Lost the cap to the picnic table when we took it out for the umbrella. Could not find it anywhere. Emailed Lifetime to see if we could get a new one to replace. A prompt email back saying they could replace it was wonderful! We had a new cap within 5 business days. Thanks so much!

I’ve had this picnic table for a few years and only use it occasionally for family get together’s. It is most of the time hanging up inside the garage. When I was getting it out and set up, lifting it up The corner pulled away from its attached point on the frame. I called the service help number to see how much it would cost to get a new top. Having the model number ready they offered to give me the replacement. I didn’t expect that but was very appreciative for that offer

Contacted customer service to order a replacement top for my LifeTime picnic table. Service experience was very simple, the requested item was delivered as promised and the experience went perfectly. Thank you so much for delivering that "so rare these days" excellent customer experience!

I just want to say thank you so much to Ashley ! From my first phone call to your follow up text, your customer service skills are impeccable!!!! Thank you for taking the time to listen about our picnic table and for quickly resolving our issue! We definitely are a lifetime customer!!! You are a true asset to this company!!! Thanks again!

Very happy with the product thus far. The only thing I am concerned about pipe that goes along the top swings. I think it could be built of a heavier gauge steel to handle just a little more weight. That would be very good and would be a very easy modification to make.

Easy to put together, but when I scanned the images on the instructuions and phamplet it did not take me directly to the youtube video.

Looking forward to seeing it put together but looks good so far

This table set comes easy to assemble and backed by a fantastic warranty.

I've had this for 3 years now and love it. This spring I noticed 2 of the snap buttons were damaged/broken. I called the customer support number and they were solo helpful. They are sending me new snap buttons.

Had a problem with picnic table, contacted lifetime, filed warranty form and a week later they took care of problem, excellent service, I will continue to purchase lifetime for the rest of my lifetime, thank you