Favorite and great pillow ever and I have tried sooooo many through the years! :-))

The pillow is soft but once your head lays in it, it's sinks. It's flat no support. I tried returning but I couldn't. I knew by the first night it was a terrible investment.

The description wasn't very clear that this pillow is a type of memory foam. I dislike the sinking feeling of memory foam so don't like this. Other than the material it seems fine but haven't tried it again after the first night.

I love this pillow in its “shoulder shelf” mode. One of the 3 ways (that I know of) that it can be used is for side sleepers to tuck their shoulders under the pillow so their necks line up properly. The only disadvantage of that is when I wake up hot and want to flip my pillow. It doesn’t work with this pillow, because flipping the pillow changes its properties.

Tried sleeping with this pillow for 10 days couldn’t not sleep well super firm and uncomfortable …. Usually not a fan of writing negative reviews but with a no refund policy you’re stuck with them …. They’re cheaper and more comfortable options out there ….. save your money

I had previously purchased one of these pillows and it was great. Not anymore, not sure what changed but these are half the weight, flattened to almost nothing while sleeping on them and for me don't hold value compared to other much cheaper pillows.

Honestly what's most impressive about this pillow is no matter where you put your head, you feel supported. Their other pillow I found to be extremely soft and sunk in too much. And for someone who sleeps on their stomach, this pillow gives my head and neck the support to feel comfortable. Highly recommend.

I have bought multiple Symphony pillows over the years and I've always loved how thick and cushy they are. They've always been the best support for my neck. But this current one flattens down to nothing and it's gonna just end up in the trash, which is pretty bad considering how much this thing cost. 😒 Looking elsewhere for a new favorite pillow.

The Tempur-Symphony Pillow is My #1 Pillow, I have been Looking for a Travel Pillow for a couple of Years and I came Upon Your 2 for 1 Sale, when I got the Pillows as I ordered Two, I knew the Symphony was My Travel Pillow it's the Perfect Size and I'm a Side Sleeper and at about 6 feet Tall, I Needed a Pillow that would accompany My Broad Shoulders and that I could Take on My Travels.... The Tempur-Symphony Pillow is the One and I Foresee getting a 2nd Pillow!! These Nights I Sleep Very Well.... Thank You Tempur-Pedic !!

Purchasing a pillow with two different thicknesses seemed like a bit of a gamble as to whether my wife and I would like them. But from the moment we laid down on them we fell in love. The "soft" was a perfect transition from our past, non-tempur pillows. They further enhanced the awesome sleep we have with our new bed and pillows. I think spending the money is worth good sleep since we all need good sleep to have an awesome day.