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Customer reviews for Tempur-Pedic TEMPUR-Cloud Pillow for
Tempur-Pedic TEMPUR-Cloud Pillow
4.4 out of 5 stars
stars
6,432 ratings6,427 reviews
  1. 5 stars71% (4,540)
  2. 4 stars13% (808)
  3. 3 stars6% (360)
  4. 2 stars4% (275)
  5. 1 star7% (449)
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Showing 51-60 of 6,427 reviews
Jan 2, 2026
Soft pillow seeker
1 out of 5 stars
1 out of 5 stars review

No returns

Got a headache the first night of use because it doesn’t have enough support for my neck. Still in search of a soft pillow with support. I got the BOGO deal and reached out to try and return the extra pillow that I haven’t even opened, but they don’t do returns on pillows.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Apr 8, 2026
Kristen
2 out of 5 stars
2 out of 5 stars review

Comfortable at first but too squishy and flat

They seem good when you first lay down. I had some older models that were queen size and wanted the king size of the same. Unfortunately these are too squishy and become flat under your head quickly after lying down. I was disappointed they weren’t like my old queen sized ones.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Mar 26, 2026
Hurt Neck Mike
1 out of 5 stars
1 out of 5 stars review

Lacks real support and crumbles

I was excited for these pillows due to the success I had with a Tempur-Pedic mattress topper, but these were a complete let down. I'm 6'1 and 210lbs and these pillows just crumble under my head without any support. I've tried it for a few weeks now and developed worsening neck pains so I had to switch back to my old pillow. I can see now why they do not offer a trial as these would be going back.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Mar 12, 2026
TERESA
3 out of 5 stars
3 out of 5 stars review

I ordered the queen size pillow and it was much smaller than my other queen size pillows. I liked the comfort of the pillow but it was just too small. when I rolled over from the center of the pillow, my head fell off the pillow! I am using my queen size pillow cases and it literally falls out of the pillow case. It's like everything else I guess - the size of the product is shrinking but the price either remains the same or goes up a little. Going to return them.

Helpful?18GXILLSVXY419571167442
Jan 4, 2026
Fred
3 out of 5 stars
3 out of 5 stars review

Not my favorite

I do not understand the "cooling" technology, I could not tell a difference. The pillow is heavy not my favorite. I love Tempur-pedic products but I will not buy this one again. They offer several other pillows that cost less that are much more comfortable. Be aware, pillows cannot be returned even if you do not break the shrink wrap.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Dec 29, 2025
Dan
4 out of 5 stars
4 out of 5 stars review

Great pillow could be better.

I actually love this pillow, but only wish it was 2 inches thicker. This would make it an amazing pillow! I've bought quite a few pillows and this one is definitely the best, but makes my head sleep just a bit to low. I know there is an adjustable version, but I didn't care for the foam bits as it didn't feel as comfortable to me. I will definitely purchase again if there is thicker options later...

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Feb 8, 2026
Restful sleep
5 out of 5 stars
5 out of 5 stars review

Supportive and comfortable

I was looking for another memory foam pillow to replace an old one I have been using for several years that is no longer made. The cloud pillow is the closest I could find to that. It is soft, but not too soft and provide support for my neck. I have been looking for a while for good pillows since my neck has been very sore. However, since sleeping on the cloud pillow, my neck is much better and I am sleeping!

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Mar 10, 2026
TempLove
2 out of 5 stars
2 out of 5 stars review

Not right for me

I bought one of these with my bed years ago and it did well for about a year before I went back to standard pillows. I decided to try this one again thinking maybe something had changed for the better but unfortunately I could inly last a week with the new one. Caused sever neck pain for me. However, I had gotten it along with an ADJUSTABLE pillow - I would skip this and go to that instead.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Jan 17, 2026
Bob
5 out of 5 stars
5 out of 5 stars review

Longtime Tempur- Pedic customer

I have been a Tempurpedic customer for 25+ years using both mattresses and pillows. I always go with a tried and true product because I know the quality that Tempurpedic has always had. Why go with any other pillows when I know that these are the best. Thanks Tempurpedic for again meeting the standard you set long ago.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442
Jan 4, 2026
Jimmy Dog
4 out of 5 stars
4 out of 5 stars review

Sleeps great my best pillow so far

I'm a back and side sleeper over 60; this pillow works better than I expected. It sleeps a little warm, the cooling cover upgrade would likely fix that issue. I might be sleeping longer. Just a comfortable pillow that conforms to your head. Good Luck finding your best sleep.

Review from Tempur World, LLC
Helpful?18GXILLSVXY419571167442