Hello Judy, Thank you for sharing your review of the HW-C47M Soundbar. I am sorry to see that the Soundbar system has not met your expectations. If you are experiencing static or other noise from your rear speakers, then you might have placed the speaker wire too far in to the rear speakers. The clamps that hold the speaker wire in place need to be placed on the exposed wire and not any part that has the rubber coating. This will cause the rear speakers to emit a static noise. You can adjust the volume of the rear speakers by using the remote included with the connected soundbar. Press the CH LEVEL button on the soundbar remote, then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range. Additionally, make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If you are using a format such as PCM, you may experience decreased volume to the rear speakers. Make sure that your Digital Audio Format on the TV is set to Bitstream, Auto, or Pass-Through as these are the best formats when you have rear speakers connected to your Soundbar. Lastly make sure that the Soundbar's sound mode is set to Surround using the Sound Mode button. If it is set to Standard, then the rear speakers will not properly play the surround channels. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions