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Customer reviews for TEMPUR-Symphony™ Pillow - Standard for
TEMPUR-Symphony™ Pillow - Standard
4.1 out of 5 stars
stars
2,199 ratings2,199 reviews
  1. 5 stars60% (1,326)
  2. 4 stars14% (299)
  3. 3 stars8% (185)
  4. 2 stars7% (151)
  5. 1 star11% (238)
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Showing 231-240 of 2,199 reviews
Dec 11, 2025
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Extremely heavy, hard and uncomfortable pillows

I purchased 2 of the softest versions of the symphony pillow. They are the heaviest, hardest and most uncomfortable pillows I have ever slept on. I can’t contact them through the web site and confirm that they shipped the correct product. I had one of the worst nights partial sleep of my life, like sleeping on a concrete block with a cover on it. This is a terrible product and don’t waste your money. Do Not Buy this pillow.

Review from Tempur World, LLC
Helpful?5SJAM3VLUD5T19568411491
Jun 7, 2023
Reviewer name: Bnwr96
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Pillows are not worth it.

[This review was collected as part of a promotion.] I bought 4 pillows. My wife and I are not sleeping well with them. They are too flat and do not support. I love tempurpedic too. I bought a mattress and loved it. Unfortunately the pillows not so much.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Feb 6, 2024
Reviewer name: Dissatisfied with a headache
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not for us

[This review was collected as part of a promotion.] We have used a variety of memory foam style pillows in the past and it was time to replace our current ones. We decided to order tempurpedic brand pillow this time around, as we figured they would probably be the best out there. We have used the pillows for a month and we have both experienced neck and back aches, wake up with headaches, and our hips feel a bit off. Both side and back sleepers. We tried to flip the pillow around to the flatter side, but it didn't help. I switched back to my old pillow a couple nights ago and have not woken up with any aches. Unfortunately these pillows were not for us and we will probably not order a tempupedic pillow in the future.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Mar 16, 2022
Reviewer name: Sleeper Happy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

No more neck pain

[This review was collected as part of a promotion.] Took a while to break it in, but overall I am happy I got this. Previously I had some neck pain when I wake, but this pillow helped with that. I normally fall asleep on my back and wake up on my side sometime. I have not had any issues since I started using this pillow. It conforms to the size of my head and is nice and soft.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Aug 5, 2022
Reviewer name: Melinda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Favorite Tempur-pedic pillow

[This review was collected as part of a promotion.] The Symphony pillow is my favorite Tempur-pedic pillow so far. I am a medium build woman with square shoulders that measure about 5 inches out, and I sleep on my side and back. This pillow is perfect for me in either position, and I love that it's soft and not too firm but still feels supportive. It also is just right as a between-the-legs pillow since it's not too thick. The Tempur-Cloud pillow is not supportive enough for me, and the Tempur-Ergo Cooling Neck Pillow was way too firm for me, felt like a rock. My elderly husband loves his Tempur-Adapt Pro + Cooling Lo pillow, but that one is too soft and too flat for me. He likes it because he wears an oxygen cannula at night that wraps around his ears, so a firm or high pillow hurts his ears. These Tempur pillows are expensive; however, both my husband and I suffer from chronic neck and back pain, and the right pillow truly makes a difference!

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Dec 20, 2023
Reviewer name: Mabes
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The best sleep you'll ever have - not an exaggeration

[This review was collected as part of a promotion.] This pillow is the best investment and makes the perfect gift. You will get restful healing sleep because it is that good! I recently gifted one to someone with neck problems and they were almost in tears telling me how much this pillow has changed how they sleep and has helped their pain. Amazing! you won't regret purchasing this for you or others!

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Dec 29, 2023
Reviewer name: No returns
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Stiff and uncomfortable

[This review was collected as part of a promotion.] Worst pillow buying experience ever. I went to the tempur pedic store to check out different pillows. I chose the symphony before it was soft and had great contour but when my pillow arrived it was very firm and had an elevated center causing great discomfort. Tempur-pedic would not accept a return or exchange. As a result I am stuck with paying for an uncomfortable. Beware when buying something you will not be able to return it.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
May 13, 2020
Reviewer name: Mixed Feelings
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great Quality but not comfort

I bought this same pillow 9 or 10 years ago when we first purchased or TP bed and I have RARELY used a different pillow the entire time I've had it. But being so old, I wanted to get a new one and pass my old one down to one of my teen kids- but once I received the new one I realized that it didn't seem as thick/wide as the one I originally have. So I am sticking with my older one (which STILL holds its form and support well- and I still live) until it truly falls apart I guess. I guess I just got spoiled with the old design. I ended up giving my new one to my teen boy and he loves it! He says it's the best sleep he has gotten in a long time. (We usually only use regular pillows for our kids Up to this point) It truly is worth the money though, if you are looking for a long lasting, quality pillow! I just wish I would have been able to try it out in a store before buying, I may have went with a different design. Stupid Covid-19.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Oct 31, 2024
Reviewer name: Nat
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Pretty decent

[This review was collected as part of a promotion.] I got the symphony pillow so I'd be able to use it for all sleeping styles. It's a lot more comfortable than I was expecting for a memory foam pillow. This is my first memory foam pillow so I was worried it would be too hard. But it is very comfy! Sadly, the height is not quite enough for me and I end up sleeping with my old pillow more often than the Tempurpedic pillow. Overall, a good product though!

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Jul 5, 2022
Reviewer name: So Thankful
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quality and great comfort

[This review was collected as part of a promotion.] I had been debating on purchasing for YEARS and I'm mad at myself for delaying. The only things I would have done differently is 1) purchase sooner and 2) purchase the pillow protector as well. You'll be fine with pillowcases, I just want to protect my wonderful pillows as much as possible. I struggle with insomnia and these have helped me to relax and rest. My boyfriend snores very loudly keeping me up at nights which often leas to us having to sleep in different rooms. These pillows have reduced his snoring allowing us to actually sleep in the same room again.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491