Hi, We appreciate you taking the time to share your experience with your washer and dryer combo. We understand how inconvenient it can be to encounter repeated error messages and inconsistent drying results, and we’d like to help ensure your unit performs properly. For troubleshooting issues regarding the ones you’ve mentioned, please follow the steps found in the user manual as outlined below: For laundry that has odors after a cycle, please follow the steps on page 82 under “Has odors.” For laundry that is still wet after a cycle, you may follow the steps found on page 82, “Items are not dried.” For error codes, you may check pages 84-85 for the troubleshooting guide. Please follow the steps for the error code shown on your unit’s display. User manual https://downloadcenter.samsung.com/content/UM/202509/20250926113112766/OID74251_IB_T-PJT_WD8000D-AD_7LCD_EN_2509025.pdf Should you need further assistance, you may contact us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151113314) to help our team pull up your information. Thank you. ^Camille

We understand the importance of a working washer-dryer combo set in your home, Yvonne. Let's help you out. Please refer to the resources to rectify your concerns with your washer-dryer combo set. Please click the link and the hyperlinks for tips. Samsung washing machine spins poorly (If the problem persists, click "NO" for more help): https://www.samsung.com/us/support/troubleshoot/TSG10003485/ To help you maintain your unit's lint filter and emergency drain, refer to pages 73-76 of the user manual under "Heat exchanger," and pages 65-66 under "Emergency drain": https://downloadcenter.samsung.com/content/UM/202504/20250428152618573/OID74251_IB_T-PJT_WD8000D_7LCD_EN_250428.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150812337, to help our team locate your information when you message us. Have a great day. -John