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Customer reviews for Samsung 5.3 cu. ft. Bespoke AI Ultra Capacity Front Load Washer for
Samsung 5.3 cu. ft. Bespoke AI Ultra Capacity Front Load Washer
4.9 out of 5 stars
stars47 ratings47 reviews
  1. 5 stars91% (43)
  2. 4 stars6% (3)
  3. 3 stars2% (1)
  4. 2 stars0% (0)
  5. 1 star0% (0)

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Showing 1-10 of 47 reviews
Oct 7, 2025
Laprease
5 out of 5 stars review

This machine is a lifesaver!

[This review was collected as part of a promotion.] I was honestly excited to try out the Samsung Bespoke washer because I’m a tech geek at heart and Samsung usually stays ahead of the game. After a few loads, I could already tell the difference! My clothes come out looking cleaner and not as worn down as they did with my old machine. One feature I didn’t even know I’d love so much is how the door pops open if the clothes sit too long. That has saved me from the funky washer smell more than once.

Review from The Insiders
Helpful?6FEJZUL1EM8919879104386
Sep 27, 2025
karaellen89
5 out of 5 stars review

Amazing

[This review was collected as part of a promotion.] This washer is great! The design is so pretty, and extremely smart. My clothing always come out clean and fresh, thanks to the settings, It saves me time l need by handling any type of load I currently need washed. Since this washer makes laundry so simple, I don’t dread it now and it was easy for my kids to do it . Now when I’m folding laundry, I can also listen to music since there’s a lot cool features on the smart screen.

Review from The Insiders
Helpful?6FEJZUL1EM8919879104386
Sep 30, 2025
naveenyamana
5 out of 5 stars review

Laundry made easy

[This review was collected as part of a promotion.] i have been using this washer for a while and it has been a perfect addition to our new home. it is sleek and modern with AI which help in choosing what is the right kind of wash based on the load. It runs very quietly compared to my old machine, which was a huge plus. It is sleek but yet has big loads comfortable for a family. It handles bulky items like bedding with no issues at all and the wash cycles are perfectly set from having quick washes to eco-friendly wash options. I also appreciate the energy and water efficiency, which makes a noticeable difference on my monthly bills which is huge added benefit. Overall, this washer is a powerful, and user-friendly taking the hassle out of doing laundry and delivers excellent results every time. Highly recommend it for big families like ours.

Review from The Insiders
Helpful?6FEJZUL1EM8919879104386
Oct 3, 2025
Popcs
5 out of 5 stars review

Mom's Relief

[This review was collected as part of a promotion.] As someone who manages a busy household and an equally packed calendar, I need appliances that genuinely lighten the load. Before we brought the Samsung WF90F53ADSA5 washer home, laundry felt like a constant burden, a cycle I could never truly stay ahead of. Now, it just feels manageable and, honestly, easy. The core functionality is superb. It is extremely user-friendly—I don't need a complex manual just to start a cycle—and the cleaning power is outstanding. More importantly, the speed is wonderful. The promise of fast loads from start to finish is absolutely delivered upon, allowing me to power through everything that needs washing without the entire afternoon being eaten up. While I personally stick to the regular buttons and rarely use the phone app myself, that technology turned out to be the most useful part of the system for the rest of my family. My husband and kids are the ones glued to their screens, and they absolutely love receiving that simple notification when a load is finished. This means I no longer have to be the household reminder system, shouting down the hall, "Go get your clothes before they wrinkle!" It takes the mental task off my plate of constantly checking the clock or running downstairs to prompt everyone else to do their part. This feature cleverly delegates the responsibility, and honestly, that relief is priceless. This machine is efficient, smart, and a highly recommended upgrade for any busy home that needs a little less nagging and a little more help.

Review from The Insiders
Helpful?6FEJZUL1EM8919879104386
Oct 6, 2025
spirit2110
5 out of 5 stars review

Gorgeous washer

[This review was collected as part of a promotion.] I’ve been using this washer for a while now, and overall I’m very satisfied with its performance. The washer handles large loads efficiently, which saves me time on laundry days. Clothes come out clean, fresh, and noticeably less wrinkled than with our condo's old washers. The added bonus of not having to fight our neighbors for use of one of the 3 washers is great! It has so many features that it has a "jeans" setting. I love it!

