There's nothing more important to us than your safety and satisfaction, so we're truly sorry to hear that you're not a fan of our 5-bladed razor and its size. This isn't what we expect as it's not the number of blades that cause nicks and cuts, but rather a blade being put onto the skin with high pressure at the wrong angle. Having more spring-mounted blades closer together distributes the pressure more evenly across the contours of your face, leading to a more comfortable shave. We have numerous quality and safety checks, but for the best results, we always recommend using warm water, a shave prep, and shaving using light and gentle strokes if you're not already doing these things already. Please discontinue using it. We'd like to make a report to our Safety Team and help. Please call us at 800-445-5388.

When using our GilletteLabs Exfoliating Razor, we expect you to notice a quicker smoother shave due to the exfoliating powers it has to offer. While we're sure you know this, this razor works better when the hair is trimmed down, soaked in warm water, and when a pre-shave is applied. Shaving against the grain also helps. Your feedback and satisfaction are important to us, and we'd like to hear from you about this. Please call us at 800-445-5388.

Enjoying the comfort of a hot towel shave is of the utmost importance to us, Dave. We understand enjoyment first comes with the handle, so we do many tests to ensure it's just right for our users. We're sorry to hear you're not a fan of it, and we'd love to hear your thoughts about it. When you're free, please call us at 800-445-5388.

We test our Gillette razors many times to ensure you receive a top quality product, so we're sorry to hear about this and will report it to our Quality Assurance Team. If you'd like any help, kindly give us a call at (800) 445-5388.

Thanks for your review and also bringing this to our attention, Cubancutie. Our razors go through many quality checkpoints, so breakage isn't something we'd expect when our razors are used properly. Please call us at (800) 445-5388 and we'll be glad to help!

Richie, firstly, thank you so much for your 25 years of loyalty and support. We're very sorry to hear that you're not the biggest fan of this razor. We'd like to learn more about why that is and see if we can help improve your future uses. Please call us at 800-445-5388.