Thank you for sharing your experience with us. We're very sorry to hear that your Purina Friskies Pate Wet Cat Food Variety Pack with Glaz'd and Infuz'd included 10 cans that were not pâté varieties. We understand how frustrating it can be when the product you receive isn't what you expected. For concerns related to order substitutions or fulfillment, we recommend contacting Sam's Club's customer support team at https://help.samsclub.com/?xid=ftr:help-center, as they are best equipped to assist with issues involving online orders and product selection. We truly appreciate your support, and if you have any additional questions or concerns, please don't hesitate to reach out to us directly at https://www.purina.com/contact-us. – The Friskies Team

We’re sorry to hear how frustrating this has been, especially when you’re specifically buying pâté for your cats. That’s completely understandable. Friskies variety packs are meant to offer different textures and flavors, but it’s clear the Glaz’d & Infuz’d option isn’t meeting your expectations, especially if your cats are only eating the gravy and leaving the rest. Your feedback about wanting pâté-only options in these packs is very important and will be shared with the team. When time permits, please reach out to us directly at https://www.purina.com/contact-us. - The Friskies Team

We’re sorry to hear how frustrating this has been, especially after years of buying the same variety pack. It’s disappointing when a new flavor is added and your cats won’t eat it, leaving you with cans that go to waste. Thanks for the “feed” back. Your cats have excellent taste. It sounds like the Glaz’d & Infuz’d recipe just isn’t getting those whiskers twitching. Our team would like to learn more about their preferences and help you find the perfect food for them. When you have a moment, please contact us by following this link:https://www.purina.com/contact-us. - The Friskies Team

We're sorry to hear that the Glaz'd and Infuz'd varieties haven't been well received by the cats and that the lower calorie content has affected the value you depend on from this variety pack. We understand how those differences can add up when you're feeding multiple community cats out of your own pocket. We want to learn more information and offer our help, as we're happy to assist. Please get in contact with us by following this link: https://www.purina.com/contact-us. -The Friskies Team

We’re sorry to hear that the cats aren’t enjoying the Friskies Paté Turkey & Giblets Dinner Wet Cat Food. We understand that they are not easy to please. As cat lovers and cat parents ourselves, the quality and safety of our products are at the top of our priorities. We want to help you further and learn more about your cats and their preferences. Please reach out to us directly at www.purina.com/contact-us. - The Friskies Team

We're very sorry to hear about your experience with Purina Friskies Pate Wet Cat Food Variety Pack with Glaz’d and Infuz’d and Friskies Pate, and truly hope your cats are feeling much better now. Situations like this are taken very seriously because your pets’ health and safety matter so much. It would be appreciated to learn more and offer support. Please call us at 1-800-778-8864 whenever you have a chance. Our team is available Monday through Saturday, from 8 a.m. to 6 p.m. (CT), and would be glad to assist. Looking forward to speaking with you. - The Friskies Team

We're sorry to hear that the Glaz'd & Infuz'd recipe wasn't a hit with your cats and we understand how frustrating it is when a longtime favorite changes and part of the variety pack goes uneaten. Cats can have strong preferences for certain textures, and it sounds like your cats prefer the classic Friskies Paté recipes. Our team would like to learn more about their preferences and help you find the right recipe for them. When you have a moment, please contact us by following this link:https://www.purina.com/contact-us. - The Friskies Team

Thank you for sharing your feedback. We're very sorry to hear that your cats didn't enjoy some of the recipes in our Purina Friskies Wet Cat Food Gravy Pleasers Variety Pack with Fully Load’d, Meaty Bits, and Prime Filets. We want to gather more information about their preferences and help you find food they might love. Please get in touch with us by following this link: https://www.purina.com/contact-us. -The Friskies Team