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Customer reviews for Samsung Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator for
Samsung Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator
4.8 out of 5 stars
stars
425 ratings425 reviews
  1. 5 stars80% (339)
  2. 4 stars17% (73)
  3. 3 stars2% (8)
  4. 2 stars1% (3)
  5. 1 star0% (2)

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Showing 1-10 of 425 reviews
Oct 26, 2026
Reviewer name: KimTiger
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] So far so good. We are happy with this new refrigerator, especially the freezer now produced the shape of the ice balls are perfect for whisky glasses.

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Oct 5, 2026
Reviewer name: RellRoad
5 out of 5 stars
5 out of 5 stars review

Samsung 3 Door French Door Refrigerator

[This review was collected as part of a promotion.] I really do love my Samsung three door refrigerator that I recently received. My favorite part about it is the tall water dispenser, the spacing inside the refrigerator, and the half sphere ice and sphere ice it creates throughout time. I love the black finish on it. I would definitely get another Samsung product if this were to go bad

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Aug 21, 2026
Reviewer name: Luv2fish
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I recently purchased this appliance and I can honestly tell you that it is a very nice refrigerator. I especially like the spacious shelves in the upper portion of the appliance. The drawers are deep and spacious as well. I didn't realize that this refrigerator has two ice makers, but the bottom ice maker makes cute little sphere shaped balls which are fun. The trays in the right side door are deep and hold several bottles. The left door has limited trays depth due to ice maker. The freezer is very spacious too. Overall I gave this refrigerator a 5 star rating because it is spacious and meets the needs of my family.

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Oct 2, 2026
Reviewer name: Melea
5 out of 5 stars
5 out of 5 stars review

Great refrigerator

[This review was collected as part of a promotion.] We love our new Bespoke refrigerator. It has a lot of room and it truly is fingerprint resistant. It is cooling great and the icemaker is keeping up with our needs. I love that you can adjust the shelf in the front to accommodate taller items.

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Oct 15, 2026
Reviewer name: shakur
5 out of 5 stars
5 out of 5 stars review

Overall amazing

[This review was collected as part of a promotion.] Amazing fridge, great And extremely spacious freezer . Stainless steel finish looks Sleek . Design fits well with all other appliances in my home . Connect to smart things app which allows me to set icemaking timers And just cooling features as well. Definitely recommend would buy again if needed .

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Oct 12, 2026
Reviewer name: Iabid
5 out of 5 stars
5 out of 5 stars review

Beautiful looking

[This review was collected as part of a promotion.] This is a beautiful counter-depth refrigerator. It looks perfect in our kitchen. The capacity is amazing, almost as good as our previous regular depth refrigerator. Highly recommended. Plus, we got a great price during sale.

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Aug 12, 2026
Reviewer name: Elizabeth
4 out of 5 stars
4 out of 5 stars review

Food stays fresh longer!

[This review was collected as part of a promotion.] We are happy with our refrigerator so far. It is very spacious and keeps the vegetables crisp fresh. But sometimes it doesn't close all the way so you have to constantly double check if it closed properly.

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Oct 25, 2026
Reviewer name: Mark
4 out of 5 stars
4 out of 5 stars review

Happy with it so far!

[This review was collected as part of a promotion.] Very nice refrigerator so far. Replacing a 20 year old Sears 3 door of the same size. Better ice making capacity and variety with this new one- top and bottom ice makers is nice. Disappointed in the restricted door opening- seems limited too much. The instruction manual has almost no helpful information. Hope it lasts for the money spent. Cooking has been very good and the fingerprint resistant stainless steel is helpful. The collapsible shelf for putting tall containers in is a very good feature. Overall a solid 4.5 out of 5 stars

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Oct 19, 2026
Reviewer name: Samsungpro
4 out of 5 stars
4 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] I've had this fridge for 3 days so not sure how it will hold up long term. However, so far it's been great. The fridge is cold and the food feels fresh coming out. The ice maker has worked as it should. The sphere ice started off slow but has gotten better and the shape has gotten better after a day or 2. The lighting is great inside the fridge. The freezer could be a bit bigger but not terrible.

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Jul 30, 2026
Reviewer name: CKHart
1 out of 5 stars
1 out of 5 stars review

Cleaning=Breaking Crisper Drawers

In order to clean the overlapping portions of the crisper drawers where all the little bits get into, the client is required to gently and slowly with flat head screw drivers/tiny wedges to pry apart the cheap plastic pieces. The plastic is so poor that little chips will occur at best or at worse full cracks and breaks. This was clearly not thought out nor considered for consecutive designs as it occurs in numerous models. Just get a classic, freezer-on-top refrigerator without water/ice is what the professionals recommend. Do not bother with samsung kitchen appliances. Every home owner I know has regretted them instantly. I avoid giving low reviews as I'm sure they're well aware of this flaw as it makes them money. Not in our case. Once this refrigerator goes, so will another samsung appliance out of our home happily. Get it together, you're too obvious with the faulty gear in hopes that people buy more of the accessories, shame. P.S. There's constant problems with the ice maker and skip their water filter. It truly does nothing besides masking the tastes (look into a fridge filter that *Clearly Filters PFAS, fluoride, chlorine, etc.)

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
reply from Samsung

We appreciate the time you took to share your experience with the functionality and design of your fridge, CKHart, and would like to offer some helpful information. To improve ice maker performance, we've provided a step-by-step guide on testing and resetting the ice maker, along with important recommendations: https://www.samsung.com/us/support/troubleshooting/TSG01207806/ Thank you for being a part of the Samsung community. Jeffrey Samsung Care