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Customer reviews for Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer for
Samsung 5.3 cu. ft. Bespoke All-in-One Ultra Capacity Washer and Heat Pump Dryer
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4.6 out of 5 stars
stars
1,705 ratings1,705 reviews
  1. 5 stars78% (1,327)
  2. 4 stars13% (226)
  3. 3 stars4% (71)
  4. 2 stars1% (21)
  5. 1 star4% (60)

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Showing 1,401-1,410 of 1,705 reviews
Dec 28, 2024
Reviewer name: aojxpert
1 out of 5 stars
1 out of 5 stars review

Poor Support

Stop working after 2 weeks. I had to buy another washer to get clothes washed—no Refund after 5 days.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung Care

Hello, Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we know your disappointment about your experience using the appliance. We suggest contacting us via the options below to speak with a live representative to follow up on the refund. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Aug 13, 2024
Reviewer name: Sib13Flan
5 out of 5 stars
5 out of 5 stars review

My favorite appliance!

[This review was collected as part of a promotion.] We purchased this washer/dryer combo for our new house about a month ago. We really liked the ventless dryer and figured after reading all the reviews we would try it. I love this machine; it cleans our clothes well and uses much less energy than a conventional machine. It is super quiet and is really easy to use. There are so many wash cycle options that you are bound to find one that works for whatever you are washing. I would 100% recommend this machine to anyone who is looking for a laundry room update!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Aug 16, 2024
Reviewer name: McBrumby
5 out of 5 stars
5 out of 5 stars review

Love the integration and how simple it is.

[This review was collected as part of a promotion.] I absolutely love this combo. It has simplified so much when it comes to laundry for me and i was a bit surprised when I received a notification on my Samsung tv that my laundry was finished. Being a single father it has made that part of my life effortless.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Aug 12, 2024
Reviewer name: MrsPerez
5 out of 5 stars
5 out of 5 stars review

ABSOLUTELY AMAZING!!!

[This review was collected as part of a promotion.] So I have had my Bespoke AI laundry Combo for over a month now. And I have to say how much I love this thing. It's quiet and makes living in a new york apartment life so much easier! Was easy for my husband to Intall and fit perfectly inside the closet! All the settings available and if your unsure being able to hit AI setting makes my life with kids that much easier. No more hours at the laundry mat. I just set it and forget it, and having it hooked up to my phone and being able to control it is everything I need and more. Well worth every penny!

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 10, 2026
Reviewer name: Hazel
5 out of 5 stars
5 out of 5 stars review

Great feature

[This review was collected as part of a promotion.] I love it and it have great features to it all in one is lovely

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
Mar 25, 2026
Reviewer name: luv2wash
5 out of 5 stars
5 out of 5 stars review

great product

[This review was collected as part of a promotion.] It will take a little bit to get used to it, but it works fine and has a lot of options.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 10, 2026
Reviewer name: Everythingsogood
5 out of 5 stars
5 out of 5 stars review

Best features

[This review was collected as part of a promotion.] It's so amazing. I love it when it cleans everything so well

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 3, 2026
Reviewer name: Melvin
5 out of 5 stars
5 out of 5 stars review

Good

[This review was collected as part of a promotion.] Good Dude perfect quality everything is perfect I like that

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
May 1, 2026
Reviewer name: Jack
2 out of 5 stars
2 out of 5 stars review

Not a good product

[This review was collected as part of a promotion.] Not a good product it broke more then 3 times within 1 year.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095
reply from Samsung

Hi Jack, Learning about repeated service needs on your Bespoke All-in-One Combo certainly gives us important insight into your experience. We would like to review the service history and check what support options are available based on the unit’s status. Reaching out to us allows our team to look into prior repairs and share next steps, if needed. You can contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152469134) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care

May 11, 2026
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] Great unit! Fits my needs, load it up and let it spin.

Review from Samsung US
Helpful?0SV6WONU75Q819880020095