Hi Anita,<br /><br />We appreciate you taking a moment to review the Samsung HW-C47M Soundbar. We value your feedback and will share it with our teams. <br /><br />Occasionally, customers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The Rear Speaker Kit eliminates that hassle. Connect the rear speakers to its wireless module and place these three in the back of your room. One wire is required to connect each rear speaker to the wireless module. Then plug in the power cable to the module. The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers.<br /><br />If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.<br /><br />~ Samsung Solutions

Hello Chandler,<br /><br />Thank you for sharing your review of the HW-C47M Soundbar. We value your feedback and will share it with our teams. <br /><br />If there is anything we can do to improve your enjoyment, such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.<br /><br />~ Samsung Solutions

Hi Alexy,<br /><br />Thank you for your review of the Samsung HW-C47M Soundbar and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.<br /><br />Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer&#39;s warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. <br /><br />Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:<br />• Live Chat<br />• Manuals, Software, &amp; Warranty Info<br />• Creating a service ticket<br /><br />~ Samsung Solutions

Hello Michael,<br /><br />Please know you are leaving a review and a 1-star rating for the HW-C47M, but we are sorry to hear of your Walmart experience, nonetheless. You may want to consider providing feedback directly to the Walmart store where you made your purchase.<br /><br />Should you have questions on the HW-C47M itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website<br /><br />~ Samsung Solutions