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Customer reviews for WGen9500TF 12,500 / 9,500 Watt Tri-Fuel Remote Electric Start Portable Generator With CO Sensor for
WGen9500TF 12,500 / 9,500 Watt Tri-Fuel Remote Electric Start Portable Generator With CO Sensor
4.9 out of 5 stars
stars3,609 ratings3,609 reviews
  1. 5 stars89% (3,195)
  2. 4 stars10% (345)
  3. 3 stars1% (37)
  4. 2 stars0% (15)
  5. 1 star0% (17)
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Showing 261-270 of 3,609 reviews
Feb 24, 2025
TCallen
5 out of 5 stars review

Worth the money

I purchase after the hurricane so that our family wont have to experience this situation again. I have high hope that your WGEN9500TFc will supply my whole house. It look great out the box. Well put together. All the direction and important info in the box.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Feb 8, 2024
Wstnghs9500
5 out of 5 stars review

Exactly what I was looking for

This generator has everything I was looking for. Tri Fuel means that I can hook up to my houses natural gas. 50 amp outlet means that in a power outage I can still have well water, heat, refrigeration and other essentials. Easy to assemble and operate. Started up on the first try with propane 20lb tank.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Aug 20, 2023
Michele2023
5 out of 5 stars review

Easy to start up, runs great!

I bought this generator in late July 2023. It was easy to assemble wheels and easy to move. It has a remote start which is great. It started right up and ran great. It is a little loud, but has 3 types of fuel in can take and is powerful enough to run our 2 person home. I feel more at ease going it to hurricane season this year.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Dec 31, 2024
wonger86
3 out of 5 stars review

Looks good, hope it works when we need it

I bought this for the purpose of keeping my family powered up in the case of a power outage. I like the fact it is tri-fuel to keep options open. I did have one other Westinghouse generator that failed to work, but I'm giving them another chance here. Cannot rate thoroughly as I haven't had the chance to try it out yet.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
reply from eComm

Hi, Thank you for choosing Westinghouse again and for sharing your thoughts! We're glad you are looking forward to the flexibility of the tri-fuel feature. We’re confident this generator will meet your expectations when the time comes. If you have any questions or need assistance, feel free to reach out to us at support@wpowereq.com or 1-855-944-3571. We're here to help! Thanks, Sydney, Westinghouse

Jul 3, 2024
Tcat7
1 out of 5 stars review

Love it, except it won't stay running

Brand new. Remote start won't work. Runs good, for a few minutes and then shuts down. I bought this for emergency power outage? These things should have to pass some kind of function testing at the factory and components with a high failure rate be made more reliable. Yes/No?

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. We do have these units tested before we have them shipped over. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you. Thank you, Zach - Westinghouse

Jan 28, 2024
Westgen 9500
4 out of 5 stars review

Easy set up and startup

Setup for generator was very easy with directions. Start up was smooth and flawless. Ran Gen for about 1 hour for break-in cycle on propane. Everything went great. Would had giving it a 5 star rating , but have not powered anything up. The control panel is easy to see and use.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Sep 29, 2024
KG94
5 out of 5 stars review

Great Feature Packed Generator

Purchased this Generator in July of 2024. Great generator, can’t beat the price and features that come with the generator. If you live in the city with natural gas, the tri-fuel is a must. You almost never lose natural gas during hurricanes or other natural disasters so you have an unlimited supply of fuel.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Jun 18, 2024
BrandonB3108
3 out of 5 stars review

Won’t start

Generator won’t start out of the box. Charged battery, filled oil and fill new ethanol free gasoline. The remote is nice hopefully I get the starting issue fixed before I actually need it. Well built machine I’m sure something got loosened up during shipping.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
reply from eComm

Hi Brandon, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you. Thank you, Zach - Westinghouse

Aug 9, 2024
ARod67
5 out of 5 stars review

A heck of a deal!

Just got my WGen9500TFc and got pleasantly surprised with how easy it was to set up. Build quality jumps at you when looking at it as well as the accessories and parts included. The wheels have double wheel bearings. It also comes with a remote start and both, the propane line and 25' line for NG.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658
Mar 20, 2024
Acadian
4 out of 5 stars review

Great Features and then some.

Bought this about a month ago with the intentions of using it primarily for backup power supply. I would have left 5stars but have not had the chance to use it. This item has all the features and capabilities that I was looking for in a generator at this price.

Review from westinghouse.com
Helpful?771FFDMCMYW919862400658