My husband and I were in desperate need of new pillows. Ours were over ten years old and we were both experiencing shoulder pain. We decided to splurge on Tempur-Pedic, but these pillows are unusable! We bought them a month and a half ago and they still smell so bad I can't even have them in our bedroom, much less sleep on them. We have tried customer service's tips, but nothing has helped and they're not returnable.

Can't live without it. I owned one of these pillows for many years and forgot and left it on a cruise ship and it was never found rest was never the same without the pillow that I had had for many years so now I've purchased two of them and everything is back to normal. The most comfortable pillow ever.

[This review was collected as part of a promotion.] I had been ill and lost a lot of weight, which made me quite "bony" and I needed a softer mattress. Added this topper to my current Tempur-Pedic mattress and it was so amazing!!! I sleep so well now! Their pillows are also very nice! Highly recommend Tempur-Pedic!

[This review was collected as part of a promotion.] I am mostly happy with the pillow; the support is there that I needed. The material is better than expected. It hasn't made a huge difference yet with how I am sleeping, and I had high hopes for that. I do still find my neck kinked and I have had stiff shoulder and neck muscles. I wish I seen an option for King size pillow, as I have a queen pillow on a kind bed and I'd rather have the larger to be more comfortable on my bed. Also, there isn't a return policy, and if your city does not have a distributor nearby to test these pillows out, you are out of luck like me.

[This review was collected as part of a promotion.] This is my 3rd pillow of this brand. The one thing I will note is the firmness of this pillow is not what it used to be. It used to be firmed. However, it works for me when I need to sleep on my side and when I lay in bed. It helps position my neck great and alleviates pain.

I have been using the Symphony pillow for years, but always bought the queen size. Tempur-pedic quit making that size, so when I was ready for a new one I purchased the standard. I don't like the shorter length. In addition, it appears they are not making this pillow as dense as they used to, so it doesn't offer the loft I need to sleep on my side. I'm very disappointed because this was my go-to pillow. I've tried more expensive brands but nothing has worked. Now I can't even use the Symphony.

[This review was collected as part of a promotion.] Mainly I'm a side sleeper and it holds shape well, conforming to body heat and pressure to support comfortably. after getting off it it bounces back to original shape in a few seconds, where shredded/adjustable memory foam I've tried before would need to be shaken back into its basic shape to gain back it's comfort after a couple uses

[This review was collected as part of a promotion.] I love the shape of this tempurdic symphony pillow. It perfectly fits my neck and shoulder when sleeping on my side. The comfort level is also good, although it is a little on the firm side. I would love this pillow even more if were a little softer with the same support.

[This review was collected as part of a promotion.] I have neck pain and frequently toss and turn, so my physical therapist suggested I get a new pillow. I purchased the tempurpedic pillow and I'm sleeping through the night and waking up with less pain.

It's not too high. It's not too low. It's juuuust right. For years, I stacked 2 pillows to get the right height. But I would have to adjust them all the time. Finally, I have a pillow that's just the right height for me. I also like how the edges are tapered to keep my nose clear so it's easier to breathe. I sometimes flip it upside down and use the tapered space for my arm without raising the pillow. The memory foaminess is also great. It's soft but supportive, just like my mattress. Also doesn't keep too much heat. I sleep better with this pillow since I don't have to adjust it much throughout the night! Also recommended this pillow to my couple friends who were looking for new pillows. They got some, too, and both really like it.