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Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer for
Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer
4.6 out of 5 stars
stars745 ratings745 reviews
  1. 5 stars79% (589)
  2. 4 stars10% (76)
  3. 3 stars4% (28)
  4. 2 stars1% (10)
  5. 1 star6% (42)

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Showing 421-430 of 745 reviews
May 5, 2024
William
5 out of 5 stars review

Amazing!

Oh my god I love this thing! Absolutely love it, it works so good. Please though Samsung don't let me down with reliability on this because I want to love this forever.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jul 2, 2024
JeanL
1 out of 5 stars review

Do not waste your money

[This review was collected as part of a promotion.] The machine does not work accurately- I have already had it replaced once- it has flooded my kitchen 3x - it sometimes takes 4 1/2 for one full load

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung Care

Hi JeanL, We understand your frustration about the performance of your Samsung AI laundry combo. We are here to help you. I have shared the model's user manual link below for the steps if your appliance is leaking on page 80. https://downloadcenter.samsung.com/content/UM/202403/20240325165557746/OID74251_IB_T-PJT_WD8000D_EN_MES_CFR_240322.pdf The Super Speed cycle gets clothes clean and ready to wear in just 98 minutes. It can wash a full load in 28 minutes and dry them in 70 minutes. And AI Opti Wash & Dry™ technology continually monitors and intelligently adjusts its performance to suit your laundry.   It is important to note that the times quoted in the above statement are based on the clothing material and load size or weight. We would love to speak to you directly to gather more information about your concern and determine what steps can be taken to help with your Samsung AI laundry combo. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147294674, which will help our team pull up your information. ^Rainly

Sep 9, 2024
Rtistjohn
5 out of 5 stars review

Life changer

[This review was collected as part of a promotion.] I been using it for 3month now. It really made my life easy. One touch and done. This is the must have item for this busy life. I'm so happy for that.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Aug 12, 2024
Archi
1 out of 5 stars review

Not well dry

[This review was collected as part of a promotion.] I bought this few months ago I didn't like it cause it took 6 hours to do 1 load of laundry And it didn't dry well

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from SEA Care

Hi Archi, We understand how disappointed you are with your laundry combo. Let us help you. Here is a link with steps to help you with your dryer that is not drying your clothes and takes time to finish a cycle. We suggest watching the video fully and clicking the embedded words for more details. The dryer cycle takes too long. https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147433537) to help our team pull up your information when you message us. Thank you. -Kimberly

Mar 3, 2025
Lian Tuang
1 out of 5 stars review

Energy and water usage reporting not working.

The energy and water usage history is always showing 0 even after 3 washes. I have no idea it's a software or sensor issue. Until the issue is fixed I will keep my one star review.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from SEA Care

Lian Tuang, thank you for contacting us regarding the energy and water history feature that is not working. We want to speak with you directly to discuss this matter and see what assistance we can provide to fix it. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148532558) to help our team pull up your information. Have a great day. ^Camille

Mar 28, 2025
A cust
3 out of 5 stars review

Major flaw

One major missing feature!!!! While you can select the washer temperature, you. Annot sekect the dryer temp so if you need to tumble dry....no cant do!!!! Your old fashion washer dryer does a FAR better jib for half the cost.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from SEA Care

Hello there, We understand your frustration if the dryer temperature cannot be adjusted. Your feedback is important to us, and we truly appreciate you taking the time to detail your observation. If you need assistance in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1-800-SAMSUNG). Have a great day. ^Camille

May 8, 2025
MS 57
5 out of 5 stars review

Great Buy maybe a little Boogie

I bought this and it was delivered 4/22/25. I love it. It does force you to keep the lint filter clean. That's a good thing. It does an excellent job. Washes/dries flawlessly.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jan 27, 2025
George
5 out of 5 stars review

Good Combination Washer Dryer

[This review was collected as part of a promotion.] This combo washer dryer works great so far. I haven't had any problems with it yet. Just load the clothes set the cycle and it notifies you when it's done.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Aug 15, 2024
Boss Mom
5 out of 5 stars review

Amazing Washer/Dryer

[This review was collected as part of a promotion.] I bought this about 4 months ago. It's great to put laundry in and just leave it. My laundry comes out cleaner and I'm using less detergent and less energy.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Jun 18, 2024
Cottagelife
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] Love it. High tech, very quiet. Average load time is about 2 hours 10 minutes. That's washed and dried. No excess heat or humidity in laundry room.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095