Hi Edie, We know how important the soap dispensing feature is in your laundry routine, and it’s good to hear your unit is under warranty. One thing to check is that the detergent isn’t filled past the MAX line and that you’re using HE detergent. Residue buildup can also affect how it flows during the cycle. This guide shares easy tips to help keep the dispenser working smoothly: https://www.samsung.com/us/support/troubleshoot/TSG10002916/ If you need further assistance, you can connect with us through any of the options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152613003 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

Hi Bmoney, It’s great to know that your Samsung All-in-One Combo has been working well overall and that you’re satisfied with your decision. Feedback on how it performs in daily use helps us make meaningful improvements moving forward. If you reach out to us in the future, please include reference number 1152493312 so our team can easily locate your information. We truly value your business. Geraldine Samsung Care