I chose this pillow after reading so many reviews both here and on other websites. It was a bit of an investment for me, I don't normally spend so much on a pillow, but I needed something to support my neck since I started getting neck and shoulder pain as my old pillow (another memory foam brand) wore out. This pillow is so soft that it might as well not be memory foam. It offers very little support unless I'm in the exact right position, and even then it slowly sinks throughout the night until my neck is no longer in alignment. I can make it work okay, but for the price I shouldn't be having to make a pillow work.

[This review was collected as part of a promotion.] This is our second set of these pillows. We love them so much, we take them with us when we travel. On several occasions we have almost left them at our destination so we decided to purchase another set just in case. These pillows are so amazing, we literally cannot sleep without them!

[This review was collected as part of a promotion.] From the very first night, the comfort of this pillow was supreme. It has perfect support while still cradling your head and neck. Bought multiple more pillows to make sure we don't ever sleep on a sub-par pillow again. 30-years old and this pillow is helping to resolve neck pain that has lasted for years.

[This review was collected as part of a promotion.] This is a different type of pillow than I've had in the past. It's much firmer and that was an adjustment for me. As far as the dual-sided design, it's so subtle I can't even tell the difference. I'm not 100% convinced that this is THE pillow for me, but it has helped some with my neck pain. I'm sticking with this one for a while, but if I decide to try another pillow, I'll consider another Tempurpedic.

We like our original pillow (same style) better than the one we just purchased. Old one is more dense then the new one. So there for provides better support and comfort. I don't know if the difference comes in because the original one was purchased from a furniture store and the new one was purchased online??

[This review was collected as part of a promotion.] Before buying this pillow, I had trouble sleeping, if it was took too long. My pillow would get warm, or my neck would get strained. I ordered my first set when, it was BOGO free and I split it with my brother. Big difference in the amount of time to fall asleep. Especially in the summer, pillow stays cool and keeps its shape. Love my pillow. Looking to get a mattress, but waiting for a similar deal as the prices keep me at bay, for now lol

[This review was collected as part of a promotion.] I was coming from an old Tempur-Pedic pillow and I really had no idea what model it is. It probably 15 years old. I took a chance on this one and I really don't like it. I get neck aches and wake up with pain. After looking more thoroughly at the pillows I think I may have the Cloud Pro. But that is over double the price and I most like out of return window. I have gone back to using my old pillow.

[This review was collected as part of a promotion.] Pillow is not worth the money. It instantly sank my head Into and no support. Slept with the pillow for a week because it is recommended to sleep with it to get used to the pillow and I woke up with a headache every morning.

This pillow completely eliminated my nighttime shoulder pain! Because of the contour on both sides of the pillow, I am able to slip my shoulder underneath it without raising the entire pillow. And because of its firmness, it remains at a perfect level for my head without pushing down on my shoulder. This is definitely worth every penny.

I liked that this pillow has different side for different sleeping positions. My previous pillow was 15 years old and I would have kept using it but my new puppy tore it up, I really hope this pillow will last! It is firm and comfortable, and has helped reduce the amount of headaches I have gotten in the past. We also got it on a bogo deal so my husband got one and absolutely loves it too!