Review from The Insiders
Helpful?6FEJZUL1EM8919879104386
Oct 11, 2025
Drbreknows326
5 out of 5 stars review

Samsung make the best products

[This review was collected as part of a promotion.] All I have to say is that I didn't know how to use the Washer at first but after the first load washing has never been so fun just letting the AI do all the work the auto dispenser not having to measure the detergent best thing ever and then getting notifications to my phone when the cycle was done made it easier for time management

Review from The Insiders
Helpful?6FEJZUL1EM8919879104386
Oct 9, 2025
Sadie3458
5 out of 5 stars review

Love my Samsung AI washer

[This review was collected as part of a promotion.] I have washed different types of clothes using my new Samsung washer. I love the many washing cycles available to me. I actually have a hard time choosing which one I want to use. I can pick them from my phone and send my choice to my washer without going to my washer. It also has auto dispense detergent and fabric softener. The thing I really love is once the cycle ends it auto opens the door. The capacity is huge and the light in the washer is bright enough so you can see what’s in the washer without

Review from The Insiders
Helpful?6FEJZUL1EM8919879104386
Sep 26, 2025
Anonymous
5 out of 5 stars review

Samsung has made it easy to do Laundry

[This review was collected as part of a promotion.] This washer and dryer are probably one of the best two things that I've bought as a set they complement each other the options that the washing machine has I've never seen a washing machine with so many options to clean but Samsung is made it easy they've given you an AI feature which basically knows exactly what needs to be done with the clothes that are in for that load and what they've done to make it even easier is they've let that AI feature transfer over to the dryer so whatever the washing machine does the dryer does the corresponding task but what a dryer is supposed to do dish washing machine has a pet option where if your pet bed gets dirty toys dirty anything that your pet gets dirty Harry it allows you to put that in press the option and it cleans your pet's toys and or bed by making all the adjustments for you you'll never have to worry if you're putting it on the right setting because Samsung when you're setting everything up it'll go through a series of questions and as you ask those questions when you start washing your clothes it'll give you those options for washing your clothes I'm glad they came out with this because now I enjoy going to the washing machine putting in my clothes. The amount of clothes that you can wash in one load it's it's amazing you can almost wash everything in one load depending on how much clothing you have with the automatic detergent dispenser it makes things easier so you're never putting too much detergent on your clothes and then getting that feeling that you have detergent still on your clothes the spin cycle literally dries your clothes if you had a clothesline you could put them up on the clothesline and everything would be perfect and lastly if you have any of Samsungs products TV tablet phone as you're hooking this washing machine up to the Internet it'll see all of the other Samsung products and it'll send out a notification letting you know when your clothes are done you will not make a mistake if you buy this washing machine and dryer

Review from The Insiders
Helpful?6FEJZUL1EM8919879104386
Oct 3, 2025
PhiDi
5 out of 5 stars review

Works Better Than Expected

[This review was collected as part of a promotion.] This Washer is amazing! Not only does it leave my clothes feeling clean but is smells so fresh. It has convenient slots for the detergent and softener so I don’t have to bother with dispensing it. The best feature for me is that it can alert me through the app when the clothes are done so I can just go back downstairs to pop it in the dryer. It has the cool option to automatically open the door so mildew doesn’t build up. It’s a nice size too that can fit a lot of clothes. Definitely would recommend.

Review from The Insiders
Helpful?6FEJZUL1EM8919879104386
Jan 21, 2026
Svstud86
3 out of 5 stars review

Most recent firmware update broke the washer

Washer is great looking and makes the clothes smell fantastic, however the most recent software update broke the ability to press the start button on the washer to start a cycle. Instead I have to initiate a delayed cycle for 1 minute of delay and it will start. Once that happens the start and pause button work normally. They need to release a software update to fix this bug.

Review from Samsung US
Helpful?6FEJZUL1EM8919879104386
reply from Samsung Care

Greetings, We understand your disappointment with your laundry combo having an issue after the software update. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151904891) to help our team pull up your information when you message us. Thank you. -Ricardo