Hi Jacqueline,<br /><br />We appreciate you taking a moment to review the Samsung HW-C47M Soundbar.<br /><br />When powered on for the first time, the subwoofer should automatically connect to the soundbar wirelessly. If the auto-connection process fails, you can try manually connecting the sub to the soundbar.<br /><br />Before performing the manual connection procedure, check whether the power cables for the Soundbar and subwoofer are connected properly and make sure that the Soundbar is turned off.<br /><br />Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. Press and hold the Up button on the remote control for at least 5 seconds. The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. The Soundbar will automatically power on when ID SET is complete. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.<br /><br />Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer&#39;s warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. <br /><br />If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.<br /><br />~ Samsung Solutions

Hello DxRoth,<br /><br />Thank you for purchasing the new HW-C47M Soundbar. <br /><br />Make sure that your Subwoofer has automatically paired with the Soundbar by looking at the back of the subwoofer unit. You will see a LED indicator light, it will be a solid blue color if it is connected correctly. <br /><br />You can also adjust the overall bass levels using the provided Soundbar remote. Push forward on the WOOFER toggle switch to increase the overall bass levels of your Soundbar. Also, if you push the TONE CONTROL button you will be able to adjust the treble or bass levels. <br /><br />On your TV, make sure that the Digital Audio Format is set to Bitstream, Auto, or Pass-Through. If it is set to PCM, then you will only receive stereo audio to your Soundbar and the rear speakers will not function correctly.<br /><br />If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.<br /><br />~ Samsung Solutions