID74251_IB_T-PJT_WD8000D-AD_7LCD_EN_CFR_MES_260205.pdf If you need further assistance, feel free to contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152497343) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care

May 20, 2026
Reviewer name: George
5 out of 5 stars
5 out of 5 stars review

Great All in one!

[This review was collected as part of a promotion.] Great all in one unit, Nice not having to move the wash from the washer to the dryer and not having to add detergent and softener each time. Large Capacity and saves a lot of space in our laundry room.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 14, 2026
Reviewer name: Aaron
5 out of 5 stars
5 out of 5 stars review

Great Automation

[This review was collected as part of a promotion.] Love the machine so far. Very convenient to put a load in and forget until it’s done. Compared with other combo units it drys very well which was a concern when buying. Having a combo has also freed some space by not needing a second machine. The touch interface is nice with many options for pretty much any load type plus an AI auto detect.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 29, 2026
Reviewer name: Liss
5 out of 5 stars
5 out of 5 stars review

Washer

[This review was collected as part of a promotion.] I am extremely satisfied with my Samsung All-in-One Washer and Dryer. It has significantly improved my laundry routine. The convenience of washing and drying clothes in a single machine provides substantial time savings, and I no longer need to transfer loads between separate appliances. The machine operates quietly and efficiently while delivering excellent cleaning and drying performance for a wide range of items, from everyday clothing to bedding. Although I was initially uncertain about an all-in-one unit, it has surpassed my expectations. My clothes consistently come out fresh, clean, and ready to be stored. The smart features are an additional advantage, allowing me to monitor cycles and manage laundry remotely through my phone. The design is sleek and modern, complementing the appearance of my laundry area. For anyone considering an all-in-one washer and dryer, I highly recommend the Samsung model. It has made laundry considerably more convenient and efficient, and I am very pleased with my purchase.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 11, 2026
Reviewer name: Billma
5 out of 5 stars
5 out of 5 stars review

All in One is the One to Have

[This review was collected as part of a promotion.] This is the first All in one Washer dryer that I have ever owned. It has impressed me to no end. I love the fact that I can communicate with it through smart things . It allows me to check up on We're in the cycle it is. The AI interface Does a great job at analyzing the washing conditions . When using the AI The time it takes to wash your clothes is extended But with the knowledge that I am saving energy in helping the environment makes it worth it

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 29, 2026
Reviewer name: AnthonySel
5 out of 5 stars
5 out of 5 stars review

Definitely makes like easier!

[This review was collected as part of a promotion.] This purchase was a great move. I now have a smart AI unit that works great. I toss in my clothes and get a message on my phone when everything is done. I have it integrated with Smartthings and I am aware of the entire process. I love that I can load the detergent and softener in-the tank and not have to worry. I also like the fact it will remind me to clean the lint filter before the next wash. The menu and interface are great and can also be loaded from my phone. It’s also nice to get the whole job done half the space of my old setup.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095