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Customer reviews for Samsung 5.3 cu. ft. Bespoke AI Ultra Capacity Front Load Washer for
Samsung 5.3 cu. ft. Bespoke AI Ultra Capacity Front Load Washer
4.9 out of 5 stars
stars
48 ratings48 reviews
  1. 5 stars92% (44)
  2. 4 stars6% (3)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star0% (0)

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Showing 21-30 of 48 reviews
Jul 24, 2025
kmthiel
4 out of 5 stars review

Excellent washing machine

[This review was collected as part of a promotion.] Overall this was an excellent washing machine. It washes extremely clean, and has an option to open the door after the cycle has completed, which is a definite plus. I love the automatic dispensers that will dispense just the right amount of soap. It is quiet as well, which is great! My only improvement would be that if I could customize loads and save those. Otherwise this machine is fantastic! The auto dispensers allow me to use a different detergent than the rest of my family, and have two separate dispenser options. There is also a manual dispenser if need be as well. I do think it's a bit weird that it can connect to youtube and spotify; I'm not sure what the need for that would be. It does an excellent job connecting to the smart things app - I also love that it will notify me when the cycle is complete. We store ours side by side rather than stacked - would definitely recommend!

Review from The Insiders
Helpful?6FEJZUL1EM8919879104386
Jun 23, 2026
NinjaNick
5 out of 5 stars review

Great performance and many fun features

This washer performs excellent. The interface is clean and responsive. Smartthings built in is useful for my other smart home gadgets. I can easily recommend this to anyone looking for a high end washer.

Review from Samsung Canada
Helpful?6FEJZUL1EM8919879104386
Jan 21, 2026
Svstud86
3 out of 5 stars review

Most recent firmware update broke the washer

Washer is great looking and makes the clothes smell fantastic, however the most recent software update broke the ability to press the start button on the washer to start a cycle. Instead I have to initiate a delayed cycle for 1 minute of delay and it will start. Once that happens the start and pause button work normally. They need to release a software update to fix this bug.

Review from Samsung US
Helpful?6FEJZUL1EM8919879104386
reply from Samsung Care

Greetings, We understand your disappointment with your laundry combo having an issue after the software update. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151904891) to help our team pull up your information when you message us. Thank you. -Ricardo

Nov 24, 2025
SolarStorm
5 out of 5 stars review

A Smart Machine! Does all the work for ou

After retiring, we moved into a space that was ½ of our old house. We were looking for something stackable and with smart technology. This did not disappoint. The stacking kit create a link between the washer and dryer so you only have to use the washer touch screen. Everything is connected to the "Smart Things" app, which I thought was "cute" but who would use it? Well we do! No more forgotten loads, messages when cycles are done on our smart watches. We love the feedback on water usage and have learned to optimize our loads. As far as cycles go, we tried a few, but the the AI sensors does a way better job of picking the correct cycle. There are only 2 of us, so we find there is more capacity than we need. for some reason it takes 50% less time per load than our old machines. Highly recommended

Review from Samsung Canada
Helpful?6FEJZUL1EM8919879104386
Dec 12, 2025
canary
5 out of 5 stars review

Washing Machine

Bought this machine a month ago and love it. It has many great functions and easy to use. The self dispenser is great and informs me when it needs refilled.

Review from Samsung Canada
Helpful?6FEJZUL1EM8919879104386
Jul 31, 2025
MsPiggy3
5 out of 5 stars review

