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Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer for
Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer
4.6 out of 5 stars
stars745 ratings745 reviews
  1. 5 stars79% (589)
  2. 4 stars10% (76)
  3. 3 stars4% (28)
  4. 2 stars1% (10)
  5. 1 star6% (42)

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Showing 451-460 of 745 reviews
Aug 15, 2024
Atabay Kadiroglu
1 out of 5 stars review

Rattling noise when spinning

Delivered this week, removed the shipping bolts and leveled it on the ground but its making a rattling noise when spinning. Can someone help please?

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from SEA Care

Hi Atabay Kadiroglu, We recognize your feelings regarding your washer-dryer combo making noises. We would love to help you. We recommend reviewing the resources listed below, which include steps to help you with the rattling sound your unit is making. The Samsung washing machine is noisy. https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147447097) to help our team pull up your information when you message us. Thank you. -Kimberly

Aug 18, 2024
All in one
5 out of 5 stars review

Great o

[This review was collected as part of a promotion.] Great machines and quite so i bought 2 to make like easier since I have extra space

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Sep 9, 2024
Empty nester
5 out of 5 stars review

Recommend to everyone

[This review was collected as part of a promotion.] We've had our combo for a month and love it! The AI wash cycle makes it so easy to use!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 4, 2025
La La La
3 out of 5 stars review

Bixby

[This review was collected as part of a promotion.] The washer does great The dryer section of it does not dry the load of clothes in the amount of time it's supposed to. Even with a very small load, I am disappointed.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jan 17, 2025
Cuppycake
5 out of 5 stars review

Absolute Love

[This review was collected as part of a promotion.] Absolutely love this machine it is amazing.Definitely a complete time saver. All the cycles and customization to your exact preferences.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 20, 2025
gabbyray
5 out of 5 stars review

My experience

I have had this unit for 6 months. It is used for adults, a teenager, and a 2 year old. It is ran daily. Keeping up and learning the proper maintenance is a job in itself.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 11, 2025
Adam
1 out of 5 stars review

Junk

Don't waste your money if your clothes get dirty from working out side takes 5.5 hours to wash and dry for 1 load. After all that time still not clean.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung Care

Hi Adam, You expect your washer and dryer to work as hard as you do—and it’s frustrating when they don’t. We are here to help. I have shared a Samsung link below to help with your experience. The link has hyperlinks that can be visited for additional help. You may skip step 6 and follow the steps listed after the Samsung link. To support step number four of the Samsung link, a large load has the drum 3/4 full, while a small load is not more than 1/4 full. Clothes are not clean after washing in the Samsung washing machine: http://www.samsung.com/us/support/troubleshooting/TSG01108627/ To calibrate your machine: 1. Tap the Power icon to turn on the power. 2. Tap the Settings icon, then tap Washer, and then select Calibration. 3. Tap Start Calibration to start the calibration. You will also need to be cautious of the weight of your laundry, heavier weights may take longer for your machine to complete a cycle. If your load is higher than 26.6 pounds, drying time can take between 270 - 330 minutes or 4.5 to 5.5 hours. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149141215 to help our team pull up your information. Leo

Aug 13, 2024
NIGHTINGALE62069
2 out of 5 stars review

Nice product

[This review was collected as part of a promotion.] I bought this in June and have been pleased with it except for the fact that it turns itself on several times a day and no one seems to know how to fix it.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from SEA Care

Hello there, We understand how you felt about your washer turning on by itself. Let us help you. We would be delighted to communicate with you directly and assist you in any way we can. Please contact us using the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147437888) to help our team pull up your information when you message us. Thank you. -Kimberly

Oct 28, 2024
Stephen
5 out of 5 stars review

Best product I've bought

[This review was collected as part of a promotion.] I've had it for a month now and it's been worth every penny spent on the Washer/ dryer combo. Makes things easier and don't have to worry about.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Aug 17, 2024
PharmThor
4 out of 5 stars review

Great but could be better

[This review was collected as part of a promotion.] We have had for several months now and I only have two issues with. It take forever to wash and dry comforters. So we just dedicate a day to these items. Next they refill process of detergent could use a little work. Otherwise it has been very nice. No longer having clothes smell due to forgetting in wash requiring a rewash.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095