Lost the cap to the picnic table when we took it out for the umbrella. Could not find it anywhere. Emailed Lifetime to see if we could get a new one to replace. A prompt email back saying they could replace it was wonderful! We had a new cap within 5 business days. Thanks so much!

I bought my picnic table(s) a number of years ago. We have two and one side table that we used near the BBQ pit when serving. They are tough made products. Comfortable and easy to fold up and put away when not in use. We lived in Florida a number of years and in preparation for hurricanes it was nice to quickly fold them up and garage them. They've certainly been the answer to our backyard hosting of events.

I order this in large quantities for my business. I often have problems with the stores not having very much on hand or them not releasing the order to my pick up driver. So thankful they offer them online for delivery. This is much more convenient. We love these tables and will keep ordering them regularly.

This was my first call to the company and they were friendly, helpful, and provided the parts I need easily. Jonathan made sure everything was taken care And left me with an unexpectedly good customer experience which is not always common these days. Thanks so much to the lifetime crew and their staff.

Hi there, Today, before throwing out my damaged Lifetime picnic table, I decided to call Lifetime and inquire about some parts to repair it. I’m so happy that I made that call today because I was blessed to be connected to a beautiful soul by the name of Shannon. She was soft spoken, and I could hear her smiling as we spoke regarding my issues. Shannon asked me some specific questions regarding the product and waited patiently as I took pictures and emailed them to her. She wanted to ensure that she was the person who handled my matter from the beginning to the end, and I was grateful for that. She was very patient as I took the pictures and she waited to ensure that she received each email with the photos. She knew how important it was to me that she was the person that I finalized this matter with. Shannon should be placed on the Employee of the Month list because she proved that she has what it takes to be an excellent customer service representative. She resolved the matter, graciously… I’m sure you make your parents proud! Thanks so much Shannon for making my day today, I am forever grateful!!

I have been buying Lifetime Products for a very long time and I have never once been disappointed in the quality, durability, and price. As name implies, these products literally will last a lifetime. I shopped around extensively and I did my product due diligence before settling on Lifetime. Definitely the best value!

I’ve had this picnic table for a few years and only use it occasionally for family get together’s. It is most of the time hanging up inside the garage. When I was getting it out and set up, lifting it up The corner pulled away from its attached point on the frame. I called the service help number to see how much it would cost to get a new top. Having the model number ready they offered to give me the replacement. I didn’t expect that but was very appreciative for that offer

I bought the picnic table and asembled it outside without difficulty. There were a few pieces missing such as the two brackets and the umbrella ring but I called customer service and they replaced them without a problem. The picnic table is durable looks great in the yard and we have been using it a lot.

Our Sportsmen's club purchased 30 of these folding picnic tables several years ago. They have been a great investment and have only experienced a few issues with the bushing/push button releases. That' where the Lifetime customer service even outperforms the tables. CSR Sarah was such a pleasant experience from most of my experiences with 1-800 customer service(??). Very helpful, courteous and the parts were shipped and received in a week. Good product and a great company, in my experience.Tom

The shipping box had been damaged with large holes in it, plastic parts missing . Reported it and parts arrived in about a week. Appears to be a nice table and was easy to put together.