Quite Operation, AI Washer makes EASY

[This review was collected as part of a promotion.] Samsung delivered an AI-embedded Washer and Dryer to make our daily life much easier. The integration of those units and Samsung’s “SmartThings APP” gives exact washer operation information at your fingertips wherever you go. Using OptiWash+, I can reduce the guesswork. Yes, it's now science & maybe more complicated. Once the cycle is activated, each unit shows “Sensing the load…” as it smartly determines the best option to do the wash or dry. Sure enough, if you want more complicated options, the display “More Cycles” is available. Now, my appliance is a small computer built in. It will display weather info. The 7” touch screen is big and easy to read and control. You can always touch: Help” if you have questions without leaving the laundry room. I am sure those washing liquids (TIDE) can be ordered directly or automatically in the future within the APP or display. The type of washing detergent is liquid, allowing you to use it in conventional ways. However, to utilize the full AI washing function, liquid detergent is better. The liquid detergent holders (two types) can hold up to 30 cycles or loads. Accessing the door seems a little lower, as you need to be down on the floor if you install those side by side. When you stack them together, the bottom side controller (Washing Machine) will operate both units. With the Samsung AI washer, I can easily handle my laundry. The operation is quieter compared to other brands. I really like the style and ZEN-LIKE design. As a result, the laundry room is no longer dark or hidden.

Review from The Insiders
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Aug 11, 2025
melimelimelmel
5 out of 5 stars review

Huge Surprise

[This review was collected as part of a promotion.] The Samsung Bespoke AI Front Load Washer has been a big change in the way I do laundry. Being able to connect the washer to my Samsung SmartThings app and it notify me when my wash cycle is done has been amazing. Being able to have the app send me notifications helps me be more efficient in getting my laundry done. I really enjoy being able to fill the washer with laundry soap and get a reminder when it needs to be refilled when empty. It’s so much easier than having to add laundry every time along with being able to adjust how much soap needs to be in each load is great. Another plus to this washer is all the different ways you can wash different loads of laundry based on its type. One of my favorite things about this washer is the touchscreen and the sleek look of the washer itself. This washer is going to look great in my renovated laundry room.

Review from The Insiders
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Aug 26, 2025
Brown221
5 out of 5 stars review

Samsung Bespoke washer & dryer set

[This review was collected as part of a promotion.] I'm happy with the new Samsung F90 Series Bespoke washer & dryer and the dark gray color. It's the fanciest washer & dryer we've ever had but the display is well designed and easy to use. The washing machine has features that weren't on our previous model (by another brand) such as the detergent auto dispenser for running multiple loads and the automatic opening of the door at the end of the cycle so wet laundry doesn't get musty if left inside too long before putting in the dryer. It would be great if a pedestal set was available (we have the set side by side) so we wouldn't have to bend down to get the loads of laundry in and out of the machines.

Review from The Insiders
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Aug 25, 2025
ShawnB1
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] I've been really impressed with my Samsung washer. The SmartThings connection is one of those features I didn't think I'd use much, but now I love getting that notification when a load is done. Theres no more forgetting wet clothes in there for hours! The automatic detergent dispenser has been a lifesaver, especially with my kids doing their own laundry now. They dont exactly measure soap, so having it dispensed automatically means no more soap overload situations. Plus, when they just need to wash a couple shirts or gym clothes, there's actually a small load setting that doesn't waste a ton of water. It's those little things that make daily life easier!

Review from The Insiders
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Sep 2, 2025
dscammell1
5 out of 5 stars review

The Washer That Saved My Sanity

[This review was collected as part of a promotion.] As a dad with two teenage girls, our laundry room is a non-stop operation, so a washer that can actually keep up is non-negotiable. I believe the Samsung Bespoke Washer WF90F53ADSA5 has saved my sanity. It looks super slick—even the kids think it’s cool—but for me, it's all about how it performs. This beast handles everything we throw at it, from the ridiculous amount of sweaty tennis outfits to the endless pile of school clothes and some “Sunday best" dresses. The drum is huge, which means I’m doing far fewer loads, and the cleaning power is legit. Stains that would normally require a pre-soak are just ... gone. Plus, it’s so quiet I can run a load late at night without worrying about waking anyone up. The smart features are a lifesaver. Being able to check the cycle status from my phone while I'm streaming is a huge win. Actually, being able to set up the cycles using my SmartThings app is so simple and easy to do! This has definitely given me bonus “Tech Dad” points! Honestly, the Samsung Bespoke Washer is built to handle the chaos of a busy family. It looks great, it works hard, and it's made my life a whole lot easier.

Review from The Insiders
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