Hi Sacuna. Thank you for reaching out, we're sorry to hear your Serta Foundation arrived damaged! We back our foundations with a 10-year limited warranty, and encourage you to reach out to Sam's Club at 888-802-2948 so they can guide you through your options. Thank you again for sharing your feedback, let us know if we can assist moving forward!

Hi there thank you for taking the time to review your foundation. We are happy to hear you were able to return the foundation easily back to Sam's Club. We are sorry to hear that it did not fit your bed frame. The foundation should fit nicely within standards sized bed frames, but some antique or custom frames do not have the normal standard sizes depending on the frame. We thank you again for your honest feedback!