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Customer reviews for Samsung Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator for
Samsung Bespoke AI 24 cu. ft. Counter Depth 3-Door French Door Refrigerator
4.8 out of 5 stars
stars
396 ratings396 reviews
  1. 5 stars80% (317)
  2. 4 stars17% (67)
  3. 3 stars2% (7)
  4. 2 stars1% (3)
  5. 1 star1% (2)

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Showing 1-10 of 396 reviews
Sep 20, 2026
Reviewer name: Happy Camper
5 out of 5 stars
5 out of 5 stars review

Extra Room!

[This review was collected as part of a promotion.] I am enjoying the extra space in this 3 door model. Our last frig was a 4 door model and was a lot more cramped for space. Also, the disappearing hinges have made it fit more perfectly in our limited space. Even though I’ve only had it half a day - I am happy with it so far.

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Oct 2, 2026
Reviewer name: Melea
5 out of 5 stars
5 out of 5 stars review

Great refrigerator

[This review was collected as part of a promotion.] We love our new Bespoke refrigerator. It has a lot of room and it truly is fingerprint resistant. It is cooling great and the icemaker is keeping up with our needs. I love that you can adjust the shelf in the front to accommodate taller items.

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Sep 26, 2026
Reviewer name: TexasNightingale
5 out of 5 stars
5 out of 5 stars review

Love this Samsung Bespoke AI Refrigerator

[This review was collected as part of a promotion.] I love my new Samsung refrigerator which replaced an old LG! This model had the best reviews. I had to wait over 2 weeks to get the black stainless color but it was worth it. I like how it cools very well insides, the adjustable shelf for tall items and how the door shelves are clear black. I like the height of the external icemaker and the three types of ice I can get. The craft ice is cool! I like the placement of the water filter also. I like how the doors open and seal without the need to have an overlap in the middle of the two doors so it’s easy to open and close. I have other Samsung AI appliances so it’s great to access the fridge through my phone app. I don’t like how it was hard to pull all the plastic covering from the outside although I appreciate the protection.

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Oct 6, 2026
Reviewer name: KARLA
5 out of 5 stars
5 out of 5 stars review

Features

[This review was collected as part of a promotion.] I absolutely love this refrigerator the shelving is perfect plenty of space cooling all the way around is absolutely excellent ice maker plenty of room to put a glass the freezer the bottom makes it very handy and easy for me to get in and out of couldn't ask for a better refrigerator

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Aug 21, 2026
Reviewer name: Luv2fish
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I recently purchased this appliance and I can honestly tell you that it is a very nice refrigerator. I especially like the spacious shelves in the upper portion of the appliance. The drawers are deep and spacious as well. I didn’t realize that this refrigerator has two ice makers, but the bottom ice maker makes cute little sphere shaped balls which are fun. The trays in the right side door are deep and hold several bottles. The left door has limited trays depth due to ice maker. The freezer is very spacious too. Overall I gave this refrigerator a 5 star rating because it is spacious and meets the needs of my family.

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Sep 6, 2026
Reviewer name: ScottZ
5 out of 5 stars
5 out of 5 stars review

The perfect fridge for a tight space

[This review was collected as part of a promotion.] This refrigerator was the perfect solution for our tight space against the wall. Zero-clearance hinges and large capacity was a must! Ice making capabilities are solid and the sphere-ice option was a nice touch.

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Sep 17, 2026
Reviewer name: Monica
4 out of 5 stars
4 out of 5 stars review

Like freezer on bottom.

[This review was collected as part of a promotion.] The ice flys all over the floor. You need more space for taller objects such as milk jugs, salad dressings, creamer and other condiments. We’ve only had it a few days so can’t comment on other items at this time.

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Sep 29, 2026
Reviewer name: Jenknee
4 out of 5 stars
4 out of 5 stars review

Love our fridge!

[This review was collected as part of a promotion.] We love our new refrigerator! There seems to be so much room compared to our old one. It is much easier to see things and to get stuff out of the freezer. The spherical ice cubes are amazing but do take forever to make.

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Sep 14, 2026
Reviewer name: KT26
4 out of 5 stars
4 out of 5 stars review

New Fridge, who this...

[This review was collected as part of a promotion.] The Black Stainless Steel looks great brand new, but finger prints and scratches are easily noticeable (delivery person used a box cutter to remove plastic at top edge of freezer door and caused small scratches, wish there was a marker to repair color). Plastic covering doors can be difficult to remove around edges and where gaskets are. Had to add refrigerator to Smart Things app to adjust temp and ice settings, but easy to do in app (Manual buttons inside door have been unresponsive so far when pressed). Wheels make fridge super easy to slide in or out. Flat/square cover over door hinges is better than older models. Wish the top shelf was adjustable too. Outside of color finish, smart capable, quad ice maker, zero clearance door hinges, Fridge spacing and physical components very similar to our last Samsung fridge.

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
Sep 22, 2026
Reviewer name: ScottC
3 out of 5 stars
3 out of 5 stars review

Finish is nice but performance is lacking

Overall the refrigerator performs well. It cools and the freezer freezes. My biggest complaint is the ice making. You can choose spheres or half spheres in the freezer compartment. The spheres worked for awhile but now on half spheres are produced even when spheres are selected. And the half spheres are not uniform. Some are complete and some are not quite all there. Shelving is also tricky to get places in the refrigerator. Some positions are not secure and fall out. For the price of the Samsungs, I expect better performance. We have only had this refrigerator for 2 months.

Review from Samsung US
Helpful?57X1P8SGZHCH19826973569
reply from Samsung Care

Hi ScottC, We're glad to hear that the cooling and freezing performance has been meeting your needs, and we appreciate your feedback about your refrigerator's ice maker and shelves. We're here to help. For tips and troubleshooting to improve ice sphere production, please see pages 44 and 85 of the user manual: https://downloadcenter.samsung.com/content/UM/202606/20260610100953387/OID139014-00_FDR_RF80H_EN_260608.pdf If the shelves are difficult to adjust or do not stay in place securely, you may also find this guide helpful: https://www.samsung.com/us/support/answer/ANS10006824/ We hope these resources help you get the most out of your refrigerator. Bryan Samsung Care