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Customer reviews for Serta Pro Platform Foundation for
Serta Pro Platform Foundation
4.5 out of 5 stars
stars
155 ratings73 reviews
  1. 5 stars76% (118)
  2. 4 stars11% (17)
  3. 3 stars3% (5)
  4. 2 stars7% (11)
  5. 1 star3% (4)
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Showing 1-10 of 73 reviews
Feb 27, 2022
Reviewer name: Tracie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Queen bed frame support

Worked perfect for space

Helpful?1XJCKFP11OJQ19611518157
Jan 4, 2023
Reviewer name: Moises
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sturdy and Easily Assembled

The thin box includes every thing you need when you open up the two panels. Legs screw on for adjustable height. Pay attention to the leg boxes. Two have the feet and two have the legs. The feet have a plastic bottom. Easily to assemble. One person can do it... two is better.

Helpful?1XJCKFP11OJQ19611518157
Jan 25, 2024
Reviewer name: TBah
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

❤️ Sam’s Club or bust! For all your ESSENTIALS!

5 ⭐️⭐️⭐️⭐️⭐️ Star Review! My Twins have different needs and thanks to Sam’s ClubI have different options. My daughter has been updated with an exceptional base for her Queen size bed. Gone are metal frames and the need for boxsprings. This base was perfect, no assembly required and sturdy. She nailed her degree, landed a great job and we are excited to extend comforts and conveniences like the updated bed selections available at Sam’s club. I’m not just a satisfied Customer, I’m an enthusiastic buyer! ❤️Sam’s is my one stop shop for convenience, quality and cost consciousness!

Helpful?1XJCKFP11OJQ19611518157
Jul 30, 2026
Reviewer name: gregb
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Serta bed frame

This frame I am using with our Tempur-Pedic Tempur-Choice queen mattress and works perfectly. Easy to setup and very sturdy.

Helpful?1XJCKFP11OJQ19611518157
Aug 31, 2026
Reviewer name: Lucyatlux
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great but tad difficult to connect both pieces

This item works as described, excellent with yhe full size mattress. The four star not five is because getting it together is a tad difficult. The bar connectors to connect the to pieces are hard to fit without tearing the fabric. Two out of the three center connectors were off and it took us a bit to line it up, make sure fabric didn't rip, then shake it, swivel then it will go. But it works once done. Should have taken pic to show-didn't think about it-will not take it out to show then go thru again.

Helpful?1XJCKFP11OJQ19611518157
Aug 27, 2024
Reviewer name: Life comes at you Fast
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Sqeaky Foundation

I wish this would've worked out. Set up was easy, unfold and screw on legs. No tools needed. Literally that easy. The height was perfect with a mattress. There was a generous amount of space underneath for storage if desired. But sadly, this platform is a squeaker. EVERY turn or movement caused very noisy squeaking. I really wanted this to work out, but sadly we had to return this product.

Helpful?1XJCKFP11OJQ19611518157
Dec 28, 2023
Reviewer name: Kevin
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Platform for Queen Size Mattress

We purchased a queen sized mattress from Sam’s and purchased this platform for it. I like the fact you can adjust the height but the leg extensions seem a bit unstable. Haven’t had any issues and it’s only used for guests so I don’t expect any issues.

Helpful?1XJCKFP11OJQ19611518157
Sep 1, 2024
Reviewer name: Mime
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Wire Mesh platform

I was rather disappointed w the platform surface. I was expecting a solid covered surface but it was a wire mesh covered which didn’t meet my needs. There were no pictures from the underside of the platform.

Helpful?1XJCKFP11OJQ19611518157
reply from Serta Team

Hi there, thank you so much for taking the time to review your foundation, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the expecations you were looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!

May 4, 2024
Reviewer name: sacuna
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Product arrived damaged

Product is good. The shipping is the problem. Product arrived damaged

Helpful?1XJCKFP11OJQ19611518157
reply from Serta Team

Hi Sacuna. Thank you for reaching out, we're sorry to hear your Serta Foundation arrived damaged! We back our foundations with a 10-year limited warranty, and encourage you to reach out to Sam's Club at 888-802-2948 so they can guide you through your options. Thank you again for sharing your feedback, let us know if we can assist moving forward!

Sep 24, 2022
Reviewer name: Loren
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Pictures misled me

Bought the frame thinking the platform was made of wood, but it’s just about a half inch of styrofoam, really didn’t work for me as I’m a pretty heavy set person

Helpful?1XJCKFP11OJQ19611518157
reply from Serta Team

Hi Loren. We're sorry to learn of your dissatisfaction. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945.