It is great while it works. I used for a total of 15 min on first use. Now, I have no suction at all.

I use for whole house shampooing and spot cleaning. Great carpet cleaning and super easy to clean after use. Edge cleaning could be improved. Have to go around edge of room with hand tool to get edges clean before doing rest of room.

Biggest piece of junk for a cleaner we have ever owned. Does OK on carpets nothing to get excited about. The upholstery attachment is a total joke won't spray water and if it does there is no suction to get the water sucked up.

Very disappointed, the hose for attachments does not work properly. the nipple for the cleaning fluid on the hose is not long enough to fit into the vacuum once clipped on. I get suction but no fluid to clean my stairs for example

The belt broke and it is sold out everywhere! NO comparable belts are available through any retailer I checked. Very expensive item to break so easily!!

[This review was collected as part of a promotion.] As with our previous carpet cleaner from a different popular brand both fall short when it comes to tank volume, much too small, and the ability to fill the tank with ease. Even using a funnel and measuring cup is awkward as the tank does not sit flat so it either takes two or find a method to hold the tank upright while filling. Second improvement I would like to see is the ability to remove the rollers for a more thorough cleaning. Our other machine allows for this and while yes, it means more parts, it does allow to clean them much easier. Also the underside and wheels can capture pet hair. And those with dogs/cats that shed, will understand! Suction seems pretty decent but of course this also depends on how much solution is applied and speed at which the suction pull is done. Overall it did a great job off cleaning our carpet, including the occasional pet induced stains! While we have a portable for accidents, spills, etc. for those that don't show until later, were all cleaned without issue. Of course our previous machine did too but I think this machine, along with Bissell's cleaning solution, did better job with less attention to the stains. Lastly, prior to cleaning the carpet I vacuum like there is no tomorrow. Anything to get as much hair, dander, what-have-you, up before hitting it with the cleaner. Lastly, I always go back over the area cleaned with plain water. Yes, it does take twice as long but I have been told too many times if not, dirt can trapped in the leftover cleaning solution. Perhaps no longer relevant with today's solutions but until I know for certain, I am fine spending the time. I only wish the deal w/ the free steam mop was available when I purchased this as half the home is not carpet!

[This review was collected as part of a promotion.] This is a great upright carpet cleaner! As a parent to young children and pets we have struggled to keep our carpets looking pristine. In combination with the special pet formula, it quickly got my carpet noticeably cleaner without leaving it super wet. It is a larger machine but isn't too heavy to maneuver and doesn’t take up much more space then a regular vacuum. I am impressed with the suction, this got so much up without a problem. It was able to get enough of the water up and out of the carpet that it didn’t leave a lingering damp smell. Cleaning the machine up when finished using it does not take very long. All the components are easy to access making cleaning easy. If you have the space to store it, this is a must have for people with indoor pets and small children. I would highly recommend.

[This review was collected as part of a promotion.] When they work, these products are amazing. The problem I'm encountering this past year is that they never seem to work. So far I've had 2 Bissell vacuums break on me a total of three times. The belts just melt after a few uses. Now this expensive steamer/cleaner has done this too after the SECOND use. I've always been a big Bissell fan and had a vacuum and handheld cleaner for years with my first apartment that I never had these issues with. So what's going on now in this past year that I've had to go through so many vacuums and a carpet cleaner?

[This review was collected as part of a promotion.] This machine is an absolute lifesaver for people who have children and animals! I have been cleaning every surface in the house since I got this product. We have a heavily carpeted home with children and animals, and it is important to me to make sure that I provide them with a clean home. This machine has made my cleaning experience a lot easier. Right when I took it out of the box, the setup was very easy, and I was able to quickly start the machine up. I also took full advantage of the built-in pretreater feature to help with those stuck-on stains. This was very helpful for the high-traffic areas in my house. The 2-in-1 self-cleaning tool helped tremendously with my stairs and my couches. It was simple to set up and to navigate and left my couches and stairs looking and smelling clean. One of my favorite parts of this machine is the look and design of it. I love how easy it is to take apart and clean, and I enjoy that I can leave it out because of its sleek and trendy look.

[This review was collected as part of a promotion.] After receiving this bissell hydro steam I really put it to the test. I have 2 large dogs that shed a bunch, and I also have 2 toddlers and live on an acreage where dirt is quite common! The areas where I have area rugs and carpet are high traffic and I vacuum them atleast once daily with a well know name brand vacuum. When I used the hydrosteam for the first time I was SHOCKED at the amount of hidden dirt and dog hair that this machine removed. This machine truly gets a DEEP clean and made me feel like I had really gotten rid of some pesky hair and dirt that I would not have otherwise gotten with just my routine vacuuming. Additionally, I have a couch that unfortunately shows any dirt and stain and the versatility of this cleaner to be able to use it as a spot cleaner as well was a game changer!!! Being able to use one machine for both jobs not only saves my sanity, but saves space in my cleaning closet as well from having to store 2 different machines to get the jobs done! I truly give this machine a 5/5 rating and I look forward to using it for many more deep cleaning jobs in my home!