Hi SB52, We appreciate your feedback on the M70HD TV. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care. Please know that although your TV does not have a built-in voice assistant, it does work With Alexa, meaning you’ll need to connect a standalone Alexa device such as an Echo speaker, to control compatible smart home devices and some experiences on your TV. You can also use the Samsung SmartThings app on your mobile device to set up a daily routine, such as turning off the TV at a certain time each night. To set up a routine, please follow the below instructions: Step 1. On your phone, navigate to and open the SmartThings app. Tap the Home icon and select the location with the device you want to use in the Routine. Step 2. Tap Add (the plus sign), and then tap Routine. Step 3. Tap + under "If" to set your desired conditions for the routine, such as the time it will trigger. After tapping +, follow the on-screen instructions for your chosen condition. Step 4. Tap + under "Then" to add an action to the routine. If needed, you can assign an offline device to an routine. If the device says (Offline) next to it, you can still select it and then choose your desired action. Step 5. Read the on-screen instructions to finish the setup, and then tap Save. Step 6. Assign a name to the routine, and then tap OK. When the conditions are met, the device will automatically perform that action! We hope these tips are helpful. If you need any further assistance, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:. You can also chat with one of our agents by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Hi Frank, Thank you for sharing your experience. While it's great to hear you’re enjoying the Mini LED Processor 4K on your Samsung M70HD TV, please know we are here to support you with any issues you are encountering. If your remote isn’t responding, here are a few quick steps to help determine if it’s working correctly: 1. Check the batteries: Remove the back cover of your remote and replace the batteries with a fresh set, ensuring they are inserted in the correct direction. 2. Test for infrared signal: Point the front of the remote at your smartphone camera. While holding down any button, you should see a flashing light through the camera screen. (For iPhone users, the front-facing camera works best.) If you see the light, your remote is working and may need to be re-paired with your TV. 3. Point the remote correctly: Try pointing the remote directly at the TV from about 5-6 feet away. This can help ensure a clearer signal between the remote and the TV. 4. Reset the remote: Press and hold the Return and Enter (center of navigation pad) buttons for more than 10 seconds. 5. Re-pair the remote: After resetting, stand within 1 foot of your TV and press Return and Play/Pause simultaneously for at least 5 seconds, or until a pairing message appears on your TV. 6. Check for firmware updates, as these can include both TV and remote optimizations: Settings > Support > Software Update > Update Now If you still need assistance, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit the ‘Support’ link on our website to start a LiveChat session. ~Samsung Advisor