It took a while to soften. It provides support, but it is not as fluffy as I expected. It shrinks after use, but it bounces back. I hope it lasts long enough to justify the price I paid.

This is the 2nd or 3rd time I have ordered these pillows. I am slowly replacing all the pillows in my house with this product. They are very high quality and the most comfortable for my cranky neck that I have found. I side sleep and back sleep, and they work for both.

I originally purchased these pillows for my husband as I thought it would help with his Parkinson’s. He hated them and they were just too heavy to maneuver so I took them for myself. I am 75 and always flip my pillows to keep cool. Needless to say.. I get my exercise in with these pillows. I weighed them. Each pillow weighs 4.5 pounds. I am sure they are perfect for someone sturdier than me and I am moving them to the spare bedroom.

For starters, Tempurpedic support is an absolute waste of time. I ordered (2) of these pillow in the king size and they offer zero support. The pillows take a long time to recover to their original shape and compress to almost 2" with very little force. If you need to get up in the middle of the night you'll need to rotate the pillow or slide it over in order to get a new resting spot for your head as the one previously will still be returning to its original shape. Possibly a manufacturing defect and zero accountability from the support team.

In my opinion this pillow is not supportive at all. Too soft and too low. I hardly use this pillow. I was expecting to get a heavier firmer pillow. Not too firm, but firmer than this one. The description read this pillow is good for side and back sleepers. I don't think so at all. There is no support. I personally will not recommend.

I bought this same pillow ~7 years ago and finally had to replace it because it started losing some of its structure and becoming thinner and less fluffy. The new pillow I got almost feels exactly like the old one so I believe there's less material which is really disappointing. It's comfortable but way too thin.

I've been using Tempur-Pedic pillows for about five years and I can't switch to anything else. I recently purchased two more, including the TEMPUR-Cloud pillow, and they are incredibly comfortable. They give great support and keep their shape. At this point, our whole household uses Tempur-Pedic pillows. Highly recommend! @TempurPedic #TempurPedic #TempurLoveSweepstakes

After the second night, I saw a huge difference in how my neck felt! I could not believe how quickly it adjusted for me. I was having terrible neck pain and headaches with my old pillow, but this Tempur-pedic cloud has been a game changer. Very happy.

I have a Tempur-pedic mattress i purchased awhile ago and i love it. I also have the travel pillow and comfort pillow which I also love. This pillow is terrible. I purchased it as a BOGO and upon receiving it I opened one pillow and used it for 3 nights and it was a total disappointment. It was so flat I couldn't sleep comfortably and it ended up hurting my neck. I am truly disappointed your company offers this product.

I had previously purchased this pillow years ago, it went with me everywhere. I have a mattress as well. However this pillow is now much softer and doesn't provide any support at the neck. I wake up stiff and sore every night. Very upset about this, I'll have to purchase from another brand